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6510 UM Telephone User Guide

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Introduction

In This Chapter . . .

Overview on page 10
Summary of Features on page 10

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Summary of Contents for 6510

Page 1: ...TELEPHONE USER GUIDE ...

Page 2: ...ment or new editions of it may be issued to incorporate such changes No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without written permission from Mitel Networks Corporation COPYRIGHT 6510 Unified Messaging Telephone User Guide Release 1 3 March 2004 Trademark of MITEL Networks Corporation Copyright 2004 MITEL Network...

Page 3: ... 1 Accessing a Mailbox 11 Overview 12 Before You Begin 12 Using the Tutorial 12 Accessing Your Mailbox 13 CHAPTER 2 Main Menu 15 Main Menu Options 16 Listening to Unread Messages 18 Listening to Read Messages 20 Making a Message 22 CHAPTER 3 Message Menu 25 Message Menu Options 26 Answering a Message 28 Forwarding a Message 29 Forwarding a Message with a Comment 29 Forwarding a Message without a C...

Page 4: ...nts CHAPTER 4 User Options Menu 33 User Options Menu 34 Changing a Greeting 35 Recording Your Name 38 Changing Your Passcode 38 Creating a Distribution List 39 Modifying a Distribution List 40 Fax Delivery Options 41 Additional Mailbox Options 41 ...

Page 5: ...6510 UM Telephone User Guide 5 About This Guide In This Chapter Document Overview on page 6 Intended Audience on page 6 Conventions on page 6 Contacting Mitel Networks on page 7 ...

Page 6: ... This document covers the default 6510 UM system telephone user interface options only Your system may have been customized for a different configuration See your System Administrator for details if your mailbox commands differ from this document Conventions This guide uses the following conventions to convey specific information Note Contains additional information about the task you are performi...

Page 7: ...Guide 7 About This Guide Contacting Mitel Networks Contact us by mail at Mitel Networks Corporation 350 Legget Drive Ottawa ON K2K 2W7 Contact us by phone Tel 613 592 2122 Fax 613 592 4784 Contact us on the Web www mitel com ...

Page 8: ...8 6510 UM Telephone User Guide About This Guide ...

Page 9: ...6510 UM Telephone User Guide 9 Introduction In This Chapter Overview on page 10 Summary of Features on page 10 ...

Page 10: ... when you are unavailable and screen your calls Summary of Features With the 6510 Unified Messaging system you can Screen and forward calls to other extensions Send a single message to multiple users Create up to 99 personal distribution lists Label messages as urgent certified or private Save delete forward or reply to messages Control message playback pause rewind fast forward speed up and slow ...

Page 11: ...6510 UM Telephone User Guide 11 CHAPTER 1 Accessing a Mailbox In This Chapter Overview on page 12 Before You Begin on page 12 Using the Tutorial on page 12 Accessing Your Mailbox on page 13 ...

Page 12: ...number as your extension Your mailbox password the default password is 1111 A list of other 6510 UM system users Using the Tutorial The first time you access your mailbox the 6510 UM system initializes a personal tutorial that guides you through the setup of your mailbox To begin the tutorial dial the 6510 UM system extension from your desk phone Depending on the system setup the system will eithe...

Page 13: ...ntify you to outside callers and internal users who send you messages Accessing Your Mailbox A mailbox is a compartment within the 6510 UM system in which your messages are stored and from which you can customize how your calls and messages are handled To access your mailbox when the system does not recognise you as a subscriber 1 Dial the 6510 UM system To access the 6510 UM system as a user call...

Page 14: ...for instructions on how to manage your messages To access your mailbox when the system recognises you as a subscriber 1 The system prompts you to enter your password 2 Enter 1111 as your initial password Note Your password will remain as 1111 until you change it To keep your mailbox secure immediately change your password and ensure that you keep your new password private 3 The 6510 UM system plac...

Page 15: ...6510 UM Telephone User Guide CHAPTER 2 Main Menu In This Chapter Main Menu Options on page 16 Listening to Unread Messages on page 18 Listening to Read Messages on page 20 Making a Message on page 22 ...

