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HarshIO 600

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IP67 MDR for EtherNET/IP

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Brad™ from Molex

185 H Voie Romaine

27370 LE THUIT ANGER

FRANCE

Summary of Contents for Brad HarshIO 600

Page 1: ...HarshIO 600 i IP67 MDR for EtherNET IP User s Manual HarshIO 600 IP67 Motor Drive Roller IO Module for EtherNET IP Brad from Molex Version 1 4 October 24th 2018 ...

Page 2: ...ober 9th 2018 Youssef Ouassif Dynamic Braking of Itoh Denki motor General diagnostic on Drive rollers added to Web Server Minor changes 1 3 October 24th 2018 Samuel Savary Interroll Itoh Denki speed table update 1 4 Although every effort has been made to ensure the accuracy of this document all information is subject to change without notice Molex takes no liability for any errors in this document...

Page 3: ... or damages which occur in shipment to or from Buyer or due to improper installation maintenance misuse neglect or any cause other than ordinary commercial or industrial applications In particular Brad makes no warranties whatsoever with respect to implied warranties of merchantability or fitness for any particular purpose All such warranties are hereby expressly disclaimed No oral or written info...

Page 4: ...n 22 Physical description 22 Power connector 23 Ethernet connectors and encoding switches 26 I O connectors 30 MDR connectors 32 Protective and functional earth connection 34 5 I O Data mapping 36 I O Messaging 36 EtherNet IP Assembly instances 37 Assembly 101 Input Process Error Status Data 38 Assembly 102 Input Process Error Status Operating information Data 39 Assembly 103 Output Process Contro...

Page 5: ...nformation and channel status 52 Motorized Drive Roller information Error Bookmark not defined Energy 57 9 EtherNet IP Object Classes 58 Identity 0x01 58 Message Router 0x02 60 Assembly 0x04 61 Connection Manager 0x06 62 TCP IP Interface 0xF5 63 Ethernet Link 0xF6 64 File 0x37 65 DLR 0x47 66 QoS 0x48 67 10 Firmware update 68 11 Product Support 68 Technical Support 68 Web Site 69 ...

Page 6: ...vironment Preventive and corrective maintenance Persons who modify Brad products hardware and software configuration and install the product updates supplied by the manufacturer These persons must o be trained in Brad products and operation o have the experience and technical knowledge required to be aware of the risks electrical hazards in particular involved in their job and the ways of reducing...

Page 7: ...ad HarshIO to the protective earth PE in compliance with existing standards for example use the green yellow wires in accordance with the NFC 15 100 standard LV Low Voltage circuits must have a protective earth connection to ensure dangerous voltage detection Before powering up the device check that the nominal voltage is the same as the mains voltage Only use Extra Low Voltage power supplies PELV...

Page 8: ...e in the associated technical documentation installation manuals service instructions Preventive and corrective maintenance Servicing When replacing parts or components only use factory approved parts In all cases before servicing a Brad HarshIO disconnect the power supply from the device unplug the power cord or open the power cut out device Before servicing an onsite mechanical Brad HarshIO disc...

Page 9: ...atuses are also available through the process data image or via extended slave diagnostics Brad HarshIO main features include Module is housed in an IP67 rated enclosure that when properly installed according to IEC 60529 provides protection against the ingress of dust water 8 digital user configurable I O channels DIO 4 ports for Interroll or Itoh Denki Motor Drive Roller control 4 or 5 pole Mini...

Page 10: ...HarshIO 600 10 IP67 MDR for EtherNET IP Overview The HarshIO module is consisted of three main parts ...

Page 11: ...onger The danger is potentially to destroy the module if a lightning occurs very rare It can be powered by 2 separate power supplies UB power supply is used to power o Module s logic o Sensor power Pin 1 o Digital Inputs Outputs channels C0 to C7 UL power supply is used to power the motor drive rollers o There is no separate grounding between UB and UL It means that 0V UB and 0V UL are connected T...

Page 12: ...nce on one module for example by removing the network cable or by power cycling to the module without affecting the other modules HMI Ethernet Switch PLC Daisy chain topology The daisy chain topology allows you to connect I O modules or additional equipment in one line from one device to the next in an optimized way along the production line When considering the daisy chain topology note that If a...

