Chapter 9 Telephony Exchange Functions
9-6
Mitel Networks 5760 VC User’s Guide
Call Pickup
If Call Pickup is activated for the 5700 VFA, you may answer videoconferencing
calls intended for other users. To do this, the 5760 VC must be given Pickup
Permission specifically for the other users by the administrator in the 5700 VFA
Administrator application.
In 5760 VC, you must enter a function code in order to pick up calls for other users.
This code may either be the default or defined by the administrator.
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To pick up a call
❑
In the LAN Manual Dialer, dial one of the following (bold values are
factory defaults)
For this feature
Dial this number
For a specific
user
*19 (or other code number) followed by [specific
destination directory number]
Use to pick up a call that’s intended for another specific
user.
In a hypothetical scenario, suppose the conference room
was changed but the caller mistakenly calls the original
one. The party in the correct room can pick up that call
by entering the specific-pickup code and the original
destination number.
For example, *19751 will forward calls to user 751.
For any ringing
station
*17 (or other code number).
Use to pick up a call that’s intended for the longest-
ringing user for which you have pickup permission.
In a hypothetical scenario, suppose the conference room
was changed but the caller mistakenly calls the original
one. The party in the correct room can pick up that call
by entering the any-ringing-call pickup code.
After dialing, a “Call Rejected” message may appear. Click Cancel.
The Incoming Call notification then appears on the screen and you can
accept the call.
