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Mitel 5760, User Manual

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Mitel 5760 User Manual Download Page 134

Chapter 12 Troubleshooting

12-2

Mitel Networks 5760 VC User’s Guide

Select DIAG to view a diagnostic report. 

Select ERASE PBK to delete the Phone 
Book. Use this if the Phone Book is not 
usuable and then recreate it or load a 
previously backed-up  Phone Book.

Select SET DFLT to restore the 
factory-set defaults for the system

Summary of Contents for 5760

Page 1: ...User s Guide Release 1 0 ...

Page 2: ...be issued to incorporate such changes No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without written permission from Mitel Networks Corporation Trademarks Mitel Networks and the MITEL logo are trademarks of Mitel Networks Corporation VCON is a trademark of VCON Ltd Microsoft Windows NetMeeting and the Microsoft Interne...

Page 3: ...r documentation provided via online or other electronic form Additional copies may not be made nor may anyone else be allowed to copy or otherwise reproduce any part of the licensed software without prior written consent of Mitel Networks Corporation LIABILITIES Mitel Networks Corporation s entire liability and the Purchaser s exclusive remedy shall be at Mitel Networks Corporation s option either...

Page 4: ...e electrically rated to operate with the AC power available in your location Plug the accessories power cables into properly grounded power sources These cables are equipped with three prong plugs to help ensure proper grounding Do not use adapter plugs or remove the grounding prong from a cable If you must use an extension cable use a three wire cable with properly grounded plugs Make sure that n...

Page 5: ...io or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult...

Page 6: ...onnection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disc...

Page 7: ...ier qu il est possible que la conformité aux conditions énoncées ci dessus n empêche pas la dégradation du service dans certaines situations Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur L opérateur de télécommunications peut demander à l utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées pa...

Page 8: ... Tel 972 9 9590059 Fax 972 9 9567244 Declare under our sole responsibility that the product Mitel Networks 5750 5760 and all associated peripherals manufactured by VCON Ltd To which this declaration relates is in conformity with the essential requirements specified in Article 3 1 a and 3 1 b of Directive 99 05 EC Radio Equipment and Telecommunications Terminal Equipment Directive For a copy of the...

Page 9: ...uct names NOTE There are minor differences between Mitel Networks products and the equivalent VCON products Some of the illustrations that appear in this documentation represent VCON products VCON product name Mitel Networks product name Media Xchange Manager MXM Mitel Networks 5700 Voice First Application 5700 VFA Falcon IP Mitel Networks 5760 Video Conference Appliance 5760 VC ViGO Personal Mite...

Page 10: ... Dialer Chapter 3 Videoconferencing Basics Instructions for answering calls creating editing and deleting Phone Book entries using Phone Book entries to start calls and calling through a gateway Chapter 4 Network Configuration Setting up the 5760 VC s network configuration and various communication properties Chapter 5 Video and Audio Adjustments Adjusting the video monitors cameras display settin...

Page 11: ... connection with a remote party Chapter 11 Web Based Remote Management Instructions for setting various 5760 VC configuration properties over the Internet from a remote computer Chapter 12 Troubleshooting Suggestions for solving possible issues Appendix A Setting Up The 5760 VC Instructions drawings and cautions describing how to connect the 5760 VC s components and accessories Appendix B Multi la...

Page 12: ...el Networks Videoconferencing system easily and to enjoy its many features If a situation occurs that is not covered by the supplied documentation please request help from our Technical Support channels É To request technical support q Contact your local Mitel Networks distributor and request assistance from its technical support department ...

Page 13: ...1 6 Optional Accessories Supplied by Mitel Networks 1 6 2 Getting Started 2 1 Starting the 5760 VC 2 1 2 2 The Remote Control 2 2 2 3 5760 VC Screens 2 3 2 4 Navigating in 5760 VC 2 4 Moving Around the Menus and Dialog Boxes 2 4 Entering Data 2 6 2 5 Starting a Videoconference from the Manual Dialer 2 7 Before Calling 2 7 Calling Through the Manual Dialer 2 7 Starting a Videoconference Call over I...

Page 14: ...etwork Configuration 4 1 Location of the 5760 VC 4 3 LAN Connection and Registration 4 4 H 323 Network Registration and Properties 4 5 ISDN Switch Type 4 12 ISDN Phone Numbers 4 13 SPID Numbers 4 14 4 2 Testing Network Configuration 4 14 LAN Status 4 15 ISDN Status 4 16 5 Video and Audio Adjustments 5 1 Adjusting the Video 5 1 Adjusting the Camera Color Settings 5 1 Monitor Configurations 5 3 Sele...

Page 15: ...or 7 3 Sending a Message to the Chair 7 4 8 Multi Party Videoconferencing Through an MCU 8 1 Multipoint Control Units MCUs 8 1 8 2 Joining an MCU Videoconference 8 2 8 3 Managing the MCU Videoconference 8 3 Multi party Videoconference Management in H 320 MCUs 8 4 9 Telephony Exchange Functions 9 1 Registering to the 5700 VFA 9 2 9 2 Calling Other Registered Users 9 3 9 3 Call Exchange Services 9 4...

Page 16: ... 3 IP Network 12 5 12 4 ISDN Network 12 6 12 5 Data Sharing 12 7 A Setting Up The 5760 VC A 1 Before Setting Up A 1 A 2 Setting Up the Basic Components A 1 Single and Dual TV Monitor Configurations A 1 Basic Mitel Networks 5760 VC User sConnections A 2 Optional Mitel Networks 5760 VC User sConnections A 4 B Multi language Interface C Software Upgrade C 1 Running the Upgrade Program C 2 C 2 Applyin...

Page 17: ...idths The 5760 VC models meet technical recommendations prescribed in the H 323 and H 320 ITU T standards for networking H 323 is the worldwide accepted standard for transmitting video audio and data across local area and wide area networks LANs and WANs using the Internet Protocol IP H 320 is the worldwide accepted standard for transmitting video audio and data over WANs including narrow band Int...

Page 18: ...er it receives gatekeeper services bandwidth management and telephony functions such as call forwarding call pickup call transfer ad hoc videoconferencing and IP to ISDN connection through a gateway Quality of Service QoS VCON s PacketAssist Architecture preserves optimum quality of your videoconference according to available bandwidth and network traffic The 5760 VC applies mechanisms such as IP ...

Page 19: ...ration changes may be made Network configuration Phone Book backup and restore still image viewing and connection status may be accessed through Microsoft Internet Explorer 5 or higher Multi language Interface The standard 5760 VC version provides menus commands and options in several languages 1 3 5760 VC System Components The 5760 VC is a complete set top videoconferencing appliance All the comp...

