Miele WCG 360 Operating Instructions Manual Download Page 62

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Problem solving guide

Fault message at the end of a programme

Problem

Cause and remedy



Check jet

The pumps are soiled.



Clean the pumps as described in “Problem solving
guide – Opening the door in the event of a blocked
drain outlet and/or power failure”.



Restart the programme after cleaning.

The nozzle in the top of the door ring is blocked with
fluff.



Remove the fluff with your finger. Do not use any
sharp or pointed tools to do this.



Restart the programme after cleaning.

If the fault message appears again, contact the Miele
Customer Service Department. The washing machine
can still be used but with reduced functionality.

The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the

sensor control.

Summary of Contents for WCG 360

Page 1: ...ng instructions for washing machines To avoid the risk of accidents or damage to the machine it is essen tial to read these instructions before it is installed and used for the first time en GB M Nr 11 653 540 ...

Page 2: ...the calibration programme 20 Washing environmentally and economically 21 Hygiene in the washing machine 21 1 Prepare the laundry 22 2 Select a programme 23 3 Load the washing machine 25 4 Select programme settings 26 PowerWash display with the and sensor controls 26 Selecting a temperature spin speed 27 Selecting an extra option 27 Delay start SmartStart 28 5 Add detergent 30 Detergent dispenser d...

Page 3: ...quence 48 Changing the programme sequence 51 Changing a programme safety lock 51 Interrupting a programme 51 Cancelling a programme 51 Detergent 52 The correct detergent 52 Water softeners 52 Dispensing aids 52 Fabric conditioner and liquid starch 52 Recommended Miele detergents 54 Recommended detergents in accordance with Directive EU Nr 1015 2010 55 Cleaning and care 56 Cleaning the external cas...

Page 4: ...t 69 Optional accessories 69 EPREL database 69 Warranty 69 Installation 70 Front view 70 Rear view 71 Installation surface 72 Transporting the washing machine to its installation site 72 Removing the transit bars 73 Fitting the transit bars 75 Levelling the machine 76 Screwing out and adjusting the feet 76 Installing under a continuous worktop 77 Washer dryer stack 77 The water protection system 7...

Page 5: ...s 89 Disp switch off stat 90 Programme info 90 Memory 90 Long p wash Cotton 90 Soak duration 91 Gentle action 91 Temp reduction 91 Water plus 91 Water plus level 91 Maximum rinse level 92 Suds cooling 92 Low water pressure 92 Anti crease 92 Miele home 93 Remote control 94 SmartGrid 94 RemoteUpdate 95 Detergents and care products 96 Detergent 96 Specialist detergents 97 Fabric care 98 Additives 98 ...

Page 6: ...erials They also contain specific materials com pounds and components which were essential for their correct function and safety These could be hazardous to hu man health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste Please dispose of it at your local com munity waste collecti...

Page 7: ... follow the instructions in the chapter on installing the washing machine as well as the safety in structions and warnings Miele cannot be held liable for damage caused by non compliance with these instructions Keep these operating instructions in a safe place and pass them on to any future owner Correct application This washing machine is intended for use in domestic households and similar workin...

Page 8: ...upervised if they have been shown how to use it safely and recog nise and understand the consequences of incorrect operation Children must not be allowed to clean or maintain the washing machine unsupervised Please supervise children in the vicinity of the washing machine and do not let them play with it Technical safety Please observe the instructions in Installation and Technical data Before set...

Page 9: ...e do not guarantee the required safety of the machine fire hazard due to the risk of overheating Faulty components must only be replaced by genuine Miele ori ginal spare parts Only when these parts are fitted can Miele guaran tee the safety standards of the machine The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity supply...

Page 10: ...ck the condition of the hoses regularly so that you can replace them in good time and avoid the risk of any water damage The water flow pressure must be at least 100 kPa and should not exceed 1000 kPa In areas which may be subject to infestation by cockroaches or other vermin pay particular attention to keeping the machine and its surroundings in a clean condition at all times Any damage which may...

Page 11: ...chine and adjacent furniture or appliances Turn off the stopcock if the machine is to be left for any length of time e g holiday especially if there is no floor drain gully in the im mediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that the force ...

Page 12: ...g agent Miele recommends using Miele descaling agent which is available to order online at www miele co uk or from Miele Strictly observe the instructions on the packaging Textiles which have been pre treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine Do not use solvent based cleaning agents e g those containing benzine in this mach...