Page 13: ...rNET IP communication can be then routed adequately To manage the ring a protocol called DLR Device Level Ring is required Note When considering DLR ring topology A device called DLR Supervior shall be present in the ring to control the administration and detects the network failures The other participants are called DLR Devices Combination of various topologies Combining star and daisy chain topo...

Page 14: ...on Pin 2 Pin 4 can deliver up to 2A 4A Peak for actuators with high power requirements The M port for Motorized Drive Roller MDR can control the following rollers Interroll EC310 Itoh Denki PM500XE PM500XP Only 1 MDR can be connected on each M port Up to 4 Interroll EC310 or 4 Itoh Denki PM500XE XP can be connected at the same time See below But no mixed Interroll Itoh Denki MDR configuration is s...

Page 15: ...veyor Classic HarshIO Modules can withstand areas where liquids dust or vibration may be present making them ideal for use in material handling applications For general motorized roller conveyor it avoids protecting the IO module and its wiring by an enclosure constructed with conveyor frame and frame cover conform to UL50 Type 1 or greater NOTE The MDR can be connected to the M port via 5 wires M...

Page 16: ...HarshIO 600 16 IP67 MDR for EtherNET IP ...

Page 17: ... module NOTE When fixing the MDR module tighten all the four screws otherwise the module may be greatly affected by vibration causing failure of the module When installing the module tighten screws within the following torque range M4 Mounting screw 0 83 to 1 11 Nm M3 Screw for a Functional Earth metal fitting 0 43 to 0 57 Nm 36 17 ...

Page 18: ...ts 4 A Sensor power pin Pin 1 L Sensor power supply Sensors draw current from UB Sensors draw current Pin 1 200mA Nominal 400mA Peak Channels Pin 2 configured as Pin 4 configured as Standard Digital Inputs Number of Channel 4 channels max 4 channels max Input type PNP compliant to IEC 61131 2 Type 3 PNP compliant to IEC 61131 2 Type 3 On state current 2 5 mA typ 2 5 mA typ Off state current 1 mA m...

Page 19: ...P compliant to IEC 61131 2 Type 3 Output type PNP current sourcing PNP current sourcing Warning The digital outputs of the product are internally protected against voltage spike due to inductive load switching Nevertheless an external protection freewheeling diode could be added if necessary Note Shields of I O connectors are not connected to earth If shielded cable is used then customer should co...

Page 20: ...onfiguration data 8 simultaneous connections Ex 1EO 4IO 3LO Explicit EM connection Up to 8 Class 3 connections Connected and unconnected Supported CIP Objects 0x01 Identity 0x02 Message Router 0x04 Assembly 0x06 Connection Manager 0xF5 TCP IP Interface 0xF5 Ethernet Link 0x37 File EDS Upload 0x47 DLR 0x48 QoS Integrated Switch 2x ports integrated switch with MRP capability Speed 100Mbps Auto negot...

Page 21: ...rature 30 c to 50 c Storage temperature 40 c to 70 c Vibration resistance Operating 3 5 mm p p 5 8 4Hz 1g 8 4Hz to 150Hz 3 axis Shock resistance Operating 15g 11ms 3 axis Electro magnetic compatibility EN 61000 6 2 EN 61000 6 4 Relative humidity 5 to 95 non condensing Protection Class IP67 Approval CE according IEC 61131 2 UL cUL Environmental RoHS and REACH MTBF 100 000 Hours 50 C Note This produ...

Page 22: ...ew Protective Earth PE I O Connector Plastic label Plastic Window 3x Rotary switches Ethernet Port ETH1 Ethernet Port ETH2 Mounting screw Functional Earth 2 FE2 Port 0 Port 1 Port 2 Port 3 Port 4 Port 5 Port 6 Port 7 Shield Plate Shield Plate Mounting screw Functional Earth 1 FE1 MDR Connector Mounting hole ...

Page 23: ...DC UB Unit user configurable I O power 5 24 VDC UL Auxiliary power for Motors Start Stop Rotation Speed LEDs 6 UL indicator 7 UB indicator Pin 4 pins Power Connector Description 1 0 V UL Ground 2 0 V UB Ground 4 24 VDC UB Unit user configurable I O power 5 24 VDC UL Auxiliary power for Motors Start Stop Rotation Speed LEDs 6 UL indicator 7 UB indicator 6 7 5 3 4 2 1 6 7 4 5 1 2 ...

