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Frequently Asked Questions

75

Opening the door in the event
of a blocked drain outlet and/
or power outage

Turn off the washing machine.

Open the drain pump flap.

Blocked drain outlet

If the drain outlet is blocked, a larger
quantity of water can remain in the
washing machine.

Risk of scalding due to hot suds.

Escaping suds will be hot if laundry
has been washed at high
temperatures.
Carefully allow all suds to drain off.

Draining the washing machine

Remove the drain filters, though not
completely.

Place a suitable container under the
flap, e.g., a bowl or dish.

Slowly unscrew the drain filters to let
the water out.

Tighten the drain filters back up again
if you need to interrupt the flow of
water.

Once the flow of water stops:

Remove the drain filters completely.

Summary of Contents for WXI 860 WCS

Page 1: ...Operating and Installation Instructions Washer To prevent accidents and appliance damage read these instructions before installation or use en US M Nr 11 622 880 ...

Page 2: ...rogram 21 Environmentally friendly washing 22 Energy and water consumption 22 Detergent consumption 22 Feedback 23 1 Prepare the laundry 24 2 Selecting a program 25 3 Loading the washing machine 27 4 Selecting program settings 28 Selecting a temperature spin speed 28 Selecting an extra option 28 Degree of soiling 28 Delay start SmartStart 29 5 Adding detergent 31 TwinDos 31 How UltraPhase 1 and Ul...

Page 3: ...cted using the Options sensor button 50 Pre wash 50 Extra Gentle 50 Eco 50 ExtraRinse 50 Soak 51 AllergyWash 51 Wash program overview extra options 52 Program sequence 54 Changing the program sequence 57 Changing a program safety lock 57 Interrupting a program 57 Canceling a program 57 Detergent 58 Detergents recommended by Miele 58 General detergent recommendations 59 Cleaning and care 60 Cleanin...

Page 4: ...Appliance warranty and product registration 77 Installation 79 Front view 79 Rear view 80 Installation surface 81 Transporting the washing machine to its installation site 81 Removing the shipping struts 82 Installing the shipping struts 84 Leveling the machine 85 Unscrewing and adjusting the feet 85 Installing under a countertop 86 Washer dryer stack 86 Additional installation requirements 87 Ins...

Page 5: ...7 Consumption 97 Code 98 Unit 98 Brightness 99 Display switch off 99 Program info 99 Memory 100 Soak duration 100 Gentle action 100 Temp reduction 100 Maximum rinse level 101 Suds cooling 101 Low water pressure 101 Anti Crease 101 Miele home 102 Remote control 103 SmartGrid 103 RemoteUpdate 104 Bleach 105 Detergents and care products 106 Detergent 106 Special purpose detergents 107 Fabric care 108...

Page 6: ...or the proper functioning and safe use of the equipment Handling these materials improperly by disposing of them in your household waste can be harmful to your health and the environment Therefore please do not dispose of your old appliance with regular household waste and follow local regulations on proper disposal Consult with local authorities dealers or Miele in order to dispose of and recycle...

Page 7: ...outlet that is properly installed and grounded in accordance with all local codes and ordinances WARNING Improper connection of the equipment grounding conductor may result in a risk of electric shock Check with a qualified electrician if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance if it will not fit the outlet have a proper ...

Page 8: ...he Miele Service Dept with specific requirements Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in these operating instructions If the power cord is damaged it must only be replaced by a Miele Service technician with a genuine Miele power cord Under certain conditions hydrogen gas may be produced in a hot water system that has not been u...

Page 9: ...ons may be dangerous Do not wash articles that have been previously cleaned washed soaked or spotted with gasoline dry cleaning solvents or other flammable substances These articles give off vapors that could ignite or explode Do not add these items to the wash load Do not add gasoline dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapo...

Page 10: ...ashing machine Should detergent enter the eyes rinse out immediately with plenty of lukewarm water If accidentally ingested seek medical advice immediately People who have sustained damage to the skin or who have sensitive skin should avoid contact with the detergent Be careful when opening the door following use of the steam function There is a danger of burning due to escaping steam and the high...

Page 11: ... received including interference that may cause undesired operation FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 8 20 cm between the radiator and your body Industry Canada Statement This digital apparatus does not exceed the Class B limits f...

Page 12: ...grams with extra options If a wash program has been selected the sensor buttons for the possible extras light up dimly d Display The following values are displayed and or selected on the display 1 The temperature spin speed and time left for the selected wash program 2 The individual values of the selection lists for extras and settings e OK sensor button The OK sensor button is used for confirmin...

