MINOLTA-QMS MAGICOLOR 6110, Installation Manual

Page: 38 / 52

Troubleshooting 38
You can’t
print a sta-
tus page. Is the printer off line
before you try to enter the
Administration/Special
Pages/Print Status menu? Turn the printer off line before print-
ing a status page.
The tray does not have
media. Check that the media trays are
loaded with media, in place and
secure.
The printer’s covers aren’t
closed securely. Make sure the front and top covers
are closed securely. Close all cov-
ers gently to avoid jarring the
printer. Make sure the waste toner
bottle is installed correctly.
There is a media jam. Check for a media jam.
The printer is
printing
codes or not
printing at all
when in ESP
mode. The printer emulation is
not correct. Reconfigure the port to the specific
printer emulation of the file you are
trying to print.
Your ESP timeout is too
short. If a PostScript file prints PostScript
statements while the printer is in
ESP mode, increase the ESP
timeout.
Top cover
does not
close. The fuser oil bottle release
levers are not set in the
correct position. Open the top cover and turn the
fuser oil bottle release levers (two
locations) to the locked position,
then close the cover gently to avoid
jarring the printer.
Front cover
does not
close. The waste toner bottle is
misinstalled. Remove the waste toner bottle,
then install it correctly.
Toner cartridges are
misinstalled. Reinstall the toner cartridges. While
the cartridges may appear not to be
fully inserted, gently closing the
front cover will guide them to their
proper operating position.
Waste toner
bottle can-
not be
installed. The waste toner bottle
isn’t oriented correctly. Make sure the bottle is correct
side up.
Symptom Cause Solution