Page 20: ...essories Kit Box KIT00034 4 4 Tabletop Microphone 4 4 Power Supply 4 4 Scotchmate LOOP PLA03010 4 4 Scotchmate LOOP PLA03011 4 4 Communication cable LAN ISDN CAB42001 4 1 4 4 Serial DTE Lap Link cable CAB42003 4 4 TV S Video cable CAB72008 4 4 TV Composite cable CAB72009 4 4 Camera S Video cable CAB90051 4 4 Camera Composite cable CAB72010 4 4 AC Power Cord 4 4 LAN Cross cable CAB42005 Optional Op...

Page 21: ...The camera is controlled through the system software by the remote control You can pan tilt and zoom the camera in a wide range of directions Remote Control The hand held remote control provides quick and easy access to all functions The most frequently used functions are accessed by pressing the buttons located on the top of the remote control Less frequently used buttons such as the Menu button ...

Page 22: ...nected to the 5760 VC TV Monitor Consult with your Mitel Networks distributor for recommendations regarding monitors Rollabout Cart Mitel Networks supplies an elegant mobile cabinet specially designed for videoconferencing systems Document Camera A document camera displays documents that are placed on the camera s slide High quality resolution is guaranteed by the S Video connection between the do...

Page 23: ...sic Components on page A 1 É To start up the 5760 VC 1 On the back of the Main Unit press the PWR button on marked I 2 Wait until the Guide Screen appears containing the local video image The local video appears in the full screen for several seconds Next a new screen advises you to wait Then the Guide Screen appears and the 5760 VC is ready to make and receive calls Guide Screen If the Guide Scre...

Page 24: ...e Access Multicast Multipoint control Not used by 5760 VC Display Main menu Soft keys Select preset position Set a preset position On screen Help Open Phone Book Start call View status Display control Arrow buttons Zoom in Raise volume Mute audio SPKR left MIC right Select camera Speed dial Send still image Request still image Disconnect call Close dialog box Picture in picture PIP Select button M...

Page 25: ... IP connection Dialog Boxes 5760 VC s dialogs provide on screen information They can contain checkbox options menu options and data entry boxes Press the arrow buttons to move among the options and boxes Tabs Some dialogs contain various tabs which are related sets of categorized options q Press the up and down arrows to move among tabs q Press the right arrow to open a dialog q Press the left arr...

Page 26: ...This section explains how to navigate among the menus dialog boxes and tabs and how to select entries or items É To navigate using the remote control Active Keys Guide The Active Keys Guide on the left of the screen indicates which buttons on the remote control are currently active É To display the Active Keys Guide 1 From the Main Menu choose Options 2 Select View Active Keys 3 Press OK to apply ...

Page 27: ...a dialog box 1 Navigate to the menu or checkbox option 2 Press the Select button located in the middle of the arrow buttons To deselect an option press the Select button again To apply changes and close the dialog box press OK or To close a dialog box without applying changes press Cancel Tabs Entries ...

Page 28: ...ake select the DEL button on the on screen keyboard 5 Press OK to close the keyboard The characters you selected are entered in the dialog box 1 Enter numbers by pressing the number pad s keys on the remote control Press the appropriate remote control key repeatedly until the character you want appears If you make a mistake press Clear 2 Press the yellow KEYBOARD SoftKey on the remote control The ...

Page 29: ...he Manual Dialer To open the Manual Dialer press any number button when the screen is clear of dialog boxes É To dial through the Manual Dialer 2 If you want to dial through a connection ISDN or LAN other than the one automatically opened press the left arrow to enter the tabs and then press the up or down arrow 3 To make a LAN call see Starting a Videoconference Call over IP Network Connection on...

Page 30: ...Enter the IP Address DNS name or User Number of the party 2 Navigate to the Bandwidth value and press the right arrow button until the maximum bandwidth that you want for this call appears IP Address Example 123 123 123 123 DNS Name Example john bestcorp com Station Name Example HeadOffice User Number Example 102 3 Press Dial to dial the number LAN tab Press the right arrow button to select the ma...

Page 31: ...r the ISDN numbers If you have a 5760 VC Model 1 you can dial up to two channels If you have a 5760 VC Model 3 you can dial up to six channels 2 Select appropriate dialing options if required Bonding Select if the remote system supports Bonding Restricted Select if the new entry has access over a Restricted Network 56 Kbps applicable in some areas of the USA and Japan 3 Press Dial to dial the numb...

Page 32: ...til the maximum bandwidth that you want for calls with Bonding appears ISDN tab Enter ISDN numbers Dialing options Select if your system is connected to a 56 kbps network USA Japan To copy an entered number to the next line press the down arrow to navigate to the next line Then press the green COPY SoftKey Bonding selected Press the right arrow button to select the maximum bandwidth Enter ISDN num...

Page 33: ...Chapter 2 Getting Started Mitewl Networks 5760 VC User s Guide 2 11 2 6 Shutting Down the 5760 VC É To shut down the 5760 VC q Press the Power button on the rear of the 5760 VC Power button ...

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Page 35: ... or answer them automatically Manually Answering Calls When there is an incoming call the 5760 VC rings A message including the caller s station name or address asks if you want to accept the call Accept Call Message É To accept the call q Press OK The 5760 VC completes the connection É To reject the call q Press Cancel The In Call icon appears indicating that the call has been successfully connec...

Page 36: ...onnect the call as described in the Accepting Call Manually procedure in the previous section Incoming Call is Automatically Answered É To set Auto Answer 1 Press Menu The main Menu opens Select Options 2 If you want 5760 VC to answer all calls select Auto Answer If you want to accept reject calls as they come in deselect Auto Answer 3 Press OK to apply changes and close the dialog Select Options ...

Page 37: ...f the connection type to use when dialing this entry LAN or ISDN Every Phone Book entry is for one type of connection If you have a contact with multiple connections create different Phone Book entries for each type an entry for the contact s ISDN numbers another entry for the contact s LAN IP address and so on 4 To create a LAN entry see LAN Entries on page 3 4 To create an ISDN entry see ISDN En...

Page 38: ...ge 2 6 The name must begin with a letter it cannot begin with a number or symbol The DNS name is case sensitive For example if the host name of the station you want to call is HEAD_OFFICE enter it in all caps including the underscore HEAD_OFFICE mitel com Bandwidth Press the right arrow key until the value you want for the maximum bandwidth appears Speed Dial Select if you want this entry to appea...

Page 39: ... dialog box 2 Enter a name for this entry to open the on screen keyboard press the yellow KEYBOARD SoftKey see Entering Data on page 2 6 The name must begin with a letter it cannot begin with a number or symbol Bonding Select if the new entry has support for Bonding a Make sure that the ISDN number represents the first channel b Select a maximum Bandwidth for a Bonding call Press the right arrow u...