Page 13: ...hing the Start Add laundry sensor button starts the selected program The sensor button lights up constantly Once the program has been started the Start Add laundry sensor button allows you to add laundry j Sensor button Activate detergent dispensing with a capsule by using the sensor buttons k TwinDos sensor button with the additional Whites and Colors sensor buttons The TwinDos sensor button is u...

Page 14: ...ouched The OK sensor button is used to activate the option in the display Identifying the selected option Cap OK An activated option in a list will have a check mark next to it Setting numerical values Start in OK Std 00 00 The numerical value is highlighted in white Touching the sensor button decreases the value Touching the sensor button increases the value The OK sensor button is used to activa...

Page 15: ...lease do not remove any labels e g the data plate which are visible when you open the door This washing machine has undergone a complete functional test at the factory and some residual water will therefore remain in the drum from this process Remove the detergent cartridges and the drain hose elbow from the drum Two detergent cartridges for automatic detergent dispensing and an elbow piece for th...

Page 16: ...ing machine to your WiFi network will increase energy consumption even when the washing machine is switched off Before installing the washing machine in its final location ensure the signal strength is sufficient for your WiFi network Availability of the WiFi connection The WiFi connection shares a frequency range with other appliances including microwave ovens and remote control toys This can cau...

Page 17: ... US OK Touch the sensor buttons until the language you want appears in the display Confirm your choice of language by touching the OK sensor button 2 Setting up Miele home The following message appears in the display Miele home Confirm with OK The following message appears in the display Set up now To set up Miele home now touch the OK sensor button To postpone setup touch the sensor button until ...

Page 18: ... TwinDos now touch the OK sensor button To postpone setup touch the sensor button until the following appears in the display Set up later and press the OK button to confirm Determining the water hardness Water hardness is an indication of the amount of minerals dissolved in water The more minerals in the water the higher the water hardness and more detergent must be dispensed Tip You can measure t...

Page 19: ...e water hardness levels Confirm with the OK sensor button The dispensing quantity for UltraPhase 1 for hardness level I is pre set Per load OK ml 46 Confirm the pre set value with the OK sensor button If you want to change this value use the sensor buttons and confirm with the OK sensor button UltraPhase 1 Hardness level I 46 ml Hardness level II 58 ml Hardness level III 70 ml The following will a...

Page 20: ...Confirm with the OK sensor button Miele UltraPhase 2 OK Confirm with the OK sensor button The dispensing quantity for UltraPhase 2 for hardness level I is pre set Per load OK ml 36 Confirm the pre set value with the OK sensor button If you want to change this value use the sensor buttons and confirm with the OK sensor button UltraPhase 2 Hardness level I 36 ml Hardness level II 45 ml Hardness leve...

Page 21: ...t be run without laundry and without detergent No other programs can be started until calibration has been carried out The following message appears in the display Open and run Normal with Hot Plus without laundry Touch the sensor button until the OK sensor button lights up and confirm with OK Turn on the faucet Touch the Start Add laundry sensor button The washing machine calibration program has ...

Page 22: ...e energy Washing at low temperatures and or using liquid detergents can cause bacteria and odors to build up in the washing machine Miele therefore recommends cleaning the washing machine once every month The washing machine provides you with a reminder with the message Sanitize info Run the Sanitize or Clean Machine program in the display Detergent consumption Use the TwinDos system for exact dis...

Page 23: ...energy or water consumption The estimate will vary depending on the wash program temperature and any extra options selected Touch the OK sensor button or wait until the display automatically returns to the standard display 2 Actual consumption You can view the actual amount of energy and water used by a program both during and at the end of the program Touch the sensor button OK Energy 0 1 kWh Use...

Page 24: ... egg coffee and tea can be pre treated using some handy tricks which can be found in the Miele guide to laundry care Please contact Miele directly or submit a request via Internet page to obtain or view a copy of this manual Damage due to solvent based cleaning agents Cleaning agents containing benzine stain remover etc can damage plastic parts When pre treating a stain make sure that plastic part...

Page 25: ...m will be shown in the display This will then be replaced by the standard display 2 Selecting additional programs by setting the program selector to Additional programs and using the display Turn the program selector to the Additional programs position The following appears in the display Outdoor OK Touch the sensor buttons until the program you want appears in the display Confirm the program with...

Page 26: ...Fi network and Remote control must be switched on Turn the program selector to the MobileStart position The following appears in the display Load laundry close the door and press Start Appliance can be remotely controlled Follow the instructions in the display and start the program The following appears in the display MobileStart The washing machine can now be operated with the Miele mobile app ...

Page 27: ...s reduces cleaning efficiency and causes creasing Unfold the laundry and load loosely into the drum Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning Tip Please note the maximum load for different wash programs The relevant program load is always shown in the display when you select a program Closing the door Make sure that no ite...

