M I N T R O N I X C O M P U T E R S O L U T I O N S
124 Old Mill Road, Suite H
Greenville, SC 29607
855-672-6464
Page 22
Version 1-2018
31.0 Troubleshooting
If your system does not operate correctly at first, re-read the instructions regarding
the procedure being performed. If problems occur with third party software, consult
the accompanying documentation. Please check this section for possible solutions. If
the problem still cannot be resolved, contact your authorized dealer.
31.1 Initial Inspection
Oftentimes the simplest things can cause the most confusing errors. Always check the
following:
1. The power cord is securely connected to both the AC outlet and your Panel
Touch.
2. The Panel Touch is turned on.
31.2 Peripherals Configuration Problems
If one or more of your peripherals is not working correctly, it often can be the result of
an improper configuration either with the device driver or the BIOS. To check device
drivers, enter Windows and check the Control Panel for possible conflicts. Default IRQ
settings are included in appendices. Enter the BIOS program to verify the
configuration settings.