Page 40: ...DN with Bonding ISDN tab Select dialing options Enter ISDN Numbers Enter a name Select to place entry in Speed Dial list To copy an entered number to the next line navigate to the line below the number and press the green COPY SoftKey Press the right arrow button to select the maximum bandwidth Bonding selected ...

Page 41: ... changes and close the dialog box É To delete an entry Delete Entry Confirmation 2 Press OK to delete the entry and close the dialog box 1 Navigate to a Phone Book entry Press the green EDIT SoftKey The Edit LAN or ISDN Entry dialog box opens It looks like the New Entry dialog box and contains the information entered earlier 1 Navigate to the Phone Book entry Press the blue DELETE SoftKey A messag...

Page 42: ...0 VC Enter one of these address types in the LAN Manual Dial dialog box or in a LAN New Entry dialog box of the Phone Book Address Type Example Applicable When IP Address 212 219 130 100 Always applicable Usually dynamic changing without notification so the other address types are often preferred DNS Name Room1 corp com The IP addresses of a DNS server and of a WINS server are configured The 5760 ...

Page 43: ...n first line is connected Mitel Networks products support this dialing option for all ISDN calls up to 384Kbps 6 channels Bonding Enter only the first ISDN number and then dial All other channels then connect and synchronize together Only one ISDN number needs to be dialed when Bonding is selected Supported by all vendors Instant All Menu Options Works with both By Channel and Bonding ISDN numbers...

Page 44: ...tains the entry you want to dial Press the right arrow button to enter the tab 3 Navigate to the entry that you want to dial The entry shows the following information 4 Press Dial The 5760 VC dials the number Name The name of the videoconferencing contact ISDN LAN The type of line that is used when you dial this entry Each Phone Book entry has dialing information for only one type Bandwidth The ba...

Page 45: ...h tabs and various entries because there are only nine entries in the Speed Dial and they are all in one dialog box Also you can dial a Speed Dial entry simply by pressing its number instead of navigating within the dialog box É To add an entry to the Speed Dial q In the New Entry or Edit Entry dialog boxes select Speed Dial Speed Dial Selected Navigate to a letter tab Select a name and press Dial...

Page 46: ... Speed Dial entry 1 Navigate to the entry you want to delete and then press the red DELETE SoftKey A message asks for confirmation 2 Press OK The entry is deleted from the Speed Dial list the Phone Book entry is not affected or 2 Deselect Speed Dial 1 When the screen is clear of dialog boxes press Speed the key on the remote control The Speed Dial list appears 1 Navigate to a Phone Book entry Pres...

Page 47: ...de country code area code etc You can also call a system that is outside of your LAN When you dial a remote IP address the router that you designate as your default gateway see LAN Connection and Registration on page 4 4 takes the call and routes it to the destination However at some point you may be unable to take advantage of one of the communication modes IP or ISDN If this happens you can stil...

Page 48: ...ator instructed you to enter and it passes the call onto the Gateway You must be registered with a Gatekeeper to reach a Gateway see H 323 Network Registration and Properties on page 4 5 for details The Gateway calls the destination and when it receives an answer it begins the videoconference continuously translating between H 320 ISDN and H 323 IP Before attempting a Gateway call ask the system a...

Page 49: ...ion modes etc É To check the status of the current call q Press Status The Status dialog box appears See Testing Network Configuration on page 4 14 for more information 3 4 Ending Videoconferences É To end a call 1 Close any open dialog boxes 2 Press Hang up A message appears asking for confirmation Hang Up Confirmation Message 3 Press Hang up again or OK The videoconference is terminated To cance...

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Page 51: ...ic Mitel Networks 5760 VC User sConnections on page A 2 for connection details set up the connections to work within the 5760 VC At any time you can edit the information in the Set Network dialog box The 5760 VC communication and network configurations include 5760 VC station name LAN Connection and Registration H 323 Network registration and properties ISDN switch type for ISDN supporting units S...

Page 52: ...s and entering information appropriately 3 Press OK to apply the changes and close the dialog box A message states that the 5760 VC will restart in a few seconds After restarting the changed properties are in effect or Press the left arrow key to navigate to another tab Select Network For descriptions of each tab See page 4 3 See page 4 4 See page 4 5 See page 4 12 See page 4 13 See page 4 14 ...

Page 53: ...ad of IP addresses for starting and receiving calls When you register with a Gatekeeper the station name is entered as your User Name If the system has access to a Domain Name System DNS server the Station Name is also the DNS Host Name of the system Enter the Host Name then a dot then the Domain Name StationName Domain com see Entering Data on page 2 6 for instructions on entering alphanumerical ...

Page 54: ...dress automatically it is a temporary address which is liable to be changed when the network s users IP addresses are updated periodically If you manually enter an IP address here the address remains permanently Subnet Mask Your company s subnet mask DNS Server WINS Server IP Addresses of the DNS server and the WINS server Registering with these servers enables the 5760 VC to translate names to IP...

Page 55: ...ckets from the 5760 VC H 323 Management Many H 323 networks include devices such as the 5700 VFA or a gatekeeper which provide important management functions and provision of communication services to large numbers of users within defined zones on a LAN or WAN The 5760 VC supports registration with the 5700 VFA and with third party H 323 Gatekeepers The following table lists the services that 5760...

Page 56: ...r Registered Users on page 9 3 for more details Enter a number to register 5760 VC with the 5700 VF or Gatekeeper Some of these devices may register your device under this number while others assign these numbers regardless of your request NAT IP If your organization uses NAT Network Address Translation when communicating with parties in another LAN or WAN type the external address for your 5760 V...

Page 57: ...or operates independent of a management system Enter the addresses of the external network server s 5700 VFA Gatekeeper or NAT server that provide management and H 323 services to the 5760 VC Enter a preferred User Number for identification and dialing purposes If possible the 5700 VFA or Gatekeeper may assign 5760 VC this preferred number ...

Page 58: ...he lip synch during a call See Adjusting Quality of LAN Calls on page 5 11 Automatic Buffering Control Buffer Control adjusts the video streams for the available dynamic bandwidth of IP networks Select this option to make the buffer control automatic Deselect it to make it adjustable during LAN conversations See Adjusting Quality of LAN Calls on page 5 11 Select to activate automatic Lip Synchroni...

Page 59: ...nowledge of QoS make any changes if required É To set Quality of Service options 2 Enter the administrator password 1234 3 Set QoS properties as follows see tables on page 4 11 CAUTION The Quality of Service defaults should be changed only by a system administrator 1 When the H 323 tab of the Network dialog box is open press the green QoS SoftKey Priority Type Select the type of QoS priority used ...