Page 28: ...xtra option Touch the sensor button for the extra you want It then lights up brightly Tip You can select multiple extras for a wash program Not all the extra options can be used with every program If an extra option is not dimly lit this option is not permitted for the wash program see Extra options Options sensor button You can select extra options using the Options sensor button Touch the Option...

Page 29: ...sensor buttons Confirm with the OK sensor button Tip The values will count upward and downward automatically if you keep your finger on the sensor buttons Canceling Delay Start The selected delay start period can be canceled before the program starts Touch the sensor button The selected delay start period will appear in the display Set a time value of 00 00 h with the sensor buttons Confirm with t...

Page 30: ...r If no signal is sent during the defined period the washing machine starts the wash program Setting the time period If you have activated the SmartGrid function in Settings SmartStart in instead of Start in will appear in the display when you touch the sensor button see Settings SmartGrid The procedure for setting this is the same as for setting the time for Delay Start Use the sensor buttons to ...

Page 31: ...nd UltraPhase 2 single use cartridges are available to order from your Miele dealer or via Miele online store Activating TwinDos dispensing TwinDos dispensing is automatically activated on all programs in which dispensing is possible Tip The detergent dispensing quantities are pre set If too much foam builds up the dispensing quantity for UltraPhase 1 and UltraPhase 2 can be reduced via More progr...

Page 32: ...oiling Touch the sensor button to select a different degree of soiling The amount of detergent and water will be adjusted to suit the selected degree of soiling Replacing detergent cartridges Make sure the washing machine is switched on before replacing a detergent cartridge This will ensure that the counter is set to 0 and the fill level indicator is correct Switch on the washing machine Press th...

Page 33: ...in wash and soaking Fabric softener liquid starch or capsules Using chlorine bleach Damage due to chlorine bleach Textiles may be discolored or their fibers damaged Only use chlorine bleach on suitable textiles Chlorination must be activated in the settings before chlorine bleach is first used Bleach may be used in the following programs Normal Sanitize Wrinkle free Dress Shirts Extra White Table ...

Page 34: ...the compartment A pre wash cannot be carried out when using powder detergent Remove the detergent dispenser drawer Remove the insert for liquid detergents from the compartment Replace the detergent dispenser drawer Add powder detergent to the compartment Tip Reinsert the insert into the detergent dispenser drawer before next using liquid detergent Tip Use TwinDos dispensing if you want to run a pr...

Page 35: ...uce the amount of detergent by when washing a half load Too little detergent The laundry is not cleaned properly and may become gray and hard to the touch over time Can lead to a build up of bacteria in the washing machine Grease is not completely removed from the laundry Can lead to limescale deposits on the heater elements Too much detergent Poor wash rinse and spin results Causes higher water c...

Page 36: ...ice or your Miele dealer Capsules pose a health risk The ingredients of capsules can be hazardous to health if they are swallowed or come into contact with skin Keep capsules out of the reach of children Activating CapDosing Touch the sensor button The following appears in the display OK No Cap Touch the sensor buttons until the capsule you want appears in the display Confirm the capsule with the ...

Page 37: ...the end of the wash program For technical reasons a small amount of water will remain in the capsule Deactivating or changing CapDosing CapDosing can only be deactivated or changed prior to program start Touch the sensor button Select No Cap deactivate or a different type of capsule change Color run and dye removers Damage due to color run dye removers Color run and dye removers can cause corrosio...

Page 38: ...icators Touch the Start Add laundry sensor button this does not have any effect on a program that is running Adding laundry during a program sequence AddLoad Laundry can be added or removed at any time provided that the symbol is not illuminated in the display Touch the Start Add laundry sensor button The following appears in the display Please wait Wait until the following display lights up Door ...

Page 39: ...ocked Tip After the Anti crease phase the door will unlock automatically Take hold of the door and pull it open Remove the laundry Items left in the drum could discolor other items in the next wash or become discolored themselves Remove all items from the drum Check the folds in the door seal for any foreign objects Tip Leave the door slightly open to allow the drum to dry If applicable remove the...

Page 40: ...X Dress Shirts X X QuickIntenseWash X X X X X Express X X X X Darks Denims X X X X Extra White X X X Outdoor X X X Table Linens Drapes X X X X Sportswear X X X X Woolens X X X Silks X X Wrinkle free X X X X Drain Spin X X X X Quick Rinse X X X X X Baby Clothes X X X X X Towels X X X X X Downs X X X X Pillows X X X X optimum spin speed for program is pre set X can be selected cannot be selected 40 ...

