Miscea "Classic", Instruction Manual

Page: 36 / 84

36
10. Service
SOAP/DISINFECTANT/LOTION RELATED PROBLEMS
Symptoms Experienced
Possible Problem or Cause Solution
• The soap/disinfectant/lotion
won’t dispense.
• The soap/disinfectant/lotion
dispenses with sputters.
• The soap/disinfectant/lotion
sometimes dispenses and
others not.
The system is not plugged into a
working power point.
The cables and tubing may have
not been connected correctly.
The soap/disinfectant/lotion pouch-
es may have not been secured
correctly.
The soap and disinfectant sectors
have not been primed, or the liquid
hoses contain air.
The liquid outlet is clogged
Check the system is plugged into a
working power point and switched
on.
Check all cable and tubing con-
nections for loose connections or
incorrect connections. Please refer
to the relevant pages of the manual
for correct installation procedures.
Check soap/disinfectant/lotion
pouches are secured correctly.
Please refer to user manual.
Prime/bleed the soap/disinfectant/
lotion. Please refer to the relevant
pages of user manual.
Switch off the system and clean the
liquid outlet with a damp cloth.
If the problem persists, please
contact miscea GmbH for further
technical assistance.
Possible issue with pump compo-
nents in soap-box.
Soap/Disinfectant/Lotion tubes are
blocked/damaged.
Disconnect the miscea system
from the power point. After 10 sec-
onds, reconnect the miscea system
to the power point. This should
reset the system and resolve any
minor system glitches.
If the problem persists, please
contact miscea GmbH for further
technical assistance.
• Only a small amount of
soap / disinfectant / lotion is
dispensed.
• Too much soap / disinfectant
/ lotion is dispensed.
The pre-selected amount of dis-
pensed liquid is to high/low.
You can adjust the amount of
dispensed liquid with the remote
control.
Contact miscea GmbH for further
technical assistance.