Page 13: ...ories If other parts are used war ranty performance and product liability claims will be invalidated A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit available as an optional accessory Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer If installing the machine on a Miele plinth available as an opt...

Page 14: ...with the sensors The sensor increases the value or moves up the list the sensor de creases the value or moves down the list d OK sensor control The OK sensor control is used for confirming selected values e PowerWash display with the and sensor controls If the PowerWash indicator lights up when you select a programme you can choose between three pro gramme sequences Further inform ation can be fou...

Page 15: ...om 15 minutes up to a maximum of 24 hours This allows you to make use of night time eco nomy electricity rates for example Please see Delay start for more in formation j Start Add laundry sensor control The programme can be started as soon as the sensor control is flashing on and off Touching the Start Add laundry sensor control starts the selected pro gramme The sensor control lights up constantl...

Page 16: ...the list with the sensor control Scroll up the list with the sensor control The OK sensor con trol is used to activate the option shown in the display Identifying the selected option Cap OK An activated option in a list will have a tick next to it Setting numerical values Start in OK h 00 00 The numerical value is highlighted in white Touching the sensor control decreases the value Touching the se...

Page 17: ...or Any stickers from the front and the lid Please do not remove any labels e g the data plate which are visible when you open the door This washing machine has undergone a complete functional test at the fact ory and there will be some residual water in the drum from this process Remove the drain hose elbow from the drum An elbow piece for the drain hose is stored in the drum Reach under the door ...

Page 18: ...our WiFi network will increase energy consumption even when the washing machine is switched off Before installing the washing ma chine in its final location ensure the signal strength is sufficient for your WiFi network Availability of the WiFi connection The WiFi connection shares a frequency range with other appliances including microwave ovens and remote control toys This can give rise to spora...

Page 19: ... GB OK Touch the sensor controls until the language you want appears in the display Confirm your choice of language by touching the OK sensor control 2 Setting up Miele home The following message appears in the display Miele home Confirm with OK The following message appears in the display Set up now To set up Miele home now touch the OK sensor control To postpone setup until later touch the senso...

Page 20: ...the washing machine To do this the Cottons programme must be run without laundry and without detergent No other programmes can be started until calibration has been carried out The following message appears in the display Open and run Cottons 90 C without laundry Touch the sensor control until the OK sensor control lights up and con firm with OK 1 55 OK 90 1400 Open the stopcock Touch the Start Ad...

Page 21: ...ature set tings will save energy Hygiene in the washing ma chine Washing at low temperatures and or us ing liquid detergents can cause bacteria and odours to build up in the washing machine Miele therefore recommends cleaning the washing machine once every month When the message Hygiene info run a programme at min 75 C or the Clean ma chine programme appears in the display the washing machine must...

Page 22: ...ome handy tricks which can be found in the Miele guide to laundry care Damage due to solvent based cleaning agents Cleaning agents containing benzine stain remover etc can damage plastic parts When pre treating textiles make sure that any plastic parts e g buttons do not come into contact with clean ing agent Risk of explosion due to solvent based cleaning agents When using solvent based cleaning ...

Page 23: ...ramme will be shown in the display The standard display will then appear 2 Selecting additional programmes by setting the programme selector to Further programmes and using the display Turn the programme selector to the Further programmes position The following appears in the display Outerwear OK Touch the sensor controls until the programme you want appears in the display Confirm the programme wi...

Page 24: ...Fi network and Remote control must be switched on Turn the programme selector to the MobileStart position The following appears in the display Load laundry close the door and press Start Appliance can be remotely con trolled Follow the instructions in the display and start the programme The following appears in the display MobileStart The washing machine can now be oper ated with the Miele mobile ...

Page 25: ...reduces cleaning efficiency and causes creases Unfold the laundry and load loosely into the drum Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning Tip Please note the maximum load for the different wash programmes The rel evant programme load is always shown in the display when you select a pro gramme Close the door Make sure that...

Page 26: ...echanical action and energy increase with this option Touch the sensor control sensor control Eco For an energy saving programme se quence The wash temperature is re duced and the programme duration in creased Touch the sensor control Tip See the following table for a list of programmes in which the PowerWash display is active Quick Eco Cottons Cottons Cottons Minimum iron Delicates Woollens Silks...