Page 41: ...gram Ending a program with a spin cycle The display shows Rinse hold alternately with the ideal spin speed Touch the Start Add laundry sensor button to start the final spin Ending a program without a spin cycle Reduce the spin speed to 0 Touch the flashing Start Add laundry sensor button Rinse spin There is a spin cycle after the main wash and between the rinse cycles A reduction in the final spin...

Page 42: ...anada test program in accordance with CAN CSA C360 13 Proofing Small load 5 5 lb 2 5 kg Warm 105 F 40 C Treating microfiber fabric ski wear or Table Linens made from mainly synthetic fibers to provide a finish which is resistant to water and dirt The items should be freshly laundered and spun or dried before proofing For best results the items should be heat treated afterwards either in a tumble d...

Page 43: ... 4 4 lb 2 kg Hot 140 F 60 C Pre treat collars and cuffs depending on the level of soiling Wash silk shirts and blouses in the Silks program Hot 120 F 50 C Warm 105 F 40 C Warm 85 F 30 C Cold Cold MobileStart The Miele mobile app is used to select the programs and operate the appliance QuickIntenseWash Full load 11 lb 5 kg Hot 140 F 60 C For lightly or moderately soiled textiles which are also suit...

Page 44: ...ime by 10 minutes Warm 85 F 30 C Cold Cold Darks Denims Small load 4 4 lb 2 kg Warm 105 F 40 C Black and dark garments made from cotton mixed fibers and denim Wash inside out Denim often contains excess dye and may run during the first few washes Therefore wash light and colored items separately Warm 85 F 30 C Cold Cold Extra White Full load 17 6 lb 8 kg Hot 140 F 60 C For white textiles made of c...

Page 45: ...er each wash cycle is not recommended Warm 85 F 30 C Cold Cold Table Linens Drapes Full load 13 2 lb 6 kg Hot 140 F 60 C Table Linens and drapes made of cotton and linen Hot 120 F 50 C Warm 105 F 40 C Warm 85 F 30 C Cold Cold Sportswear Half load 6 6 lb 3 kg Hot 140 F 60 C Sportswear such as jerseys and leggings as well as microfiber and fleece garments Do not use fabric softener Observe the manuf...

Page 46: ...ixed fibre fabric or easy care cotton Hot 120 F 50 C Warm 105 F 40 C Warm 85 F 30 C Cold Cold Drain Spin Full load 17 6 lb 8 kg Drain only Set spin speed to No Make sure you select the appropriate spin speed Quick Rinse Full load 17 6 lb 8 kg For rinsing hand washed items Reduce the final spin speed for items which crease easily Baby Clothes Full load 13 2 lb 6 kg Hot 140 F 60 C Baby clothes baby ...

Page 47: ...dry bag to compress them or tie the items together with a washable strap Please observe the instructions on the wash care label Hot 120 F 50 C Warm 105 F 40 C Warm 85 F 30 C Cold 65 F 15 C Pillows 2 pillows 16 x 32 40 x 80 cm or 1 pillow 32 x 32 80 x 80 cm Hot 140 F 60 C Synthetic filled washable pillows Remove air from the laundry before washing to prevent an excessive build up of foam To do this...

Page 48: ... the TwinDos compartments See Cleaning and care TwinDos maintenance for more details Temperature with garment care label symbols Item Tip Clean Machine Without load Sanitize 170 F 75 C With frequent washing at low temperatures there is a danger of a build up of bacteria in the washing machine Cleaning the washing machine will significantly reduce bacteria and prevent the build up of unpleasant odo...

Page 49: ...a very small load 2 2 lb 1 kg in a normal wash program The wash duration is reduced Please note When adding detergent manually only use liquid detergent and use the proper amount Use a maximum of 50 of the specified amount of detergent for load Bleaching is not possible SoftSteam In order to reduce creasing the laundry undergoes a smoothing process at the end of the program Reducing the maximum lo...

Page 50: ... with the OK sensor button The previously selected extra option is now deselected Pre wash For laundry with large amounts of dirt e g dust and sand Pre wash cannot be combined with the use of chlorine bleach The chlorine bleach is added too early Only liquid detergent may be added to the chamber of the detergent dispenser drawer Powder detergent clogs up the chamber and water can escape from the d...

Page 51: ...process See Settings for more information The factory default setting is 30 minutes AllergyWash This option should be used where high standards of hygiene are required Energy consumption is increased to lengthen temperature holding times and water consumption is increased to improve rinsing efficiency The items must be suitable for drying in a tumble dryer and suitable for ironing ...

Page 52: ...ftSteam Buzzer Eco Normal Proofing Delicates Sanitize Handwash Dress Shirts QuickIntenseWash Express Darks Denims Extra White Outdoor Table Linens Drapes Sportswear Woolens Silks Wrinkle free Drain Spin Quick Rinse Baby Clothes Towels Downs Pillows 52 ...