Page 24: ...id possible destruction in case of over current situation LEDs and status bits The table below shows the LEDs state according to power supply voltages applied and the corresponding status bits LEDs LED indication pattern Status bit State Power supply voltages UL Off UVUL 1 Voltage not present UL 0 V Fixed green Operating range 21 6 V UL 26 4 V for Itoh Operating range 21 6 V UL 28 V for Interroll ...

Page 25: ...to 0V Speed Pin4 set to 0V Stop Itoh Denki only Note When the fallback strategy is applied The Interroll MDR will be braked and stopped immediately The Itoh MDR will continue to turn until it stops by itself I O configurable channels configured as Digital Output when Over voltage only Channel LEDs go to red Pin 2 Pin 4 set to 0V The following fallback strategy will be applied on all ports channels...

Page 26: ...M12 Ethernet connector shall be screwed with a torque of 2 0 Nm to ensure a correct sealing to achieve IP67 rating Ethernet LEDs LED LED indication pattern Meaning LINK ETH 1 2 Fixed yellow 10MB No Activity Blinking yellow 10MB Activity Fixed Green 100MB No Activity Blinking Green 100MB Activity 10MB is not supported 100MB only Pin Description 1 TX 2 RX 3 TX 4 RX Link ETH1 indicator Link ETH2 indi...

Page 27: ...gned connection established no communication problem Blinking Green IP address assigned no connection established MOD OFF No UB power supply Blinking Red Major Recoverable Fault IP Conflict detected Rotary position changed while IO exchange running Configuration Control changed Set attr3 object 0xF5 Interface Configuration changed Set attr5 object 0xF5 IP lost Ex DHCP mode Electrical over temperat...

Page 28: ... defining permanently this IP address for the following module startup No rotary switches modification would be required To change or set the IP address the operator has the possibility to use one of the following methods Mode x100 rotary x10 rotary x1 rotary Descriptions Static Address x 0 to 2 y 0 to 9 z 1 to 9 Overwrite the 4th byte of the IP address stored in non volatile memory IP Address 192...

Page 29: ...irmware 9 9 9 The module enters in the update firmware mode All other rotary positions a b c Same behavior than position 5 0 0 Note When switching from DHCP mode to Static IP mode attr3 of object TCP IP 0xF5 the mask of the IP address will always be 255 255 255 0 Note When switching from DHCP mode to Stored IP mode attr3 of object TCP IP 0xF5 the IP address and the mask will be the ones obtained f...

Page 30: ...annel indicator Pin2 Note The 4 I O Ports are powered by UB Shell of each I O Port connector is connected to Protective Earth Refer to Chapter Protective and functional earth connection Note M12 accessories cordsets plugs connected to the module I O and network connectors shall be screwed with a torque of 2 0 Nm to ensure a correct sealing to achieve IP67 rating Note At the module start up and bef...

Page 31: ...r voltage OLUL 1 DO energized and UL overload PSx 1 L is shorted Pin 1 CSx Channel Status x Channel number UVx Under Voltage x UL or UB OVx Over Voltage x UL or UB OLx Over Load x UL or UB PSx Port Status x Channel number state of the pin1 L Note If L is shorted Pin 1 or Pin4 Pin2 are shorted the 2 LEDs port will be fixed red but the digital outputs will continue to be driven by the PLC Note There...

Page 32: ...Analog speed 0 10V LEDs 6 Two color red green LED for MDR diagnostic Admissive tolerance 0 2V Note The 4 MDR ports are powered by UL Shell of each MDR Port connector is connected to Protective Earth Refer to Chapter Protective and functional earth connection Note Each MDR Port connector shall be screwed to the M12 cable connector with a torque of 2 0 Nm to ensure a correct sealing to achieve IP67 ...

Page 33: ... port where L is shorted Pin 1 MDR LEDs go to fixed red Pin1 set to 0V Power Pin2 set to 0V Direction counterclockwise Pin5 set to 0V Speed Pin4 set to 0V Stop Itoh Denki only The following fallback strategy will be applied on a specific port where over temperature 85 is detected MDR LED will be fixed red Pin1 set to 24V Power Pin2 set to 0V Direction counterclockwise Pin5 set to 0V Speed Pin4 set...

Page 34: ...ys be connected to ground to ensure proper operation of the module The two functional earth FE1 FE2 are not connected to the protective earth PE Note 3 screw terminals protective and functional earth connections PE FE1 FE2 are galvanically isolated Protective Earth PE Functional Earth N 1 FE1 Functional Earth N 2 FE2 ...

