Fault
Possible cause
Remedy
The laundry is
either not spun at
all or not spun
satisfactorily.
The “No final spin
w
” button
was pushed in.
The machine was not able to
distribute the laundry load
evenly. To protect the
machine, laundry was either
only spun at a reduced
speed or not at all.
Always make up mixed
loads consisting of large and
small items.
Large items which tangle or
roll up in the drum (e.g. bath
mats) can cause an
imbalance during the spin
cycle.
For safety reasons, the
machine does not spin if this
is the case. Attempts to
build up spin speed are
repeated, however, until the
time allocated to spinning
has expired.
Check whether
–
the drainage system is
clogged. Clean as
described in “Cleaning
and care" - "Cleaning the
drainage system”.
The machine
shakes during the
spin cycle.
The most likely cause is that
the four machine feet are not
resting securely on the floor.
Level the machine (see
“Installation" – "Levelling the
machine”).
Weak floorboards not only
lead to excessive noise but
also to shaking during the
spin cycle .
See “Installation" –
"Installation surface.
Problem solving guide
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