Page 53: ...Wash program overview extra options Pre wash Soak Gentle AllergyWash ExtraRinse Can be selected Activated automatically Cannot be selected 53 ...

Page 54: ... Handwash 2 Dress Shirts 3 4 2 QuickIntenseWash 2 Express 2 Darks Denims 3 5 1 2 Extra White 2 5 1 2 Outdoor 3 4 2 Table Linens Drapes 2 3 1 2 Sportswear 2 3 2 Woolens 2 Silks 2 Wrinkle free 2 4 1 2 Drain Spin Quick Rinse 2 Baby Clothes 2 3 1 2 Towels 2 5 1 2 Downs 3 3 4 2 Pillows 3 3 4 2 Please see the next page for a description of the symbols 54 ...

Page 55: ...l load Special features in the program sequence Anti crease At the end of the program the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woolens Silks and Handwash programs The washing machine can be opened at any time 1 An additional rinse is carried out if there is too much foam in the drum a spin speed lower than ...

Page 56: ...ation PowerWash is activated automatically in the programmes listed above PowerWash is deactivated if CapDosing has been selected for the main wash Extras such as Pre wash or ExtraRinse have been selected The selected final spin speed No Spin has been selected A large load is being washed in the Normal program Special features Drenching phase The washing machine will spin a few times at the beginn...

Page 57: ...sition To continue turn the program selector to the position of the wash program that was started Cancel OK Yes Touch the sensor button The following will appear in the display Cancel OK No Confirm with the OK sensor button Tip If Change not possible appears in the display the program selector is in the incorrect position Canceling a program You can cancel a wash program at any time after it has s...

Page 58: ... detergents Miele UltraPhase 1 and 2 Miele Capsules Normal Proofing Delicates Sanitize Handwash Dress Shirts QuickIntenseWash Express Darks Denims Extra White Outdoor Table Linens Drapes Sportswear Woolens Silks Wrinkle free Quick Rinse Baby Clothes Towels Downs Pillows Recommendation Special purpose detergents e g WoolCare No recommendation Fabric care e g fabric softener Additives e g booster 58...

Page 59: ... for Woolens and delicates Bleach 1 Normal Delicates Sanitize Handwash Dress Shirts QuickIntenseWash Express 2 Darks Denims Extra White Outdoor Table Linens Drapes Sportswear Woolens Silks Wrinkle free Baby Clothes Towels Downs 2 Pillows 2 Clean Machine 3 Recommended 1 If the Bleach setting has been activated Not recommended 2 Liquid detergent 3 Powder detergent 59 ...

Page 60: ...eel cleaning agent following the manufacturer s instructions on the packaging Damage due to cleaning agents Do not use solvents abrasive cleaners glass cleaners or all purpose cleaning agents These might damage plastic surfaces and other components because of the chemicals they contain Do not use any of these cleaning agents Cleaning the detergent dispensing drawer Washing at low temperatures and ...

Page 61: ...ocated in the compartment of the detergent dispenser drawer Remove the insert Clean the insert thoroughly with warm water Cleaning the compartment Compartment 1 has a siphon for better dispensing of the chlorine bleach Remove the release catch Remove and clean the siphon Clean the and compartments with warm water ...

Page 62: ...e the siphon from the compartment and clean under warm running water Clean the siphon tube in the same way 2 Refit the siphon Clean the fabric softener channel with a brush and warm water Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Replace the detergent dispenser drawer Tip...

Page 63: ...dditional programs position Outdoor OK Touch the sensor buttons until the following appears in the display Maintenance OK Confirm the setting with the OK sensor button Touch the sensor buttons until the following appears in the display TwinDos Care OK Confirm the setting with the OK sensor button Mainten comp OK Touch the sensor buttons until the compartment you want appears in the display Confirm...

Page 64: ...nal water supply Cleaning the filter in the inlet hose First turn off the faucet Unscrew the inlet hose from the faucet Remove the rubber seal 1 from the connector Using needle nose pliers take hold of the plastic filter bar 2 and remove the plastic filter Clean the filter Reassemble in reverse order Cleaning the filter in the inlet valve Using pliers carefully loosen the ribbed plastic nut on the...

Page 65: ...ark There is no power to the machine Check whether the plug is plugged in Check whether the fuse has tripped The washing machine has switched off automatically to save energy Switch the washing machine on again by turning the program selector The display prompts you to enter a code The PIN code is active Enter the code and confirm the entry Deactivate the PIN code if you do not wish this message t...

