Fault
Possible cause
Remedy
Despite adequate
water supply press-
ure the machine
takes a long time to
fill.
The filters in the water
inlet hoses may be
clogged.
–
Clean the filters (see
“Cleaning and care" –
"Cleaning the filters in the
water inlet”).
Large amounts of
unused detergent
remain in the dis-
penser.
The water supply
pressure is too low.
–
Clean the filters (see
“Cleaning and care" –
"Cleaning the filters in the
water inlet”).
–
Check if the water flow
through the stopcock is 5
litres in 15 seconds.
Washing powder
becomes viscous when
used together with a
water softener.
–
In future, pour washing
powder into the detergent
dispenser before adding
water softener.
Fabric conditioner
or bleaching agent
is not completely
dispensed or too
much water re-
mains in the dis-
pensing compart-
ment.
The siphon is either
incorrectly positioned or
clogged.
–
Clean the siphon, (see
“Cleaning and care" -
"Cleaning the detergent
dispenser”).
Laundry washed
with liquid deter-
gent is not cleaned.
Liquid detergent does
not contain any
bleaching agents. They
do not remove fruit,
coffee and tea stains.
–
Use a general purpose
washing machine powder
containing a bleaching
agent.
–
Pour stain removers into
compartment
j
of the
detergent dispenser and
liquid detergent into a
dispenser ball.
–
Never put stain removers
and liquid detergent
together in the dispenser
drawer.
Problem solving guide
34