Page 16: ...erface options only Your system may have been customized for a different configuration See your System Administrator for details if your mailbox commands differ from this document The Main Menu allows you to hear how many Unread new and Read saved messages you have in your mailbox The following options are available from the Main Menu Note The options can be accessed by pressing the corresponding ...

Page 17: ...l the message that you recorded Messages can be classi fied as private certified or urgent before sending U 8 User Options This option sends you to the User Options Menu From this menu you can record the name prompt set fax options define distribution lists and set a new password D 3 Listen to Deleted Messages This options allows you to listen to the messages that are in your deleted folder 0 Retu...

Page 18: ...d messages then the system will immediately begin to play your first message 2 Press 1 to listen to the unread messages The unread messages will play After listening to each message you are prompted by the following options 3 Select the action that you wish to perform Key Function 1 listen to unread messages 2 listen to read messages 9 listen to all messages Key Function P 7 Play the current messa...

Page 19: ...ser Guide 19 Main Menu Note There are also options for which you are not prompted These are as follows Key Function 1 Play message timestamp and envelope information 8 Skip message and mark as unread Activate control keys ...

Page 20: ...d messages then the system will immediately begin to play your first message 2 Press 2 to listen to the read messages The read messages will play After listening to each message you are prompted by the following options 3 Select the action that you wish to perform Key Function 1 listen to unread messages 2 listen to read messages 9 listen to all messages Key Function P 7 Play the current message a...

Page 21: ...ser Guide 21 Main Menu Note There are also options for which you are not prompted These are as follows Key Function 1 Play message timestamp and envelope information 8 Skip message and mark as unread Activate control keys ...

Page 22: ... you wish to leave a message Depending on the destination the message is addressed differently User Enter the destination mailbox when prompted Dial by Name Press followed by the digits that correspond to the person s first or last name Distribution List Press followed immediately by the distribution list number AMIS Network Site Enter the remote destination mailbox and then followed by the AMIS V...

Page 23: ...ad to send the message The system confirms that the message has been sent 11 If you would like to create another message enter the next recipient mailbox number when prompted and repeat this procedure to create the new message 12 Once you have finished recording all the messages press to exit from the system Key Function R 7 Review the recorded message D 3 Discard Message A 2 Append to recorded me...

Page 24: ...24 6510 UM Telephone User Guide Main Menu ...

Page 25: ...6510 UM Telephone User Guide 25 CHAPTER 3 Message Menu In This Chapter Message Menu Options on page 26 Answering a Message on page 28 Forwarding a Message on page 29 ...

Page 26: ... Allows you to reply to current message G 4 Give message to another user Forwards a copy of the message to another user or list of users with or without comments K 5 Keep the current message Saves the message to your Read Mes sages folder D 3 Discard message Deletes the current message perma nently Print Message to fax machine Prints the current message to a fax machine M 6 Make a new message Allo...

Page 27: ...d by a keypad number or symbol These combinations are as follows Note 3 The options for playing the message louder or softer are PBX dependent and may not be available on all systems Keys Function 1 Pause message 5 seconds 2 Play message louder 4 Play message slower 6 Play message faster 8 Play message softer Rewind message 5 seconds Fast Forward 5 seconds ...

Page 28: ...tion to continue 3 If you have selected the Message Addressing Options then you will be prompted with the following menu 4 Select the desired action to continue 5 Once the message has been recorded and set up according to your preferences press X number 9 on the keypad to send the message The system confirms that the message has been sent Key Function R 7 Review the recorded message D 3 Discard me...

Page 29: ... number You can also forward a single message to multiple users distribution lists or AMIS VPIM network sites Note You may also dial by name if you do not know the mailbox number extension of the person for whom you wish to leave a message Depending on the destination the message is addressed differently User Enter the destination mailbox when prompted Dial by Name Press followed by the digits tha...