Page 66: ...lter The drain pump is activated for 2 minutes The washing machine door is then released Wait for the drain pump to stop before switching the machine off Waterproof system Turn off Ser vice The water protection system has reacted Close the faucet Contact Customer Service Service Fault F There is a fault Disconnect the washing machine from the power supply Unplug the appliance or switch off the bre...

Page 67: ...rogram When washing a wash program using a temperature above 140 F 60 C has not been run for a long time Turn the program selector to Additional programs Touch the sensor buttons until Maintenance appears in the display Touch the OK sensor button The following appears in the display Clean Machine Touch the OK sensor button Run the Clean Machine program using a universal powder detergent The washin...

Page 68: ... without the SoftSteam extra option Check filter jets The pumps are dirty Clean the pumps as described in Frequently asked questions Opening the door in the event of a blocked drain and or power failure Start a wash program again after cleaning The jet in the top of the door ring is blocked with lint Remove the lint with your finger Do not use any sharp or pointed tools to do this Start a wash pro...

Page 69: ...ment and or has not been used for a long time Use TwinDos for one of your next wash cycles Carry out the TwinDos maintenance program as described in Cleaning and care TwinDos maintenance TwinDos Care for compartment and compartment must be started See TwinDos dispensing via compartment and or has not been used for too long a time It is possible that detergent has dried inside the hoses Immediately...

Page 70: ... not dispensed even though the TwinDos sensor button is lit Try again If detergent is still not dispensed contact Miele Customer Service A new detergent car tridge has been in serted but the cartridge is identified as empty when the machine is switched on The washing machine was switched off when the detergent cartridge was replaced Switch on the washing machine Remove the detergent cartridge and ...

Page 71: ...penser drawer slightly open to allow them to dry The washer shakes dur ing the spin cycle The four feet are not resting evenly on the floor Level the machine see Leveling the washer The laundry has not been spun properly and the laundry is still wet The machine detected an imbalance during the final spin and reduced the spin speed automatically Wash large and small items together in order to achie...

Page 72: ...y or clogged Clean the siphon tube see Cleaning and care Cleaning the detergent drawer At the end of the pro gram there is still liquid in the capsule The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked Clean the small pipe Not a fault For technical reasons a small amount of water will remain in the capsule There is water next to the capsule in the fabric s...

Page 73: ...were used The laundry was heavily soiled with grease oils ointments Use more detergent or liquid detergent with this type of soiled laundry Before washing the next load run the Clean Machine wash program using a universal powder detergent White residues which look like powder deter gent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which ...

Page 74: ...ding or removing laundry Comfort Cooling appears in the display after a program has been canceled To protect the user against scalding the door cannot be opened if the suds temperature is higher than 130 F 55 C Wait until the temperature in the drum has decreased and the message has gone out in the display The following appears in the display Service Door release fault F35 The door lock has jammed...

Page 75: ... of scalding due to hot suds Escaping suds will be hot if laundry has been washed at high temperatures Carefully allow all suds to drain off Draining the washing machine Remove the drain filters though not completely Place a suitable container under the flap e g a bowl or dish Slowly unscrew the drain filters to let the water out Tighten the drain filters back up again if you need to interrupt the...

Page 76: ...y Close the drain pump flap Risk of water damage Make sure the filters are securely tightened Otherwise there is a risk of water leakage during use Replace the drain filters correctly and tighten them securely Opening the door Danger of injury due to rotating drum Reaching into a rotating drum is extremely dangerous and may result in injury Always make sure that the drum is stationary before reach...

Page 77: ...ase quote the model identifier and serial number of your appliance SN when contacting Miele Customer Service Both pieces of information can be found on the data plate The data plate is found above the porthole glass when the door is opened Optional accessories Optional accessories are available through your Miele dealer or Miele Appliance warranty and product registration You can register your pro...

Page 78: ...ts reserved Visit our website for all the current product specifications technical appliance information and warranty information To avoid accidents or damage to the appliance please read these instructions before installing and or using it 78 ...

Page 79: ...re proof to 870 psi 6 000 kPa c Cold water inlet hose pressure proof to 870 psi 6 000 kPa d Electrical connection e Control panel f Detergent dispenser drawer g Door h Flap for drain filters drain pumps and emergency release i Flap for TwinDos cartridges j Four height adjustable feet ...

Page 80: ...ectrical connection d Protruding lid for holding when moving the machine e Cold water inlet hose pressure proof to 870 psi 6 000 kPa f Hot water inlet hose pressure proof to 870 psi 6 000 kPa g Safety caps for shipping struts h Transport clips for inlet and drain hoses and for storing shipping struts when not in use ...