Page 60: ...e selected Priority Type is IP Precedence or Diffserv 4 To return to the default QoS values press the red DFLT QoS SoftKey 5 Press OK to save the QoS settings and close the dialog box For best results it is recommended that RTCP packets receive the highest priority to ensure that QoS features continue to operate during the entire call Audio packets should receive a higher priority than video packe...

Page 61: ...y Timely Forwarding 3 100000 Probability Timely Forwarding 4 101000 Probability Timely Forwarding 5 110000 Probability Timely Forwarding 6 111000 Probability Timely Forwarding 7 101110 Expedited Forwarding 001010 Forward Class 1 Low Drop 001100 Forward Class 1 Mid Drop 001110 Forward Class 1 High Drop 010010 Forward Class 2 Low Drop 010100 Forward Class 2 Mid Drop 010110 Forward Class 2 High Drop ...

Page 62: ...t videoconferencing over ISDN lines In the Switch tab select the ISDN switch type that is used in your region Select the Switch type used by the local provider If you selected switch type AT T 5ESS or National ISDN 1 your system may also have a SPID Service Profile Identifier number See SPID Numbers on page 4 14 for instructions on entering SPID numbers ...

Page 63: ...s If you have Model 3 3 BRI enter 1 6 ISDN Numbers depending on whether you have 1 2 or 3 BRI lines installed Sometimes one ISDN number is used by one BRI or two lines in the following example lines 1 and 2 share a common number as do lines 3 and 4 and lines 5 and 6 To copy an entered number to the next line press the down arrow to navigate to the next line Then press the green COPY SoftKey ...

Page 64: ...d ISDN service provider Enter the SPID number for each corresponding ISDN line Entering SPID Numbers for 3 BRI 4 2 Testing Network Configuration After you configure the Set Network dialogs and restart 5760 VC you can check that the changes that you made were applied É To check network configuration 1 Press Status The Status dialog box appears It has ISDN and LAN tabs 2 To check the network connect...

Page 65: ...s logged into an 5700 VFA or registered with a Gatekeeper depending on the H 323 options that you chose For more troubleshooting details press the green DIAG button see System Diagnostics on page 12 1 If a connection problem exists see IP Network on page 12 5 LAN Status When 5760 VC is not in Call If you selected Gatekeeper and entered the correct IP address in the Network dialog box s H 323 tab y...

Page 66: ... the system s configuration For more troubleshooting details press the green DIAG button see System Diagnostics on page 12 1 If a connection problem exists see ISDN Network on page 12 6 ISDN Status When 5760 VC is not in Call Checking 5760 VC is checking the line Wait until the status changes Connected The line is connected properly Disconnected The line is not connected properly ...

Page 67: ... color contrast and hue q Monitor Configuration enable the 5760 VC to work in Dual Monitor mode two TV Monitors q Camera Configuration adjust select and position the main camera and optional cameras q Display Configuration customize the display move the PIP and mute video q More Video Options send and receive still images adjust video quality of LAN videoconferences Adjusting the Camera Color Sett...

Page 68: ... setting press the right arrow key To decrease the setting press the left arrow key 4 To return to the default camera settings press the red RESET SoftKey 5 Press OK to save the settings and close the dialog box Select Camera To increase the setting press the right arrow key To decrease the setting press the left arrow key To navigate among the settings press the up and down arrows ...

Page 69: ...ructions on connecting two monitors to the 5760 VC see Single and Dual TV Monitor Configurations on page A 1 É To activate Dual Monitor mode 1 Press Menu The main Menu appears Select Video 2 In the Set Video dialog box select Dual Monitor 3 Press OK to apply the changes and close the Set Video dialog box Press OK again to confirm the Dual Monitor selection Select this option only if you have two T...

Page 70: ...sition and control the other party s camera To enable the remote party to control your camera see Far End Camera Control on page 5 7 É To select the current camera 2 Press the left or right arrow buttons to switch between the local video sources up to four 1 Press Cam The Local Camera Selection dialog box opens The currently selected camera is highlighted Select to enable the use of two monitors M...

Page 71: ...remote camera selection options 4 Press the left or right arrow buttons to switch between the remote video sources 5 Press OK to select the highlighted camera and the selected Local camera and close the dialog box 5760 VC main camera A video source connected to the VCR connector A Composite camera connected to the CAM1 connector An S Video camera connected to the CAM2 connector ...

Page 72: ...ra on a specific person or location then saving the position and recalling it when needed q Far end camera control É To manually position the camera q To pan the camera left and right press the left and right arrow keys To tilt it up and down press the up and down arrow keys É To preset a camera position 1 Manually position the camera É To restore the camera to a preset position To zoom in and out...

Page 73: ...enient for them FECC provides control over the pan tilt zoom positioning and the adjustment of brightness color contrast and hue É To enable the remote party to control your 5760 VC s camera 1 Press Menu The Main Menu opens Select Video 2 In the Set Video dialog box select Camera Control by Far End 3 Press OK to apply the change and close the dialog box Select Video Select to enable the remote par...

Page 74: ...l PIP mode is activated by default Video Display in PIP Mode É To switch between Local and Remote view É To turn the PIP view off É To move the PIP to a different location 1 Press Menu The Main Menu and SoftKey Guide opens 3 The Move PIP direction guide appears Press the arrow buttons until you are satisfied with the PIP position Press Display on the remote control Press PIP on the remote control ...

Page 75: ...u can mute the local outgoing video if you want to stop sending video temporarily The display that the remote party sees is frozen to the last viewed video frame Muting the video does not affect the video or audio from the remote party If you want to mute the audio also see Adjusting the Volume on page 5 13 É To mute the video É To unmute the video q Press Mute Video again Press Mute Video An anim...

Page 76: ...nues É To send a still image É To receive a still image q If a message asks if you want to view a still image sent by the remote party press OK to view it or Cancel to reject it unseen É To request a still image Sending and receiving still images is only available in videoconferences between parties that use at least one TV monitor If any of these parties has only a VGA monitor such as the MediaCo...

Page 77: ... covered with blocks low quantization control q The audio and video fall out of synchronization low quality lip synch q The video freezes and then doubles up frames inefficient buffering É To adjust videoconference quality for LAN calls 1 In the Set Network dialog box s H 323 tab select Enable Lip Synchronization Mechanism and deselect Automatic Buffering Control this enables adjustable Buffering ...

Page 78: ...liders only during a call 3 Press the red ADJUST SoftKey The first slider appears Quantization Press the left arrow key to clear up blocks in the video Press the right arrow key for better motion Lip Synch Press the left arrow key if sound comes before motion Press the right arrow key if motion comes before sound Buffering Press the left arrow key for a more realistic video Press the right arrow k...

