13
Troubleshooting
When media heaves up at feeding
We call the status of heaving media at feeding “cockling”.
When media cockling occurs, check the following items:
If the wrinkles on the platen
If the ink landing position is shifted in the Y direction
When using non-recommended medias
Note/ checking items
Measures
Checking media set status
(1)
Check that the media is set straight and reset it.
Media feeding
(1)
For roll media, feed the media by about tens of centimeters to one
meter.
(2)
For leaf media, press [
][
] and perform feed/ back feed.
Heighten the head
(1)
Please raise the height of the head, correct the dot position then print.
Note/ checking items
Measures
Check the media tension
(1)
Please apply higher tension to the media. Low tension may cause
wrinkles.
Note/ checking items
Measures
Check the media tension
(1)
Please lower the tension applied to the media. The media applied high
tension are not fed smoothly and it will cause the shift of the ink landing
position.
Note/ checking items
Measures
Understand the characteristics of the media
(1)
Reduce the tension applied to the media. The media applied high tension
are not fed smoothly and it will cause the shift of the ink landing position.
