Minuteman 90001214 User Manual Download Page 13

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Error Code: E01. UPS is shut-
down.

Symptom / Error Code

Cause / What To Do

Press the On/Off/Test button and release during the first beep.

UPS will not turn on.

Reset the input circuit breaker. If the input circuit breaker trips after
UPS restarts, reduce the load on the UPS.

UPS operates in battery mode
only, even though there is AC
present.

The AC normal icon is illumi-
nated, but there is no output.

Disconnect the computer cable from the UPS, press the On button.
If UPS works normally, the software has control of the UPS.

Charge the batteries overnight and then retest. If the runtime is still
less than expected, the batteries may need to be replaced.

UPS does not provide
expected runtime.

The UPS has an internal problem. Call for service.

Fault icon is illuminated and a
constant alarm.

Error Code: E02. Overload
icon is illuminated and a con-
stant alarm.

Check the specifications and remove part of the load. If the UPS
shuts down because of an Overload, the UPS must perform an
Inverter function or a Self Test to clear the Overload Alarm.

The UPS has detected a short-circuit on its output. Check the at-
tached load.

Error Code: E03. UPS is shut-
down.

The internal or ambinet temperature has exceeded the temperature
ratings. Check the specifications.

Error Code: E04. Input Over
Current Protection Warning.

Check the specifications and remove part of the load.

Error Code: E11: Inverter/Out-
put failure shutdown.

The UPS has an internal fault. Call for service.

Error Code: E12. DC BUS
OVP Shutdown.

The UPS has an internal fault. Call for service.

Error Code: E13. Fan Fail
Warning.

The fan has either failed or has stopped due to exessive dirt. If the
fan has failed, call for service. If the fan is dirty, use a can of "Canned
Air" to clean the fan.

Error Code: E14. Charger Fail-
ure Warning.

The charger has failed, call for service.

Error Code: E15. The battery
needs to be replaced.

Charge the batteries overnight and then retest. If the runtime is still
less than expected replace the batteries and/or call for service.

Error Code: E17. Low
Battery Warning.

The UPS's battery reserve is low. This condition will continue until
AC returns or the UPS shuts down from battery exhaustion.

Error Code: E18. Low
Battery Capacity.

Error Code: E05. Input voltage
or frequency is out of range.

The input voltage or frequency is out of range when the UPS is in
the Bypass mode. Check the input source.

Error Code: E06. Ambient
Over Temperature Protection.

The internal temperature of the UPS has exceeded the safe oper-
ating range for the UPS. Check the specifications.

The UPS's battery capacity is low. Charge the batteries overnight.

Chapter 6: Troubleshooting

Error Code: E07. Ambient
Under Temperature Protec-
tion.

The internal temperature of the UPS has exceeded the safe oper-
ating range for the UPS. Check the specifications.

Error Code: E08. Manual By-
pass is on.

The external Maintenance Bypass Switch (MTBS) is in the on
position. Check the MTBS.

Error Code: E19. Bad
Battery.

This could be a disconnected battery, a weak battery or a bad bat-
tery. Check the battery connections. Charge the batteries over-
night and if the error code is still there replace the batteries and/or
call for service.

Error Code: E20. DC BUS
(high/low) failure.

Symptom / Error Code

Cause / What To Do

Error Code: E21. Bypass SCR
Shorted Failure.

The UPS has an internal fault. Call for service.

Error Code: E22. Bypass SCR
Opened Failure.

The UPS has an internal fault. Call for service.

Error Code: E23. Input SCR
Failure.

The UPS has an internal fault. Call for service.

Error Code: E28: Input Fuse
Failure.

The UPS has an internal fault. Call for service.

Error Code: E29. Output Fuse
Failure.