Page 81: ...is usually the most stable part of the floor Injury can occur if the washing machine has not been adequately secured During installation the washing machine must be secured on a raised plinth to be made available on site concrete or brick in order to ensure it cannot fall or slip Secure the washing machine using a clamp fastening bracket MTS floor mounting kit available from your Miele dealer or M...

Page 82: ...rut Open the cover and use the wrench supplied with the washing machine to turn the shipping strut 90 Pull out the shipping strut Removing the right hand shipping strut Open the cover and use the wrench supplied with the washing machine to turn the shipping strut 90 Pull out the shipping strut ...

Page 83: ...ers firmly shut until they click into place Securing the shipping struts Secure the shipping struts to the back of the washing machine Make sure that the top catch is located above the holder Risk of damage from incorrect transport The washing machine may become damaged if moved without the shipping struts in place Keep the struts in a safe place Install them again if the washing machine is to be ...

Page 84: ...ss against the catch with a thin object a narrow screwdriver for example The cover opens Installing the shipping struts Install the shipping struts by following the instructions for their removal in reverse order Tip The struts will slide in more easily if you lift the drum slightly ...

Page 85: ...sing the wrench supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the wrench supplied until it sits firmly up against the housing Risk of damage due to incorrectly aligned washing machine There is a ...

Page 86: ...is washing machine with lid intact can be pushed under a countertop if there is space to do so Washer dryer stack The washing machine can be installed as a washer dryer stack together with a Miele Tumble Dryer A WTV stacking kit is required for this Parts marked with are available from your Miele dealer or Miele Customer Service Please note a at least 2 cm b WTV without drawer 67 172 cm WTV with d...

Page 87: ...ult in damage to the washing machine and to adjacent cabinetry or appliances Remove the shipping struts as described in Installation and connection Installing under a countertop Risk of electric shock due to exposed cables There is a risk of coming into contact with live parts while the lid is removed Do not remove the washing machine lid This washing machine with lid intact can be pushed under a ...

Page 88: ...shing machine The air supply must not be hindered by an additional closet or shelf Please ensure that air is able to circulate freely at the top of the closet Product Dimensions Dimensions 4 9 ft 1 50 m drain hose with connection to the top left on the rear 6 5 ft 2 00 m electrical cord with plug for 120 V 15 A NEMA 5 15 configuration to the top left on the rear 5 2 ft 1 60 m warm and cold water i...

Page 89: ...Installation INSTALLATION 89 Installation on a plinth WTS 510 only available in white Washer dryer stack WTV 512 and WTV 502 washer dryer stacking kit ...

Page 90: ...oses bursting The inlet hose can withstand pressure of more than 1 015 psi 7 000 kPa Electronic module and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the water inlet valves preventing any more water from flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing mac...

Page 91: ... hookup contact a plumber to install a connection Make sure that the sealing ring is seated properly on the hose connector Replace the hose only with a genuine Miele hose or with a hose able to withstand up to 145 psi 1 000 kPa pressure The water valve connector must also be able to withstand 145 psi 1 000 kPa The bolted connection is under water pressure Open the water supply slowly to check for ...

Page 92: ...mer Service for advice For a delivery head of 5 9 ft 1 8 m the hose can be extended to a length of up to 8 2 ft 2 5 m Accessories are available from your Miele dealer or Miele Customer Service Drainage options 1 Direct into a sink or basin Please note Hook the hose over the edge and secure If the water is pumped into a sink be sure that it can drain away quickly enough Otherwise there is a risk of...

Page 93: ...risk of electric shock Check with a qualified electrician or service representative if you are in doubt as to whether the appliance is properly grounded Do not modify the plug provided with the appliance if it will not fit the outlet have a proper outlet installed by a qualified electrician ELECTRICAL INSTRUCTIONS This installation should be performed by an experienced and qualified technician in ...

Page 94: ... laundry Connection voltage See data tag Rated load See data tag Fuse rating See data tag Minimum water flow pressure 14 5 psi 100 kPa Maximum water flow pressure 145 psi 1 000 kPa Water inlet hose length 5 3 ft 1 6 m Drain hose length 5 ft 1 5 m Power cord length 6 6 ft 2 m Maximum drain height 3 3 ft 1 m Maximum drain length 16 4 ft 5 m LEDs Class 1 Test certificates awarded See data tag Frequen...

Page 95: ...anguage OK You are now in the Settings submenu Selecting settings Touch the sensor buttons until the setting you want appears in the display The sensor button scrolls down the list The sensor button scrolls up the list Touch the OK sensor button to select the setting displayed Changing a setting Touching the sensor buttons will call up the different options for the setting The option which is sele...