Page 27: ...isplay until the temperature spin speed you want ap pears in the display Selecting an extra option Touch the sensor for the extra you want It then lights up brightly Tip You can select multiple Extras for a wash programme Not all extra options can be selected with every programme If an extra op tion is not dimly lit this option is not permitted for the wash programme see Extra options Extras senso...

Page 28: ...nfirm with the OK sensor control Tip The values will count upwards and downwards automatically if you keep your finger on the sensor control Cancelling delay start The selected delay start period can be cancelled before the programme starts Touch the sensor control The selected delay start period will ap pear in the display Set a time value of 00 00 h with the sensor controls Confirm with the OK s...

Page 29: ...ng the defined period the washing machine starts the wash programme Setting the time period If you have activated the SmartGrid function in Settings SmartStart in in stead of Start in will appear in the dis play when you touch the sensor control see Settings SmartGrid The procedure for setting this is the same as for setting the time for delay start Use the sensor controls to enter the hour and co...

Page 30: ... add detergent to the compartments Detergent for the pre wash Detergent for the main wash and soaking Fabric softener liquid starch or capsules Adding fabric conditioner Add fabric conditioner or liquid starch to the compartment Do not ex ceed the maximum level mark It will be automatically dispensed in the final rinse At the end of the programme a small amount of water remains in the compartment ...

Page 31: ...not being com pletely removed from the laundry Can lead to limescale deposits on the heater elements Too much detergent Causes poor wash rinse and spin results Causes higher water consumption as an extra rinse cycle is automatically activated Is a greater burden on the environ ment Using liquid detergent with a pre wash Liquid detergent cannot be used for the main wash if the pre wash has been se ...

Page 32: ...s booklet for contact details Capsules pose a health risk The ingredients of capsules can be hazardous to health if they are swal lowed or come into contact with skin Keep capsules out of the reach of children Activating CapDosing Touch the sensor control The following appears in the display OK No Cap Touch the sensor controls until the capsule you want appears in the display Confirm the capsule w...

Page 33: ...ramme will dispense the contents of the capsule at the correct time Water intake to the compartment is solely via the capsule Do not add any additional fabric con ditioner to the compartment Remove the empty capsule at the end of the programme For technical reasons a small amount of water will remain in the capsule Deactivating or changing Cap Dosing CapDosing can only be deactivated or changed pr...

Page 34: ...the indicators Touch the Start Add laundry sensor control this does not have any effect on a programme that is running Adding laundry during a pro gramme sequence Laundry can be added or removed at any time provided that the symbol is not illuminated in the display Touch the Start Add laundry sensor control The following appears in the display Please wait Wait until the following display lights up...

Page 35: ...or will unlock Tip After the anti crease phase the door will have unlocked automatically Reach under the door grip and pull the door open Remove the laundry Items left in the drum could discolour other items in the next wash or be come discoloured themselves Remove all items from the drum Check the door seal for any foreign objects Tip Leave the door slightly open to al low the drum to dry If appl...

Page 36: ...for certain wash programmes The highest selectable spin speed is in dicated in the table Programme rpm Cottons 1400 Minimum iron 1200 Delicates 900 Woollens 1200 Silks 600 Shirts 900 QuickPowerWash 1400 Dark garments Denim 1200 ECO 40 60 1400 Proofing 1000 Outerwear 800 Express 20 1200 Sportswear 1200 Automatic plus 1400 Separate rinse Starch 1400 Drain Spin 1400 Maintenance wash 900 ...

Page 37: ... laundry sensor control to start the final spin Ending a programme without a spin cycle Reduce the spin speed to 0 Touch the flashing Start Add laundry sensor control Interim spin There is a spin cycle after the main wash and between the rinses A reduc tion in the final spin speed will also re duce the interim spin speed as appro priate Omitting the interim spin and the final spin Before the start...

Page 38: ...rature reached is below 60 C The wash performance is the same as with the Cottons 60 C pro gramme Note for test institutes The test programme conforms to EN 60456 and the energy label to Directive 1061 2010 Minimum iron Cold to 60 C Max load 4 0 kg Items Synthetic and mixed fibre textiles as well as easy care cotton Tip Reduce the spin speed for fabric that creases easily Delicates Cold to 40 C Ma...

