Troubleshooting
33
Operating instructions
6 Troubleshooting
6.1 Cause of failure and the remedy
Failure
Possible causes
Remedy
The unit does not react
Operating element defective
•
Disconnect the unit from the electric
mains.
•
Contact Customer service.
Fuse defective
•
Disconnect the unit from the electric
mains.
•
Contact Customer service.
Ambient temperature is below 0 °C,
the safety temperature limiter has
tripped
•
Disconnect the unit from the electric
mains.
•
Contact Customer service.
The unit does not heat up
Unit defective
•
Disconnect the unit from the electric
mains.
•
Contact Customer service.
Power supply interrupted
•
Contact the authorized technical person-
nel.
Temperature control knob or
heating element is defective
•
Disconnect the unit from the electric
mains.
•
Notify Customer service.
The unit is switched off
•
Switch on the unit.
Temperature control knob in the
"
" position
•
Set the temperature.
Insufficient heat output
Heating element defective
•
Disconnect the unit from the electric
mains.
•
Contact Customer service.
Mains phase missing
•
Contact the authorized technical person-
nel.
Unit switches off
No mains voltage
•
Contact the authorized technical person-
nel.
The
Heating indicator light does not
illuminate
Unit or
Heating indicator light is
defective
•
Disconnect the unit from the electric
mains.
•
Contact Customer service.
6.2 Nameplate
When contacting Customer service, please always provide the
following data from the nameplate:
Serial number
(SN)
Type number
(TYP)
2020321-20ABBE-C
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