Warranty & Warning Information
10
Limited Warranty
Mircom
Technologies Ltd. together with its subsidiaries and affiliates (collectively, the “Mircom Group of
Companies”) warrants the original purchaser that for a period of three years from the date of shipment, the product
shall be free of defects in materials and workmanship under normal use. During the warranty period, Mircom shall,
at its option, repair or replace any defective product upon return of the product to its factory, at no charge for labor
and materials. Any replacement and/or repaired parts are warranted for the remainder of the original warranty or
ninety (90) days, whichever is longer. The original owner must promptly notify Mircom in writing that there is defect
in material or workmanship, such written notice to be received in all events prior to expiration of the warranty period.
International Warranty
The warranty for international customers is the same as for any customer within Canada and the United States, with
the exception that Mircom Technologies Ltd. shall not be responsible for any customs fees, taxes, or VAT that may
be due.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover:
•damage incurred in shipping or handling;
•damage caused by disaster such as fire, flood, wind, earthquake or lightning;
•damage due to causes beyond the control of Mircom Technologies Ltd. such as excessive voltage, mechanical
shock or
•water damage;
•damage caused by unauthorized attachment, alterations, modifications or foreign objects;
•damage caused by peripherals (unless such peripherals were supplied by Mircom Technologies Ltd.);
•defects caused by failure to provide a suitable installation environment for the products;
•damage caused by use of the products for purposes other than those for which it was designed;
•damage from improper maintenance;
•damage arising out of any other abuse, mishandling or improper application of the products.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of purchase. All authorized
distributors and dealers have a warranty program. Anyone returning goods to Mircom Technologies Ltd. must first
obtain an authorization number. Mircom Technologies Ltd. will not accept any shipment whatsoever for which prior
authorization has not been obtained. NOTE: Unless specific pre-authorization in writing is obtained from Mircom
management, no credits will be issued for custom fabricated products or parts or for complete fire alarm system.
Mircom will at its sole option, repair or replace parts under warranty. Advance replacements for such items must be
purchased.
Note: Mircom Technologies Ltd.’s liability for failure to repair the product under this warranty after a reasonable
number of attempts will be limited to a replacement of the product, as the exclusive remedy for breach of warranty.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or
implied (including all implied warranties of merchantability or fitness for a particular purpose) And of all other
obligations or liabilities on the part of Mircom Technologies Ltd. neither assumes nor authorizes any other person
purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability
concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario, Canada.
Summary of Contents for QMP-5100B Series
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