Mindray BeneVision N19, Service Manual

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IV BeneVision N22/BeneVision N19 Patient Monitor Service Manual
Exemptions
Mindray's obligation or liability under this warranty does not include any transportation or other charges or liability for
direct, indirect or consequential damages or delay resulting from the improper use or application of the product or the
use of parts or accessories not approved by Mindray or repairs by people other than Mindray authorized personnel.
This warranty does not extend to:
 Malfunction or damage caused by improper use or man-made failure.

Malfunction or damage caused by unstable or out-of-range power input.
 Malfunction or damage caused by force majeure events, such as (i) flood, fire and earthquake or other similar
elements of nature or acts of God; (ii) riots, war, civil disorders, rebellions, or revolutions in any country; or (iii) any
other cause beyond the reasonable control of Mindray.

Malfunction or damage caused by improper operation or repair by unqualified or unauthorized service people.
 Malfunction of the instrument or part whose serial number is not legible.
 Others not caused by instrument or part itself.
Return Policy
In the event that it becomes necessary to return a unit to Mindray, follow the instructions below.
1. Obtain a return authorization.
Contact the Mindray Service Department and obtain a Mindray Customer Service Authorization Number. The
Mindray Customer Service Authorization Number must appear on the outside of the shipping container. Return
shipments will not be accepted if the Mindray Customer Service Authorization Number is not clearly visible. Please
provide the model number, serial number, and a brief description of the reason for return.
2. Freight policy
The customer is responsible for freight charges when this product is shipped to Mindray for service (including any
relevant customs fees or other freight related charges).
3. Return address
Please send the part(s) or equipment to the address offered by Customer Service Department.