Page 79: ... open or when the screen is clear The following volume controls are available Increase or decrease the volume of the incoming audio Mute the incoming audio Mute the outgoing audio É To adjust the volume of incoming audio É To mute the speaker É To mute the microphone 1 Press the right volume button to increase the volume or press the left volume button to decrease the volume Volume Level Press Mut...

Page 80: ...s Menu The Main Menu opens Select Audio 2 In the Set Audio dialog box select the appropriate Audio Input option 3 Press OK to apply the changes and close the dialog box or go on to the next procedure to select VCR mixing options TableTop To use the supplied tabletop microphone or other audio device connected to the 5760 VC s MIC connector Line Level To use the microphone or audio device such as VC...

Page 81: ...cal Party Remote Party VCR connected to Video Audio Out No Mix Hears the remote party s audio Hears the local party s audio Records audio from the remote party VCR Record Hears the remote party s audio Hears the local party s audio Records audio from the local and remote parties VCR Playback Tabletop mic connected to Video Audio In Hears the remote party s audio and the VCR playback audio Hears th...

Page 82: ...o Adjustments 5 16 Mitel Networks 5760 VC User s Guide 2 Press OK to apply the changes and close the dialog box or go on to the next procedure to select audio options for special room environments Select an audio mixing option ...

Page 83: ...onments 1 In the Set Audio dialog box select the audio control features you want 2 Press OK to apply the changes and close the dialog box Acoustic Echo Cancellation AEC Cancels the echo created when the microphone picks up audio from the speakers selected by default You should deselect AEC only if an external AEC device is in use Automatic Gain Control AGC Amplifies audio AGC improves audio for bi...

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Page 85: ... over IP solution 6 1 H 323 Recommendation Recommendation H 323 describes equipment that provides services for packet based multimedia communications Equipment H 323 equipment includes Conferencing endpoints Gateways Gatekeepers Multipoint Conference Units MCUs Services The main objective is for people to conference with each other no matter how far apart they are physically located or how differe...

Page 86: ...ing on switches along the way to make a permanent circuit between the caller and the party being called for the duration of the call ISDN bandwidth is fixed other calls are not allowed to use the same circuits until the call has ended Although ISDN networking offers a fixed bandwidth and therefore a Quality of Service unavailable to IP there are certain advantages to packet based networking q Pack...

Page 87: ...ems such as the Mitel Networks 5750 Desktop Video Appliance and an IP network segment The IP LAN Local Area Network may carry traffic of more conferencing systems such as non Mitel Networks systems group conferencing systems etc 5750 DV Professional 5750 DV Standard 5760 VC Desktop Conferencing System Mitel Networks non Mitel Networks 5750 DV Standard 5750 DV Professional ...

Page 88: ...pplication example a corporate LAN using Mitel Networks systems is connected through a router to a service provider which provides connectivity over IP to remote videoconferencing sites such as subsidiaries and employees homes and to the Internet Corporate Virtual Private Network VPN Teleworker at home Subsidiary Service Provider Corporate Headquarters Subsidiary ...

Page 89: ...CU dial its IP address as you would any endpoint or answering a call from the MCU For non Mitel Networks endpoints the MCU is the only available solution for fully interactive multiparty video meetings Mitel Networks offers an affordable software solution for multiparty conferences Interactive Multicast If your system does not support it and you want to add it contact your local Mitel Networks dis...

Page 90: ...re you can dial these numbers or names instead of IP addresses User Numbers and Names are static They do not change as long as a system remains registered with the same Gatekeeper IP addresses are usually dynamic they may change without notification Ask your system administrator for your User Number and Name Example Explanation IP Address 122 29 65 203 Dynamic address assigned by a network server ...

Page 91: ...Make sure that your conferencing contacts are registered either with your Gatekeeper or with one that neighbors it 6 5 Gateways A Gateway enables you to call any standard conferencing system whether it s an IP or an ISDN endpoint ISDN and IP endpoints cannot directly communicate with each other Therefore a Gateway is used to enable communication between H 323 IP and H 320 ISDN systems To call an I...

Page 92: ...ay around q Auto discovery Detects users that try to register Status Monitoring q Node monitoring Provides identification bandwidth and connection information q Registration login status Identifies the node attempting to register its type and status of the login attempt q Events log Records informational events such as system turn on login failure and node disconnection Bandwidth Management q Syst...

Page 93: ...e ability to select an entry in order to dial q Microsoft Exchange Regularly updated endpoint directories whose entries may be viewed only Reporting q Events Maintains a log of events of various severity levels for customized periods of time q Call accounting Creates a Call Detail Record CDR of each successful call therefore enabling monitoring and analysis of video traffic IP Telephony Services q...

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Page 95: ...in which the Chair and all Participants may be seen and heard during the duration of the meeting The 5760 VC IP can join an Interactive Multicast as a Participant Participant functions are available As a Participant you may receive the floor in which its video and audio is seen and heard respectively by the other Participants and the Chair for a period of time In addition you may send a text messa...

Page 96: ...n Interactive Multicast you will see and hear the same remote video and audio as everyone else in the meeting During the session you may request the floor and send messages to the Chair These actions are available through the Multicast SoftKey menu at the top of the screen Multicast Viewer Screen Enter the session s password The password must consist of digits 1 9 only Indicates whose video and au...

Page 97: ...ou take the Floor everyone in the meeting sees and hears you Returning the Floor When you finish speaking to the floor return the Floor to the Chair É To return the Floor 1 If necessary press Multipoint to display the Multicast SoftKey menu Participant Has Floor 2 Press the red REQ FLOOR SoftKey Wait for the Chair to grant you floor permission 2 Press the red RET FLOOR SoftKey Your video and audio...

Page 98: ...ter a message using the on screen keyboard É To send a message to the Chair 1 If necessary press Multipoint to display the Multicast SoftKey menu 2 Press the yellow SEND MESSAGE SoftKey The Multicast Viewer message box appears on the screen Press the blue Softkey to remove the entire message from the message box Press the yellow SoftKey to enter your message through the on screen keyboard After en...

Page 99: ...or Press the yellow KEYBOARD SoftKey The on screen keyboard appears Enter the message text see Entering Data on page 2 6 Press OK to place the message in the Multicast Viewer message box 4 Check that the message is written correctly If you want to write again press the blue CLEAR TEXT SoftKey to remove it Then repeat steps 2 and 3 5 Press OK again to send the message The Chair sees your message ...

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Page 101: ...both H 320 and H 323 MCUs q If you engage in a multipoint call over the LAN contact an MCU s IP address the MCU managing the videoconference is an H 323 MCU q If you engage in a multipoint call over ISDN lines contact an MCU s ISDN numbers the MCU managing the videoconference is an H 320 MCU Parties either call the MCU or they accept a call from the MCU Then the MCU engages in a separate call with...

