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Mood Media North America, Mood Media logo, MBOX and the MBOX logo are registered trademarks of Mood Media North America. All

MBOX PRODUCT MANUAL

FIRMWARE: 20120305

MANUAL: 3.0.0

REV: 20120411

Mood Media North America

Phone: 1.877.696.7323

http://www.us.moodmedia.com

Summary of Contents for MBOX

Page 1: ...her trademarks are the properties of their respective owners 2012 by Mood Media North America Reproduction in whole or in part without written permission is prohibited All rights reserved MBOX PRODUCT...

Page 2: ...ddress 8 Applying Static Network Settings 8 Web Content Filters 9 Amount of Traffic to Expect 9 Advanced Network Configuration 9 Setting Download Rate Limits 9 Setting Up an HTTP Proxy 9 To Apply an H...

Page 3: ...22 Changing Dialup ISP Information 22 Changing the ISP Telephone Numbers 22 Changing ISP Username and Password 22 Testing New ISP Settings 23 Changing the Default DNS IP 23 Changing the Default DNS I...

Page 4: ...can access the Internet based content updates of the service offering The MBOX supports both dialup and Ethernet based Internet access Once installed the MBOX will dial up or connect via the Ethernet...

Page 5: ...on unless instructed to do so by your authorized reseller or a Mood Media representative The Admin and Advanced Menus are password protected If needed the passwords can be obtained by calling Customer...

Page 6: ...e new value When the entire value has been entered press the OK button to exit text entry mode Note You may press the Left button at any time while in text entry mode to revert to the original value N...

Page 7: ...d modem and requires a standard analog phone line Many telephone providers refer to this as a basic business line BBL or plain old telephone service POTS We do not recommend using the telephone port o...

Page 8: ...addressing via a DHCP server no more configuration is required The DHCP setup is recommended by Mood Media as the preferred network configuration Setting Up a DHCP Network On a DHCP network the domai...

Page 9: ...w song is added to a play list the song will be downloaded upon the next nightly connection A 3 minute song or 1 5 MB file will take approximately 6 minutes to retrieve on a dialup connection and abou...

Page 10: ...cord into an uninterruptible power supply UPS or protected wall socket if available Plug the other end into the black 12V DC power receptacle of the MBOX and rotate the power cord holding clip so that...

Page 11: ...r telephone line signal Upon full test success the display will show Phone line tests good If the modem test is not successful please review Debugging an Analog Phone Line on page 15 Test Service Conn...

Page 12: ...or dual zones connect Zone 1 as indicated above and then connect another RCA cable from the pink Zone 2 Output on the MBOX to the amplifier input feeding your second zone In some cases you may be conn...

Page 13: ...as finished the MBOX will fade the external music source back up to its normal volume Using the MBOX as a Music Source The MBOX can feed its own music source from the green Zone 1 Output into the oran...

Page 14: ...ny necessary adjustments Navigate to Save Changes and press OK twice After saving changes the song currently playing will stop and the next song will begin to play with the new volume applied If you h...

Page 15: ...finished with the speaker monitor function press the Down button to Mute Speaker and hit the OK button twice Debugging an Analog Phone Line If the Test Connection command has returned MBOX TEST ERROR...

Page 16: ...d devices sharing that phone line and retest To view and test current ISP telephone numbers Navigate to View Settings in the Main Menu as described in Figure 3 Main Menu on page 24 Press the Right but...

Page 17: ...s not supplied by Mood Media Products with missing or altered tags or serial numbers Products that fail to communicate with Mood Media s central servers due to installation on site data networking or...

Page 18: ...A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment...

Page 19: ...Media for repair warranty information The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure the equipment is not ma...

Page 20: ...devices does not exceed 100 The REN assigned to each terminal adaptor is used to determine the total number of devices that may be connected to each circuit The sum of the RENs from all devices in th...

Page 21: ...scouring powder or solvent such as alcohol or benzene If you have any questions or problems concerning your player please consult your Mood Media representative at 1 877 696 7323 Service Department Ca...

Page 22: ...ix such as a 9 enter that here Press the Down button to ispphone1 This is the first ISP number your MBOX will attempt to dial Make any necessary adjustments to ispphone1 Repeat for ispphone2 and ispph...

Page 23: ...ss You are instructed to do so by a Mood Media representative The default DNS IP is not suitable for your network Changing the Default DNS IP To change the default DNS IP Navigate to DNS IP in the Adv...

Page 24: ...t i n g s L i s t e n t o C h A L i s t e n t o C h B M u t e S p e a k e r E x i t S u b m e n u D a t e 0 0 0 0 0 0 0 0 I S P P h o n e 1 5 5 5 0 1 5 5 I S P P h o n e 2 5 5 5 0 1 1 1 I S P P h o n...

Page 25: ...A B M o d e m C o n f i g N e t w o r k C o n f i g A d v a n c e d C o n f i g S a v e C h a n g e s E x i t S u b m e n u D i a l o u t P r e f i x I S P P h o n e 1 5 5 5 0 1 5 5 I S P P h o n e 2...

Page 26: ...ng The MBOX is attempting to establish a connection to the Mood Media service to perform a round trip connection test Download Error Connect Failed The MBOX is unable to establish a connection to the...

Page 27: ...address For example in a DOS window nslookup mbox2 trusonic com 192 168 1 1 where 192 168 1 1 is the IP address of the DNS server The results should look like this Server hostname clientsdomain com A...

Page 28: ...as the removal of a data cable or other phone or Internet outage Try the Test Connection command again 3 Something in the network does not allow files with an extension of ogg or ovu to traverse the...

Page 29: ...correct Not all proxy servers require a username and password Check with the network administrator Verify and correct if necessary 4 The Proxy server requires Microsoft Windows NT Challenge Response N...

Page 30: ...k Config IP Address Yes Network Config Subnet Mask Yes Network Config Gateway Yes Network Config Download Limit No Network Config HTTP Proxy IP No Network Config HTTP Proxy Port No Network Config Prox...

Page 31: ...GET POST over port 80 to and from Mood Media s servers The MBOX itself does not accept incoming HTTP connections Document the Network Configuration of the MBOX The MBOX will either be configured for...

Page 32: ...Complete this table with the information found in the above steps Parameter MBOX settings Windows PC ipconfig all output Netdhcp setting IP Address Subnet mask Gateway address DNS IP 206 173 28 10 def...

Page 33: ...rk setup with a Windows PC and DOS command line window Connected followed by Error This generally means that DNS resolution of mbox2 trusonic com was successful but port 80 is blocked Skip to the next...

Page 34: ...f 206 173 28 19 Enter the command nslookup mbox2 trusonic com ns1 trusonic com which should return an address of 206 173 28 19 If the prior nslookup commands are successful enter the command telnet mb...

Page 35: ...be added that allows traffic over port 80 to Mood Media s servers Network filtering hardware and software such as WebSense can block transmission of ogg or ovu files The Subscriber s corporate policie...

Page 36: ...o prepare yourself for your engagement the following activities are recommended Arrange a meeting time with Mood Media your network engineer and a person who can provide remote hands at the store loca...

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