Page 35: ...HarshIO 600 35 IP67 MDR for EtherNET IP According to its position the shield plate offers different functional earth connection to ground Switch Switch ...

Page 36: ...O connections Cyclic and Change Of State triggers 1x Exclusive Owner Unicast or Multicast T O connection Unicast O T connection o 7x Listen Only or Input Only 8 Input Only connection if no Exclusive Owner connection Multicast or Unicast T O connection Note Listen Only connection allows a second Ethernet IP scanner connected to the network to listen the Input process data For example this feature i...

Page 37: ... 102 90 104 17 105 2 or 0 Exclusive Owner with Diagnostic data Input Only Digital Input 101 14 198 0 105 2 or 0 Input Only Digital Input Diagnostic 102 90 198 0 105 2 or 0 Input Only with Diagnostic data Listen Only Digital Input 101 14 199 0 105 2 or 0 Listen Only Digital Input Diagnostic 102 90 199 0 105 2 or 0 Listen Only with Diagnostic data Note If your EtherNet IP scanner configuration tool ...

Page 38: ... activated 0 input disactivated PSx Port Status x Port number state of the pin1 L 1 Overload short detected 0 No error CSx Channel Status x Channel number State of the Digital Output Pin2 Pin4 1 short circuit detected 0 No error UVx Under Voltage x UL or UB 1 Under voltage detected 0 No error OVx Over Voltage x UL or UB 1 Over voltage detected 0 No error OLx Over Load x UL or UB 1 Over load detect...

Page 39: ...56 bytes Bit Offset in byte 7 6 5 4 3 2 1 0 00 C7 C6 C5 C4 C3 C2 C1 C0 01 PS7 PS6 PS5 PS4 PS3 PS2 PS1 PS0 02 CS7 CS6 CS5 CS4 CS3 CS2 CS1 CS0 03 reserved OLUL OVUL UVUL reserved OLUB OVUB UVUB 04 reserved reserved reserved reserved OTP3 OTP2 OTP1 OTP0 05 reserved reserved reserved reserved MDR S3 MDR S2 MDR S1 MDR S0 06 MDR TD0 07 MDR TD1 08 MDR TD2 09 MDR TD3 10 MDR OS0 11 MDR OS1 12 MDR OS2 13 MD...

Page 40: ...set in byte 7 6 5 4 3 2 1 0 00 C7 C6 C5 C4 C3 C2 C1 C0 01 reserved reserved reserved reserved MDR D1 MDR D2 MDR D1 MDR D0 02 reserved reserved reserved reserved MDR SS3 MDR SS2 MDR SS1 MDR SS0 03 reserved reserved reserved reserved reserved reserved reserved reserved 04 MDR SP0 05 MDR SP1 06 MDR SP2 07 MDR SP3 08 MDR ST R0 09 MDR ST R1 10 MDR ST R2 11 MDR ST R3 12 MDR SP R0 13 MDR SP R1 14 MDR SP ...

Page 41: ...7 0 13 0 10 0 06 5 05v 5 0 56 0 42 0 32 0 25 0 21 0 14 0 11 0 08 0 05 4 5v 4 0 44 0 33 0 25 0 19 0 17 0 11 0 08 0 06 0 04 3 95v 3 0 32 0 24 0 18 0 15 0 12 0 08 0 06 0 05 0 03 3 4v 2 0 21 0 15 0 12 0 09 0 08 0 05 0 04 0 03 0 02 2 85v 1 0 09 0 07 0 05 0 04 0 03 0 02 0 02 0 01 0 01 2 4v 0 0 0 0 0 0 0 0 0 0 0v Note Admissible tolerance is 0 2v Itoh Denki meter minute Register value Reduction Pin5 Volt...

Page 42: ...R Speed register set to 7 The max speed value will be 0 8 m s The MDR SR is set to 150 The start ramp will be 1 5s MDR SP Rx MDR Stop Ramp x port number The stop ramp is the deceleration time that determines time that elapses for a MDR to decrease its speed from the set speed to 0 stopped The time range is 0 to 2 5s in 10ms increments 0 inactive 1 to 250 0 01s to 2 5s Example MDR connected Interro...