Page 30: ...he keypad to send the message The system confirms that the message has been sent 9 If you would like to forward the message to another recipient enter the next recipient mailbox number when prompted and repeat this procedure to forward the message 10 Once you have forwarded the message to all desired recipients press to return to the original message Message Menu Key Function R 7 Review the record...

Page 31: ... differently User Enter the destination mailbox when prompted Dial by Name Press followed by the digits that correspond to the person s first or last name Distribution List Press followed immediately by the distribution list number AMIS Network Site Enter the remote destination mailbox and then followed by the AMIS VPIM site number The system speaks the destination information and prompts you to c...

Page 32: ...32 6510 UM Telephone User Guide Message Menu ...

Page 33: ... User Options Menu on page 34 Changing a Greeting on page 35 Recording Your Name on page 38 Changing Your Passcode on page 38 Creating a Distribution List on page 39 Modifying a Distribution List on page 40 Fax Delivery Options on page 41 Additional Mailbox Options on page 41 ...

Page 34: ...owing options Key Function Details G 4 Greeting Options Allows you to record and change your greetings N 6 Record Name Records your name P 7 Set Numeric Password Allows you to set a personalized pass word for your mailbox L 5 Distribution Lists Allows you to create and modify distri bution lists F 3 Fax Delivery Options Allows you to access fax setup options A 2 Additional mailbox options Allows y...

Page 35: ... The system will automatically begin playing your greeting as it was last recorded If no greeting has been recorded then the Nothing recorded prompt will be heard Hint You can barge in on message playback by pressing the number 2 keypad This allows you to re record your greeting before the system has finished playback 3 Press X letter 9 on the keypad to return to the main menu Key Function P 7 Cha...

Page 36: ...ate additional greetings based on your needs A total of 99 optional greetings may be recorded 1 Press O letter 6 on the keypad to record a new Optional Greeting 2 Follow the prompts to record a new greeting Note The system will automatically begin playing your greeting as it was last recorded If no greeting has been recorded then the Nothing recorded prompt will be heard Hint You can barge in on m...

Page 37: ...reeting Note The system will automatically begin playing your greeting as it was last recorded If no greeting has been recorded then the Nothing recorded prompt will be heard Hint You can barge in on message playback by pressing the number 2 keypad This allows you to re record your greeting before the system has finished playback 4 Repeat steps 2 and 3 for all the greetings that you wish to record...

Page 38: ... to re record 3 to delete or 4 to review the prompt 5 When you are satisfied with the recording press 1 to accept the recorded prompt Changing Your Passcode To set a new passcode 1 In the User Options Menu press P number 7 on the keypad 2 Enter the new passcode and then press 3 Re enter the new passcode for confirmation and then press The system will notify you that the new passcode will be active...

Page 39: ... for this distribution list 4 You are now prompted to record a name for the distribution list Record a name for your distribution list 5 You can now add members to your distribution list Press A number 2 on the keypad to add the distribution list members 6 Enter the numbers or names of the users you wish to add to the distribution list 7 When you have added all the distribution list members press ...

Page 40: ... D number 3 on the keypad to delete members from the list Enter the numbers or names of the users you wish to delete from the distribution list 5 Press N number 6 on the keypad to record a new name for the distribution list The system will play this name each time you address messages to this distribution list 6 Press R number 7 on the keypad to review the list of members on the distribution list ...

Page 41: ...efault fax number 3 Follow the prompts to enter the default fax number that will be used to receive the fax messages 4 Press X number 9 on the keypad to return to the main menu Additional Mailbox Options Additional options for your mailbox are available from the User Options menu To access this menu press A number 2 on the keypad from the User Options menu The system prompts you with the following...

Page 42: ...d action and follow the system prompts to set up your Call Transfer Options Note The System Administrator must have enabled the use of Call Forwarding and Call Screening for your mailboxes Setting the Wake Up Call 1 To set your wake up call press C number 2 on the keypad 2 Follow the system prompts to save a specific time for your wake up call Key Function T 8 Turn Notification Schedule On Off A 2...

Page 43: ... Trademark of Corporation Copyright 2004 Corporation All rights reserved Mitel Networks Mitel Networks ...

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