Page 102: ... parties dial the IP address or ISDN number of the MCU or a set of ISDN numbers if you are calling to more than one BRI The MCU collects the calls and mixes them to create the multi party videoconference É To join a multi party videoconference q Dial the MCU s IP address or ISDN numbers either from the Phone Book or manually Before you attempt to call consult with the network administrator or the ...

Page 103: ...ticipant View overrides Continuous Presence and Voice Activated Switching q The Chair can force one party s video to be broadcast to all the participants A Chair Force overrides Continuous Presence Voice Activated Switching and Participant View Voice Activated Switching The participants see the video of the participant whose audio signal is strongest For example the non speaking participants see t...

Page 104: ... control over what they see Multi party videoconference management options are located on the MCU screen during the session É To open the MCU screen 1 Dial the H 320 MCU to connect to the conference MCU Dialog The availability of Chair Controls and Participant Options depends on the configuration of the MCU These features may not be available for every MCU 2 Press Multipoint to display the MCU scr...

Page 105: ... is managing the session this view remains until you press the AUTO SELECT SoftKey É To end a Select Video command É To manage the session 2 Press the red SELECT VIDEO SoftKey The participant that you selected appears in full screen view The audio that you hear does not change q Press the blue AUTO SELECT SoftKey The full screen view of the selected participant disappears replaced by the display s...

Page 106: ... various options are available when Participant View is activated É To broadcast a selected participant s video to all others 1 Press the up or down arrow buttons until the participant is highlighted A participant can Select Video of another party after you force a video but if you force a video again you override the participant s Select Video command 2 Press the red FORCE VIDEO SoftKey Everyone ...

Page 107: ...our own or Relinquish the role of Chair or É To return control of the session to the MCU Press the AUTO SELECT SoftKey The video is restored to either Continuous Presence or Voice Activated Switching according to the default capabilities of the MCU q Press the yellow CHAIRMAN RELINQUISH SoftKey The SoftKey Guide changes from Chair controls to Participant options ...

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Page 109: ... your 5760 VC is registered and managed by a 5700 VFA call exchange functions are available Login to the 5700 VFA Calling Other Registered Users Call Forward Call Pickup Call Transfer Inviting Additional Parties Simplified Gateway Dialing Connecting to an MCU Videoconference ...

Page 110: ...avigate to the H 323 tab and press the right arrow button to access H 323 properties 3 Select the 5700 VFA option 4 In the 5700 VFA Server IP box enter the IP address of the 5700 VF 5 Press OK twice A message states that 5760 VC will restart in a few seconds If the 5700 VFA is in Open mode it automatically permits the 5760 VC to register or log in provided that its alias is unique If the login att...

Page 111: ...other service that users receive is address translation 5700 VFA registered users can use the regular Gatekeeper H 323 Alias which you choose for yourself when you configure your 5760 VC The 5700 VF assigns every registered user a new User Number to ensure that every user has a unique number É To call another registered user Press the buttons on the Number Pad to enter the destination s address an...

Page 112: ... 5760 VC you can enable Call Forwarding by dialing a system function code The code may be either the factory default value or a value set by the administrator É To set Call Forwarding In the LAN Manual Dialer dial one of the following bold values are factory defaults For this feature Dial this number Forward on no answer 70 or other code number followed by other destination directory number Activa...

Page 113: ...calls intended for you to another specific user For example 72751will forward calls to user 751 After dialing a Call Rejected message appears However the request is accepted by the 5700 VFA if the directory number is valid To disable this feature Dial this number Forward if No Answer 70 or other code number Forward if Busy 71 or other code number Unconditional forwarding 72 or other code number Af...

Page 114: ...cific destination directory number Use to pick up a call that s intended for another specific user In a hypothetical scenario suppose the conference room was changed but the caller mistakenly calls the original one The party in the correct room can pick up that call by entering the specific pickup code and the original destination number For example 19751 will forward calls to user 751 For any rin...

Page 115: ...control The Call Control dialog box and SoftKey menu open 2 Enter the directory number of the party to whom you want to transfer the call 3 Press the red TRANS SoftKey 4 The call gets transferred to the party that you requested When that party accepts the call the 5760 VC is disconnected from the videoconference The call continues between the original remote party and the newly joined party The Ca...

Page 116: ...g box and SoftKey menu open 2 Enter the directory number of the party that you want to invite 3 Press the green INVITE SoftKey After several seconds the additional party is added to the session which is now a multipoint conference with MCU management The parties video is displayed in Continuous Presence or Voice Activated Switching see Managing the MCU Videoconference on page 8 3 in accordance wit...

Page 117: ...aler dial service access number 1st ISDN number 2 Set the required Bandwidth or use the default bandwidth Dialing a LAN to ISDN Call Through a Gateway Connecting to an MCU Videoconference If 5760 VC is logged into an 5700 VFA you may join multipoint videoconferences that are managed by an MCU that has registered and is logged in to the 5700 VFA You only have to dial the directory number assigned b...

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Page 119: ...complexities To share data and applications the following conditions must be met An open ISDN point to point videoconference A personal computer and VGA monitor or laptop computer is connected to the Data port of each user in the videoconference Windows NetMeeting 3 01 runs on the computer The data sharing functions appear on the computer monitors Available data sharing functions include Transfer ...

Page 120: ...aring Connect a serial DTE cable CAB42003 between the Data port of the 5760 VC and the COM1 or other port of the computer É To check the port configuration for data sharing 1 Run the 5700 VFA Data Utility on the computer 2 In the Configuration menu point to Ports This opens a submenu listing COM ports The default selection is COM1 If you connected the serial cable to a port other than COM1 select ...

Page 121: ...computers É To open a data connection 1 In the 5760 VC Data Utility click Call The data connection is opened between the two parties The station names of both computers appear in the NetMeeting window NetMeeting s data sharing features are now available File transfer Application sharing Whiteboard Chat For instructions about using these data sharing features see NetMeeting s online help Check if t...

Page 122: ...Networks 5760 VC User s Guide É To close the data connection In the 5760 VC Data Utility click Hang Up when offline this is the Call button Click to open a data connection When online this button switches to Hang Up Click Hang Up to close the connection ...

Page 123: ...d the remote PC must be able to run the web server screens 5760 VC User Instructions Remote PC User Instructions 1 Press Menu The Menu opens 2 Select Options The Options dialog opens 3 Select Remote Access Options Dialog 4 Press OK to apply the change and close the dialog 1 Open Microsoft Internet Explorer 5 0 or higher 2 In the Tools menu click Internet Options The Internet Options dialog box ope...

Page 124: ...ystem item in the application and select the appropriate option If the remote PC is not running an 5700 VFA open Internet Explorer 5 0 In the Address box of the browser enter the IP address of the 5760 VC to check the 5760 VC s address open the Network LAN dialog box of the 5760 VC See LAN Connection and Registration on page 4 4 2 If this is the first time web based management features were opened...

