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FAQ
Q1: What are the maximum lengths for connected HDMI® and
Ethernet cables?
A1: The connected HDMI cables can be up to 49 feet (15 meters)
each and the connected Ethernet cable can be up to 328
feet (100 meters) to support resolutions up to
1920x1200@60Hz YCbCr 4:4:4.
TECHNICAL SUPPORT
Monoprice is pleased to provide free, live, online technical
support to assist you with any questions you may have about
installation, setup, troubleshooting, or product recommendations.
If you ever need assistance with your new product, please come
online to talk to one of our friendly and knowledgeable Tech
Support Associates. Technical support is available through the
online chat button on our website www.monoprice.com or
through email by sending a message to [email protected].
Check the website for support times and links.