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10 

If your proxy does not require a 
username and password, skip to Step 

Navigate to Save Changes and press 

OK twice

.” Otherwise: 

Press the Down button to

 

Proxy 

Username

 

Enter the

 Proxy Username 

Press the Down button to

 

Proxy 

Password

 

Enter the 

Proxy Password 

Navigate to

 Save Changes

 and press 

OK twice 

Note: 

Failing to save changes 

will result in lost settings! 

Testing New Proxy Settings 

After making any changes to the Proxy 
Settings, you should test the connection 
to ensure proper data entry.

 

 

To Test the New Proxy Settings

 

Navigate to

 

Test Connection 

in the 

Main Menu

 as described in “Figure 

3: Main Menu” on page 24.

 

Press the OK button twice 

Observe the LCD screen for messages 

If you do not see

 

CONNECT: SUCCESS

 

on the display after a few minutes, 
check that the settings are all correct, 
then consult your network administrator. 

Powering Up for the First 
Time  

The MBOX will begin playing its 
scheduled music or advertisements 
within 30 seconds of applying power. 
After powering up for the first time, you 
should run the 

Test Connection

 

command from the Main Menu to 
ensure proper connectivity. 

 

Plug in the supplied power cord into an 

uninterruptible power supply (UPS) 
or protected wall socket, if available.  

Plug the other end into the black 12V 

DC power receptacle of the MBOX 
and rotate the power cord holding 
clip so that it covers the plug end to 
ensure that it does not fall out.  

Within 30 seconds, the MBOX will begin 

to play its scheduled audio.  

Testing Audio Output 

Your MBOX comes equipped with an 
internal monitor speaker for testing 
audio output without having to connect 
RCA cables to the MBOX. 

Test Audio 

While “Now Playing” info is displayed on 
the LCD screen: 

Navigate to

 

Monitor

 in the Main Menu 

as described in “Figure 3: Main 
Menu”
 on page 24. 

Press the Right button to

 

Listen to 

Zone 1:

 

(or 2)

 

and press OK 

twice.

 If you hear output from the 

internal speaker, there will be output 
at the appropriate RCA jack. 

If you determine that the unit has no 

output, contact Customer Service to 
see if there is a schedule problem.  

Once you are finished with the speaker 

monitor function, 

press the Down 

button to

 

Mute 

Speaker 

and hit the 

OK button twice.

 

 

Testing the Mood Media 
Service Connection 

Once you have connected the MBOX to 
either a telephone line or Ethernet port, 
and confirmed audio output, you should 
test whether the MBOX can successfully 
connect to Mood Media servers. 

 

If you are connected on a dialup 
connection, you should first run the

 

Summary of Contents for MBOX

Page 1: ...her trademarks are the properties of their respective owners 2012 by Mood Media North America Reproduction in whole or in part without written permission is prohibited All rights reserved MBOX PRODUCT...

Page 2: ...ddress 8 Applying Static Network Settings 8 Web Content Filters 9 Amount of Traffic to Expect 9 Advanced Network Configuration 9 Setting Download Rate Limits 9 Setting Up an HTTP Proxy 9 To Apply an H...

Page 3: ...22 Changing Dialup ISP Information 22 Changing the ISP Telephone Numbers 22 Changing ISP Username and Password 22 Testing New ISP Settings 23 Changing the Default DNS IP 23 Changing the Default DNS I...

Page 4: ...can access the Internet based content updates of the service offering The MBOX supports both dialup and Ethernet based Internet access Once installed the MBOX will dial up or connect via the Ethernet...

Page 5: ...on unless instructed to do so by your authorized reseller or a Mood Media representative The Admin and Advanced Menus are password protected If needed the passwords can be obtained by calling Customer...

Page 6: ...e new value When the entire value has been entered press the OK button to exit text entry mode Note You may press the Left button at any time while in text entry mode to revert to the original value N...

Page 7: ...d modem and requires a standard analog phone line Many telephone providers refer to this as a basic business line BBL or plain old telephone service POTS We do not recommend using the telephone port o...

Page 8: ...addressing via a DHCP server no more configuration is required The DHCP setup is recommended by Mood Media as the preferred network configuration Setting Up a DHCP Network On a DHCP network the domai...

Page 9: ...w song is added to a play list the song will be downloaded upon the next nightly connection A 3 minute song or 1 5 MB file will take approximately 6 minutes to retrieve on a dialup connection and abou...

Page 10: ...cord into an uninterruptible power supply UPS or protected wall socket if available Plug the other end into the black 12V DC power receptacle of the MBOX and rotate the power cord holding clip so that...

Page 11: ...r telephone line signal Upon full test success the display will show Phone line tests good If the modem test is not successful please review Debugging an Analog Phone Line on page 15 Test Service Conn...