Page 125: ... this checkbox these warnings will not appear again The web based management entry page appears 3 Click Yes to close each request message The main page of the management program opens directly connecting you to the 5760 VC system Within 1 minute the first screen loads onto the page and then the main menu appears on the left If the system is currently in a call it may take longer for the screens to...

Page 126: ...ain Page of Web Based Management Any changes that you make to the configuration of the 5760 VC system take effect after the system is restarted The user does not receive notification from the system that a change has been made See page 11 5 See page 11 6 See page 11 7 See page 11 9 ...

Page 127: ... Switch type ISDN numbers and SPID numbers if active for this switch Changes take effect on the 5760 VC after it is restarted É To view or modify network configuration of the 5760 VC q On the left side of the screen click Configuration and then click an option LAN H 323 or ISDN LAN Configuration see page 4 4 H 323 Configuration see page 4 5 ISDN Numbers see page 4 13 Switch Selection see page 4 12...

Page 128: ...es as an emergency backup and as a base list to share with other systems Phone Book Transfer Dialog Box É To backup a 5760 VC Phone Book 1 Prepare an empty write enabled diskette or a folder on an accessible drive as a storage location for the Phone Book 2 On the left side of the screen click Phone Book 3 Click TARGET and browse to the prepared diskette or folder Enter a filename the extension bin...

Page 129: ...web page and save it on the remote PC as a bitmap BMP file For example the user may receive various still images during a videoconference that he or she would like to review later You can save each still image as it comes in When you open the Display Image page the still image most recently received by the 5760 VC is downloaded to your browser CAUTION The SAVE to 5760 VC command deletes all inform...

Page 130: ...er s Guide If 5760 VC did not receive a still image at any time before you opened the Display Image page the web server continuously searches for one If an image is not displayed after 1 minute choose another management feature or exit from the browser Display Image Page ...

Page 131: ...he status of the 5760 VC s connection s over the LAN IP or ISDN may be viewed Each Status dialog box displays the same properties as the corresponding dialog boxes of the 5760 VC unit ISDN Status dialog box shows line connection status when the system is not in a call ISDN Line and Conversation Status are available when the system is in an ISDN call When the system is in a LAN IP call the LAN Stat...

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Page 133: ...ght or failure 12 1 System Diagnostics To begin searching for the source of a problem check the Diagnostics dialog It describes any network and server problems that may exist É To open the Diagnostics Dialog If there is a problem described in the Diagnostics dialog consult with the system administrator to find a solution System or Equipment Issues concerning the 5760 VC unit or connected accessori...

Page 134: ...s Guide Select DIAG to view a diagnostic report Select ERASE PBK to delete the Phone Book Use this if the Phone Book is not usuable and then recreate it or load a previously backed up Phone Book Select SET DFLT to restore the factory set defaults for the system ...

Page 135: ... for the system by pressing the blue SET DFLT SoftKey A confirmation message appears Click OK if you are sure you want to cancel all changes made to the 5760 VC options and settings and restore the original defaults The 5760 VC restarts If you have a problem with the Phone Book you can erase it completely by pressing the green ERASE PBK SoftKey A confirmation message appears Click OK if you are su...

Page 136: ... Dual Monitor 2 Verify that the batteries are inserted properly in the remote control No Audio Solution While in a call you can t hear the remote party and or they can t hear you 1 Verify that the volume on the local TV set is set to an audible level 2 Press Volume and make sure that the volume level of the 5760 VC is audible 3 Verify that the microphones and TV monitors on both the local and remo...

Page 137: ...d is registered with the LAN segment 2 Verify that the remote party is registered with the same or a neighboring Gatekeeper A call whose destination is outside the connected LAN fails to pass through your organization s firewall 1 Verify that the firewall s H 323 configuration is enabled 2 In the firewall open ports 1400 2000 Cannot Take Gatekeeper Calls Solution You can receive IP calls but you c...

Page 138: ...nsuccesful go to Step 5 2 Select Restricted in the New Entry dialog or the Manual Dial dialog Call this site again If unsuccessful go to the next step 3 If the remote system is a Mitel Networks system then call without Bonding If this is unsuccessful call using Instant All 4 If the remote system is not a Mitel Networks system verify that they can receive a call using the H 320 standard 5 Run a loo...

Page 139: ... page 12 1 Disconnected Status Solution You know that the lines are connected but the Status dialog displays Disconnected 1 If you are using network termination equipment verify that it is turned on 2 Verify that you chose the correct Switch type in the Set Network dialog Cannot Open Data Connection Solution Attempts to open the data connection with the other party are unsuccessful 1 Verify that t...

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Page 141: ...r 1 Connect the S Video CAB72008 or the Composite cable CAB72009 depending on your TV monitor If your monitor offers both types of connections use the S Video type for higher quality 2 Connect the red and white audio cables that are joined in the same harness as the video cable É To connect dual TV monitors 1 Connect the Composite cable CAB72008 between the Main Unit and the TV monitor that will s...

Page 142: ... VC A 2 Mitel Networks 5760 VC User s Guide Basic Mitel Networks 5760 VC User sConnections CAB72009 or CAB72008 These two pages show the connections between the 5760 VC and basic accessories Monitor Microphone LAN ISDN Power outlet ...

Page 143: ...Appendix A Setting Up The 5760 VC Mitel Networks 5760 VC User s Guide A 3 CAB42001 ISDN CABLES CAB42001 1 2 or 3 to outlet ...

Page 144: ...e 5760 VC A 4 Mitel Networks 5760 VC User s Guide Optional Mitel Networks 5760 VC User sConnections The illustration below shows the optional connections supported by the 5760 VC CAB90051 CAB72010 VCR Cables 2nd Camera Cables ...

Page 145: ...a VCR to the Main Unit 1 Obtain the cables supplied with the VCR 2 Connect the top three cables for Playback 3 Connect the bottom three cables for Record É To connect an optional camera q Connect the appropriate cable either CAB72010 or CAB90051 according to the capabilities of the camera ...

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Page 147: ...sh However you may easily switch the interface language to É To change the interface s language 1 Press Menu The main Menu opens Select Options 2 Navigate to the Lang tab 3 Select the language you want and then click OK The 5760 VC application s interface then appears in the language you chose Français Español Spain or Mexico Deutsch Português Portugal or Brazil Italiano Select Options Navigate to...

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Page 149: ...fic may interfere with the procedure and cause upgrade failures Make sure that the possibility of electrical failure is at a minimum Make sure that the computer from which the upgrade will run referred to throughout this document as the remote PC fills the following requirements Windows 95 98 2000 ME or NT If it uses Windows NT Service Packet 5 0 is necessary as well Microsoft Internet Explorer 5 ...