Page 96: ...ected Check level The level is displayed with a bar chart The display only works correctly when the following conditions are met 1 New full cartridges are used 2 The cartridges must not be removed from the washing machine in the interim period Tip The level can be corrected via the Miele mobile app Select detergent You can either use UltraPhase 1 and UltraPhase 2 or switch TwinDos dispensing off U...

Page 97: ...settings Options Off quiet factory default loud Consumption In this setting you can check the saved energy and water consumption values Options Previous program Shows the consumption for the last wash program carried out Total consumption Shows the sum of the energy and the sum of the water used by the previous programs Reset function The energy consumption and water consumption totals are reset t...

Page 98: ...ee digit PIN code Make a note of the new PIN code If you forget the code the washing machine will need to be unlocked by Miele Service Deactivate The washing machine is to be operated again without entering the PIN code This only appears if the PIN code has been activated previously Unit The temperature and spin speed values can be displayed in different ways Options Clear text factory default The...

Page 99: ...lay and the sensor button lighting is switched off to save energy The Start Add laundry sensor button flashes slowly Options On factory default The lighting switches off after 10 minutes On not crnt prog The lighting remains switched on throughout the program The lighting switches off 10 minutes after the program has ended Off The lighting remains switched on Program info You can select the inform...

Page 100: ...ndry will be soaked for the duration selected A duration of 0 30 h is set as standard Gentle action When Gentle action is activated drum rotation is reduced In this way lightly soiled items can be washed more gently Gentle action can be activated for the Normal and Wrinkle free programs Gentle action is deactivated as standard Temp reduction At high altitudes water has a lower boiling point Miele ...

Page 101: ...ose is hooked over the edge of a sink or basin where the drainage pipes do not comply with DIN 1986 Suds cooling is deactivated as standard Low water pressure If the water pressure is below 14 5 psi 1 bar the program will be canceled and the fault message Water intake See will appear If the on site water pressure cannot be increased activating this function will prevent the program from being canc...

Page 102: ...us visible if Miele home is activated The following values are displayed the quality of WiFi reception the network name the IP address Set up again visible if set up Resets the WiFi login network to immediately re establish a new connection Reset visible if set up The WiFi is switched off The WiFi connection will be reset to the factory default The network configuration should be reset whenever a ...

Page 103: ...ll then start within the timeframe specified when it receives your signal If it has not received a start signal by the latest start time set the washing machine will start automatically Remote control is activated as standard SmartGrid The SmartGrid setting is only visible if the Miele home setting is set up and activated This function can be used for starting your washing machine automatically at...

Page 104: ...itiate installation manually Deactivate RemoteUpdate if you do not want any updates to be downloaded automatically Running a RemoteUpdate Information about the content and scope of an update is provided in the Miele app A message will appear in your washing machine display if a software update is available You can install the update immediately or postpone this until later When the washing machine...

Page 105: ...the end of the main wash Bleach may only be used in some programs See 5 Adding detergent Using bleach for more detailed information Activating bleach extends the program duration by approximately 10 minutes The washing machine is delivered with the bleach setting deactivated ...

Page 106: ...Excellent stain removal even at low temperatures Miele UltraPhase 1 and 2 Sensitive 2 component detergent for colors and whites No fragrances or colorants particularly kind to the skin Eco friendliness verified by Nordic Swan Excellent stain removal even at low temperatures UltraWhite powder detergent Radiant white laundry thanks to powerful formula with active oxygen Excellent stain removal even ...

Page 107: ... elasticity and breathability of down Lanolin for effective cleaning and gentle care Down does not clump and remains fluffy WoolCare Caps Wool and delicates detergent Special wheat protein based agents Fiber protection technology to prevent felting Color protection formula for gentle cleaning CottonRepair Capsules Special purpose detergent for cotton fabrics Visibly renews fabrics with just one wa...

Page 108: ...rs For best wash results even at low temperatures Machine care TwinDosCare Cleaning agent for the TwinDos dispensing system For use prior to a longer pause in use at least 2 months For use prior to changing to a different product Descaling agent Removes heavy limescale deposits Mild and gentle with natural citric acid Gentle on heater elements drum and other components IntenseClean For hygienic cl...

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Page 111: ...en contacting Customer Service Canada Importer Miele Limited Headquarters and Miele Centre Customer Support Phone 888 99 MIELE 64353 info mieleusa com 161 Four Valley Drive Vaughan ON L4K 4V8 www miele ca Customer Care Centre Phone customercare miele ca 800 565 6435 905 532 2272 International Headquarters Miele Cie KG Carl Miele Straße 29 33332 Gütersloh Germany ...

Page 112: ...M Nr 11 622 880 01 en US WXI 860 ...

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