Page 43: ...04 MDR SP0 05 MDR SP1 06 MDR SP2 07 MDR SP3 08 MDR ST R0 09 MDR ST R1 10 MDR ST R2 11 MDR ST R3 12 MDR SP R0 13 MDR SP R1 14 MDR SP R2 15 MDR SP R3 16 reserved reserved reserved reserved MDR RC3 MDR RC2 MDR RC1 MDR RC0 Output Process Control data Reset operating information For Output Process Control data please refer to Assembly 103 MDR RCx MDR Reset Counters x port number 0 no reset 1 Reset both...

Page 44: ...ing steps need to be followed 1 Set the speed register on each port 2 Set the desired direction Clockwise Counterclockwise on each port 3 Enable disable the RAMP function 4 Set the start signal register on each port 5 Check the status register to know the status Note Because of switching on the power supply and the start signal at the same time results in peak currents in exceed of 5A a time delay...

Page 45: ...eed MDR SPx It works as follows When MDR SSx is toggled from 0 to 1 If MDR ST Rx 0 and MDR SP 5 MDR OSx is toggled from 0 to 5 instantaneously If MDR ST Rx 100 1000ms and MDR SP 5 MDR OSx value will increase from 0 to 5 within 1s When MDR SSx is toggled from 1 to 0 If MDR SP Rx 0 and MDR SP 5 MDR OSx is toggled from 5 to 0 instantaneously In such case the Interroll MDR is stopped while Itoh Denki ...

Page 46: ... includes 1x HarshIO 600 MDR IO module 9 x plastic labels for digital channel labeling 4 x M12 male closure caps for sealing unused ports Flyer Out of box settings IP address DHCP Subnet mask 0 0 0 0 Gateway 0 0 0 0 ETH1 port Auto negotiation Auto MDI ETH2 port Auto negotiation Auto MDI ACD Enabled Connection instructions 1 I O wiring Wire the inputs and or outputs devices according to the drawing...

Page 47: ... Actuator voltage present UB Fixed green Logic Communications sensor voltage present Cx LEDs Pin 2 Pin4 OFF DI is not set D0 is not energized MDR LEDs Fixed orange MDR powered up detected stopped with counterclockwise direction Link ETHx Blinking green 100 MB No activity NET Network fault OFF No IP address assigned MOD Module fault Blinking green Module is started but no configuration received fro...

Page 48: ...r computer to the HarshIO module Launch your web browser Enter the HarshIO IP address into your web browser Note There is no login and no password to access the web interface Hardware Firmware Module information This page shows the main information about the selected HarshIO module Figure 13 1 Note Be careful about your Internet Explorer options parameters like Proxy Server can block the access to...

Page 49: ...HarshIO 600 49 IP67 MDR for EtherNET IP Ethernet network information This page shows the status of the Ethernet switch ports Figure 13 2 ...

Page 50: ...T IP diagnostic information This page shows the current connection status in relation with the EtherNET IP scanner of the HarshIO module Figure 13 3 The Status of the module could be Connected Connection lost TIMEOUT Connection closed No connection ...

Page 51: ...HarshIO 600 51 IP67 MDR for EtherNET IP Event logger This page lists all the events of the HarshIO module Figure 13 4 ...

Page 52: ...HarshIO 600 52 IP67 MDR for EtherNET IP Power supply information and channel status This page shows some power supply diagnostic information and channel status Figure 13 5 ...

Page 53: ...600 53 IP67 MDR for EtherNET IP General Drive Rollers information This page shows the main information about the current state Start Stop Direction Speed Ramp of each connected Motors simultaneously Figure 13 6 ...

Page 54: ...HarshIO 600 54 IP67 MDR for EtherNET IP Figure 13 7 ...

Page 55: ...HarshIO 600 55 IP67 MDR for EtherNET IP Figure 13 8 ...

Page 56: ...HarshIO 600 56 IP67 MDR for EtherNET IP Motor X information This page provides some diagnostic operating information of each motor Figure 13 6 ...

Page 57: ...HarshIO 600 57 IP67 MDR for EtherNET IP Energy This page provides some information about the voltage and current consumed Figure 13 7 ...

Page 58: ...imits 1 Revision 1 2 Max Instance 1 3 Number of instances 1 Supported Not supported Class Services Id Service Param Options 01h Get_Attributes_All 0Eh Get_Attribute_Single Instance Attributes Id Description Get Set Values 4 Pins 5 Pins 01h Vendor Id 8 02h Device Type 12 03h Product Code 0x755 0x756 04h Revision Not yet defined 05h Status See table below 06h Serial Number 12 digits 07h Product Name...