Page 12: ...or dual zones connect Zone 1 as indicated above and then connect another RCA cable from the pink Zone 2 Output on the MBOX to the amplifier input feeding your second zone In some cases you may be conn...

Page 13: ...as finished the MBOX will fade the external music source back up to its normal volume Using the MBOX as a Music Source The MBOX can feed its own music source from the green Zone 1 Output into the oran...

Page 14: ...ny necessary adjustments Navigate to Save Changes and press OK twice After saving changes the song currently playing will stop and the next song will begin to play with the new volume applied If you h...

Page 15: ...finished with the speaker monitor function press the Down button to Mute Speaker and hit the OK button twice Debugging an Analog Phone Line If the Test Connection command has returned MBOX TEST ERROR...

Page 16: ...d devices sharing that phone line and retest To view and test current ISP telephone numbers Navigate to View Settings in the Main Menu as described in Figure 3 Main Menu on page 24 Press the Right but...

Page 17: ...s not supplied by Mood Media Products with missing or altered tags or serial numbers Products that fail to communicate with Mood Media s central servers due to installation on site data networking or...

Page 18: ...A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment...

Page 19: ...Media for repair warranty information The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure the equipment is not ma...

Page 20: ...devices does not exceed 100 The REN assigned to each terminal adaptor is used to determine the total number of devices that may be connected to each circuit The sum of the RENs from all devices in th...

Page 21: ...scouring powder or solvent such as alcohol or benzene If you have any questions or problems concerning your player please consult your Mood Media representative at 1 877 696 7323 Service Department Ca...

Page 22: ...ix such as a 9 enter that here Press the Down button to ispphone1 This is the first ISP number your MBOX will attempt to dial Make any necessary adjustments to ispphone1 Repeat for ispphone2 and ispph...

Page 23: ...ss You are instructed to do so by a Mood Media representative The default DNS IP is not suitable for your network Changing the Default DNS IP To change the default DNS IP Navigate to DNS IP in the Adv...

Page 24: ...t i n g s L i s t e n t o C h A L i s t e n t o C h B M u t e S p e a k e r E x i t S u b m e n u D a t e 0 0 0 0 0 0 0 0 I S P P h o n e 1 5 5 5 0 1 5 5 I S P P h o n e 2 5 5 5 0 1 1 1 I S P P h o n...

Page 25: ...A B M o d e m C o n f i g N e t w o r k C o n f i g A d v a n c e d C o n f i g S a v e C h a n g e s E x i t S u b m e n u D i a l o u t P r e f i x I S P P h o n e 1 5 5 5 0 1 5 5 I S P P h o n e 2...

Page 26: ...ng The MBOX is attempting to establish a connection to the Mood Media service to perform a round trip connection test Download Error Connect Failed The MBOX is unable to establish a connection to the...

Page 27: ...address For example in a DOS window nslookup mbox2 trusonic com 192 168 1 1 where 192 168 1 1 is the IP address of the DNS server The results should look like this Server hostname clientsdomain com A...

Page 28: ...as the removal of a data cable or other phone or Internet outage Try the Test Connection command again 3 Something in the network does not allow files with an extension of ogg or ovu to traverse the...

Page 29: ...correct Not all proxy servers require a username and password Check with the network administrator Verify and correct if necessary 4 The Proxy server requires Microsoft Windows NT Challenge Response N...

Page 30: ...k Config IP Address Yes Network Config Subnet Mask Yes Network Config Gateway Yes Network Config Download Limit No Network Config HTTP Proxy IP No Network Config HTTP Proxy Port No Network Config Prox...

Page 31: ...GET POST over port 80 to and from Mood Media s servers The MBOX itself does not accept incoming HTTP connections Document the Network Configuration of the MBOX The MBOX will either be configured for...

Page 32: ...Complete this table with the information found in the above steps Parameter MBOX settings Windows PC ipconfig all output Netdhcp setting IP Address Subnet mask Gateway address DNS IP 206 173 28 10 def...

Page 33: ...rk setup with a Windows PC and DOS command line window Connected followed by Error This generally means that DNS resolution of mbox2 trusonic com was successful but port 80 is blocked Skip to the next...

Page 34: ...f 206 173 28 19 Enter the command nslookup mbox2 trusonic com ns1 trusonic com which should return an address of 206 173 28 19 If the prior nslookup commands are successful enter the command telnet mb...

Page 35: ...be added that allows traffic over port 80 to Mood Media s servers Network filtering hardware and software such as WebSense can block transmission of ogg or ovu files The Subscriber s corporate policie...

Page 36: ...o prepare yourself for your engagement the following activities are recommended Arrange a meeting time with Mood Media your network engineer and a person who can provide remote hands at the store loca...

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