Issue #4
I am not sure if I have correctly
paired my wireless phone to the UConnect
Hands-Free Communication System.
Explanation
User Action
Additional Support
Prior to using UConnect with
your Bluetooth
TM
-enabled
phone, you will need to perform
an initial “pairing” of the two
devices.
To confirm that your wireless
phone is correctly paired, check
the following:
The wireless phone is “on” and
the wireless phone Bluetooth
TM
operation is “on.”
A solid light next to the
button on the UConnect control
pad is “on” indicating that the
wireless phone is connected.
Your wireless phone may have
an indicator signaling a current
Bluetooth
TM
connection exists.
(Consult your wireless phone
owner’s manual for specific
details).
Consult your wireless phone
or UConnect owner’s manual
to ensure you have correctly
completed the “pairing process”.
If any of these indicators are
not evident, repeat the initial
“pairing process”. (Refer to the
“Pairing Your Wireless Phone
with UConnect” section of this
owner’s manual for assistance.)
If you require additional
assistance, contact your local
Dodge, Chrysler or Jeep
®
dealership, your wireless
carrier or UConnect Support
@ 1-877-855-8400.
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Issue #2
I am unable to make calls using the UConnect
Hands-Free Communication System.
Explanation
User Action
Additional Support
In order for the UConnect system
to work, your wireless phone
must be fully capable of making
and receiving calls independent
of the UConnect system.
The UConnect system must be
operational.
Test your wireless phone by
ensuring it is turned “on” and
you are able to make and receive
calls.
If unable to use your wireless
phone, you may have an issue
with wireless coverage, account
status, or the phone equipment.
NOTE: If your wireless phone
signal strength is low, relocating
your wireless phone may
increase signal strength and
improve reception.
To test the operation of the
UConnect System, please refer to
issue #3 below.
If your phone is not operational,
consult your wireless carrier for
additional troubleshooting and
assistance.
Issue #3
I am unsure if my UConnect Hands-Free
Communication System is operational.
Explanation
User Action
Additional Support
In order to use the UConnect
System, it must have power and
be fully operational.
Start your vehicle. Within 3-5
seconds the two lights on the
UConnect control pad will flash
briefly confirming that UConnect
is “on”.
Next, press the
and
listen for the “ready” response.
This will confirm the unit is
functional.
If you require additional
assistance, contact your local
Dodge, Chrysler or Jeep
®
dealership or UConnect Support
@ 1-877-855-8400.