Page 59: ...Set when Interface Configuration changes attr5 0xF5 Set when IP address is lost Extended Status At least one faulted I O connection Managed by stack No IO connection established Managed by stack Major Fault Same as Major Recoverable fault At least one I O connection in Run mode Managed by stack At least one I O connection established all in Idle mode Managed by stack Instance Services Id Service P...

Page 60: ...e attributes Supported Not Supported Class Services Service Param Options Get_Attributes_All Get_Attribute_Single Supported Not Supported Instance Attributes Id Description Get Set Limits 1 Object List 2 Maximum connections supported 3 Number of active connections 4 Active connections list Supported Not Supported Instance Services Service Param Options Get_Attributes_All Get_Attribute_Single Suppo...

Page 61: ...ance 199 3 Number of instances 10 Supported Not supported Class Services Id Service Param Options 0Eh Get_Attribute_Single Instance Attributes Id Description Get Set Limits 3 Data Set command is not allowed if an exclusive owner connection is established Supported Not supported Instance Services Id Service Param Options 0Eh Get_Attribute_Single 10h Set_Attribute_Single ...

Page 62: ...All 0Eh Get_Attribute_Single Instance Attributes Id Description Get Set Limits 1 Open Requests 2 Open Format Rejects 3 Open Resource Rejects 4 Open Other Rejects 5 Close Requests 6 Close Format Requests 7 Close Other Requests 8 Connection Timeouts Supported Not supported Instance Services Id Service Param Options 01h Get_Attributes_All 0Eh Get_Attribute_Single 4Eh Forward_Close 54h Forward_Open Cl...

Page 63: ...onfig Settable Hardware Configurable Interface Configuration change requires reset ACD capable Expected values 0xF4 3 Configuration Control DHCP Stored Value DHCP Stored Value 4 Physical Link 0x20 0xF6 0x24 0x03 5 Interface Configuration Current values see Rotaries chapter for details on how IP is calculated when set by rotaries 6 Host Name Values from DHCP server Last saved values Value is cleare...

Page 64: ...alf Full Duplex forced to not set If Link and attr6 not in Auto negotiate Auto negotiation not attempted Other case Current auto negotiation result Link Status set Half Full Duplex set Auto negotiation no attempted set 03 Physical Address Mac address All line below shall be consistent Displayed on the back label and on side label use by the module on Ethernet 04 Interface Counters 05 Media Counter...

Page 65: ...Instance Name Void if File empty EDS and Icon Files 03 Instance Format Version 0 if File empty 1 04 File Name DSFile X bin EDS gz 05 File Revision Shall be the EDS revision file 06 FileSize Calculated Calculated 07 File Checksum Calculated Calculated 08 Invocation Method 100 user spec 255 Not applicable 09 File Save Parameters 0x10 0x00 10 File Type 0 Read Write 1 Read Only 11 File Encoding Format...

Page 66: ...ion Get Set Limits 1 Network Topology 2 Network Status 3 Ring Supervisor Status 4 Ring Supervisor Config 5 Ring Faults Count 6 Last Active Node on Port 1 7 Last Active Node on Port 2 8 Ring Protocol Participants Count 9 Ring Protocol Participants List 10 Active Supervisor Address 11 Active Supervisor Precedence 12 Capability Flags Supported Not supported Instance Services Id Service Param Options ...

Page 67: ...shall be 55 05 DSCP Scheduled DSCP value for CIP transport class 0 1 Scheduled priority messages The default value shall be 47 06 DSCP High DSCP value for CIP transport class 0 1 High priority messages The default value shall be 43 07 DSCP Low DSCP value for CIP transport class 0 1 Low priority messages The default value shall be 31 08 DSCP Explicit DSCP value for CIP explicit messages transport c...

Page 68: ...l advise and provide you with the procedure and the latest firmware if needed 11 Product Support Technical Support Please ensure that you have the following information backside of the device readily available before calling for technical support Module type and serial number Details of the problem you are experiencing and circumstances that may have caused the problem Module Type Serial Number Pr...

Page 69: ...olex provides technical information on its web site Molex Support and Download They can find particularly Downloads center Support Request Form Knowledge Base Live Chat Worldwide technical support contacts Brad from Molex 185 H Voie Romaine 27370 LE THUIT ANGER FRANCE ...

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