Page 150: ...stributor browse and open the upgrade exe file The upgrade program starts 5760 VC Upgrade Program Window on the Remote PC 2 To see the IP address of the Mitel Networks 5760 VC unit press Status and open the LAN tab 2 In the IP Address box in the 5760 VC Upgrade program window enter the IP address of the 5760 VC 3 Click Upgrade 4 Browse the location folder you received and double click the zip file...

Page 151: ...nstructions The 5760 VC monitor displays a progress bar after the upgrade begins The upgrade process begins The bar at the bottom of the window shows the actual progress of the upgrade CAUTION The entire procedure takes about 30 minutes During the upgrade the remote PC will not respond to other programs Do not restart 5760 VC until the upgrade process is complete ...

Page 152: ...d configuration parameters and Phone Book to the new version and starts the Post Upgrade procedures 1 When the process is complete a message appears saying that the upgrade is complete Click OK Restart the Mitel Networks 5760 VC unit or tell the Mitel Networks 5760 VC user to restart it 2 Wait for confirmation from the Mitel Networks 5760 VC user that upgrade was successful that Mitel Networks 576...

Page 153: ...760 VC then restarts itself and runs through the usual opening process Wait until the Guide Screen see 5760 VC Screens on page 2 3 appears After the Guide Screen appears 5760 VC is ready for use C 4 Installer Mode If for some reason the upgrade was not successfully completed 5760 VC enters Installer Mode after it restarts This mode allows you to rerun the upgrade process until it is successfully c...

Page 154: ...local reseller for details on purchasing a software key É To change Models with the software key 1 Contact your local Mitel Networks reseller with a request to purchase the software key for a Model upgrade After Mitel Networks processes your order you will receive the new software key 2 Turn on Mitel Networks 5760 VC and press Menu The Menu opens 5760 VC Menu 3 Select Version The Version dialog bo...

Page 155: ... to 3 6 adding Speed Dial entry 3 4 3 5 3 6 3 11 ad hoc videoconference 9 8 ADJUST SoftKey 5 12 adjusting audio 5 13 to 5 17 camera 5 1 to 5 2 video 5 1 to 5 12 video quality 5 11 volume 5 13 AEC Acoustic Echo Cancellation 5 17 AGC Automatic Gain Control 5 17 ANS Automatic Noise Suppression 5 17 answering call 3 1 Auto Answer 3 2 any ringing station pickup 9 6 application sharing see data sharing ...

Page 156: ...o A 5 basic connections A 2 optional connections A 4 second camera 12 4 A 5 Continuous Presence 6 5 8 3 9 8 contrast 5 1 COPY SoftKey 2 10 3 5 3 6 4 13 creating Phone Book entry 3 3 to 3 6 creating Speed Dial entry 3 4 3 5 3 6 3 11 customizing display 5 8 to 5 9 D data connection 10 3 10 4 12 7 hang up 10 4 DATA port 10 1 10 2 12 7 data sharing 1 3 10 1 to 10 4 Chat 10 3 connecting 10 3 10 4 12 7 ...

Page 157: ...7 default 3 13 4 4 LAN to ISDN call 3 14 6 7 9 9 Guide Screen 2 1 2 3 12 4 12 5 12 6 C 4 H H 261 1 2 H 263 1 2 H 320 ITU Recommendation 1 1 1 2 MCU 8 4 to 8 7 H 323 ITU Recommendation 1 1 1 2 6 1 network properties 4 5 to 4 11 5 11 9 2 9 3 11 5 12 5 Video over IP 6 1 to 6 9 H 323 Alias 3 8 6 6 Hang up 3 15 hue 5 1 I importing Phone Book 11 7 C 4 Installer Mode C 5 installing Version 2 0 C 1 to C 6...

Page 158: ...n network properties 4 3 12 5 logging in to 5700 VF 9 2 loopback test 12 6 LWR CASE SoftKey 2 6 M Manual Dialer 2 7 to 2 10 LAN 2 8 3 14 9 9 MCU Multipoint Control Unit 1 2 6 5 8 1 8 2 9 9 joining conference 8 2 9 9 MCU screen 8 4 8 6 menus closing 2 5 navigating 2 4 selecting an item 2 5 MIC connector 5 14 microphone 1 6 12 4 mute 2 7 5 13 selecting 5 14 Microsoft NetMeeting See NetMeeting Micros...

Page 159: ... 1 2 4 9 packet based network 6 1 6 2 Pan Tilt Zoom See PTZ camera Participant 7 1 to 7 5 requesting Floor 7 2 7 3 returning Floor 7 3 sending message to Chair 7 4 password interactive multicast 7 1 7 2 QoS 4 9 4 10 Phone Book 3 4 backing up 11 6 creating entry 3 3 to 3 6 deleting entry 3 7 editing entry 3 7 3 12 entry 3 4 importing 11 7 C 4 replacing 11 7 C 4 saving 11 6 starting videoconference ...

Page 160: ...E SoftKey 7 4 sending message to Chair 7 4 sending still images 5 10 12 5 Service Profile Identifier See SPID SET DFLT SoftKey 12 3 setting Bandwidth 2 8 Bonding call 2 10 3 5 3 14 9 9 ISDN Phone Book entry 3 6 LAN Phone Book entry 3 4 manual dialing 2 10 setting up 5760 VC A 1 to A 5 shutting down 5760 VC 2 11 Single Monitor 5 10 A 1 SoftKey ADJUST 5 12 AUTO SELECT 8 5 8 7 CHAIRMAN RELINQUISH 8 7...

Page 161: ...NS SoftKey 9 7 transferring calls 9 7 transferring files 10 3 troubleshooting 12 1 to 12 7 TV monitor 1 iv 1 3 1 6 5 3 11 7 12 4 A 1 U upgrading to Version 2 0 C 1 to C 6 User Name 6 6 12 5 User Number dialing 2 8 3 8 in gatekeeper 6 6 12 5 in Network configuration 4 6 registering in 5700 VF 9 3 V VCR as audio source 5 15 A 4 A 5 as video source 12 4 A 4 A 5 Audio Mix 5 15 Playback 5 15 Recording ...

Page 162: ...arting through Manual Dialer 2 7 to 2 10 videoconferencing multi party 6 5 8 1 to 8 7 9 8 over LAN 6 3 View Active Keys 2 4 viewing Participant multi party videoconferencing 8 3 8 5 8 6 Voice Activated Switching 6 5 8 3 9 8 voltage 1 iv volume adjusting 5 13 W web based remote management 1 3 11 1 C 1 Whiteboard 10 3 WINS server 4 3 4 4 Z zone 6 6 ...

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