Spirolab
Rev.1.8
Page 57 of 60
5.
TROUBLE SHOOTING AND SOLUTIONS
PROBLEM MESSAGE
POSSIBLE CAUSE
SOLUTION
spirolab
doesn't turn
on
\
Battery pack may be
flat
Charge the device using the
charger unit
\
The device may have
lost internal software
Connect the device to a PC
via USB and up-date the
software; for further
information, consult the
online winspiroPRO User
Manual
Message
during switch
on
Too many
attempts for
today
The user has exceeded
the maximum number
of attempts to insert
the pin
Wait for the next day. The
number of attempts will be
resetted.
Message
when the
privacy info
is enabled
To comply with
privacy policy
please update
all connected
devices
The privacy info is
enabled
The message advises the
user to update the software
winspiroPRO installed on
the PC to comply with
privacy policy
Problems
turning the
device on
Ram error
data recovery
Please wait
The data in the device
memory has been
damaged
If the data has been
correctly restored, the last
standard turning on process
will be repeated; if not,
contact an authorised
assistance centre or the
manufacturer.
The device
turns itself off
then reboots
while being
used.
\
There is an internal
error
Check ww.spirometry.com
to see if an up-dated
version of the software is
available; if this is the case,
download the software then
up-date the device with the
latest software
winspiroPRO version. For
further information, consult
the online winspiroPRO
User Manual.
On
completion of
spirometry
tests, the
readings are
not credible
\
The turbine may be
dirty
Clean the turbine as
described in section 4.1; if
necessary, replace the
turbine with a new one
\
The test was
performed in the
wrong manner
Repeat the test following
the instructions shown on
the screen