Page 39: ...n and mixed fibre Tip Pre treat collars and cuffs depending on the level of soiling Wash silk shirts and blouses in the Silks programme If the preset Pre ironing Extra is switched off the maximum load capacity is increased to 2 0 kg MobileStart The Miele mobile app is used for selecting programmes and operating the ap pliance QuickPowerWash 60 C 40 C Max load 4 0 kg Items Lightly to moderately soi...

Page 40: ...ash cycle This programme is the most efficient in terms of energy and water consumption for washing cottons Note for test institutes Test programme for compliance with EU legislation regarding ecodesign No 2019 2023 and energy labelling in accordance with Regulation No 2019 2014 Proofing 40 C Max load 2 5 kg Items Treating microfibre fabric ski wear or table linen made from mainly synthetic fibres...

Page 41: ...C Max load 3 5 kg Items Cotton garments that have hardly been worn or are only very lightly soiled Tip The Quick Extra is activated automatically Sportswear Cold to 60 C Max load 3 0 kg Items Sportswear such as singlets and leggings as well as microfibre and fleece garments Tip Do not use fabric conditioner Follow the instructions on the care label Automatic plus Cold to 40 C Max load 6 0 kg Items...

Page 42: ...g starching Tip Reduce the spin speed for fabric that creases easily Laundry that is to be starched should be washed but not treated with fabric conditioner Items will be rinsed very effectively with 2 rinses by activating the Water extra Drain Spin Tip Drain Set the spin speed to 0 rpm Make sure you select the appropriate spin speed ...

Page 43: ...emperatures there is a danger of a build up of bacteria in the washing machine Cleaning the washing machine will significantly reduce bacteria mould and biofilm as well as prevent the build up of unpleasant odours Tip Optimum results can be achieved by using Miele s IntenseClean washing machine cleaner Alternatively a universal powder deter gent can be used Dispense the washing machine cleaner or ...

Page 44: ...cates Woollens Silks Express 20 Automatic plus Drying The number of dots indicates the dry ing temperature Normal temperature Low temperature Do not tumble dry Ironing The number of dots indicates the iron ing temperature Hot iron max sole plate temp approx 200 C Medium hot iron max sole plate temp approx 150 C Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this sym...

Page 45: ...ry small load 1 kg in a normal wash programme The wash duration is reduced Please note the following advice Use liquid detergent Reduce the dosage to a maximum of 50 of the amount quoted for a load Pre ironing In order to reduce creasing the laundry undergoes a smoothing process at the end of the programme Reducing the maximum load by 50 will achieve a better result Follow the instructions in the ...

Page 46: ...n of between 30 minutes and 6 hours in 30 minute increments can be selected for the soak process See Settings for more information The factory default setting is 30 minutes Intensive For hard wearing laundry that is very heavily soiled Cleaning efficiency is in creased through more intense mechan ical action and the application of more heat energy Extra quiet This option reduces noise levels durin...

Page 47: ...ing Water Pre wash Soak Intensive Extra quiet Extra gentle AllergoWash Cottons Minimum iron Delicates Woollens Silks Shirts QuickPowerWash Dark garments Denim ECO 40 60 Proofing Outerwear Express 20 Sportswear Automatic plus Separate rinse Starch can be selected activated automatically cannot be selected ...

Page 48: ...ron 2 4 2 3 Delicates 2 4 2 3 Woollens 2 Silks 2 Shirts 3 4 3 QuickPowerWash 2 Dark garments Denim 3 5 2 3 ECO 40 60 2 3 2 Proofing 1 Outerwear 3 4 3 Express 20 1 Sportswear 2 3 3 Automatic plus 2 4 2 3 Separate rinse Starch 0 1 5 Drain Spin Maintenance wash 3 Please see the next page for a description of the symbols ...

Page 49: ...o gramme sequence Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing Exception There is no anti crease phase in the Woollens and Silks programmes The washing machine can be opened at any time 1 If a temperature of 60 C or higher is selected and with and two rinses are carried out If a tem perature of less than 60 C is selec...

Page 50: ...tion Activation PowerWash is activated automatically in the programmes listed above PowerWash is deactivated if The selected final spin speed is less than 600 rpm CapDosing has been selec ted for the main wash The wash temperature is higher than 60 C Extras such as Pre wash or Water have been selected A large load is being washed in the Cottons programme Special features Drenching phase The washin...

Page 51: ...ine switches off To continue turn the programme se lector to the position of the wash pro gramme that was started Cancel OK Yes Touch the sensor control The following will appear in the display Cancel OK No Confirm with the OK sensor control Tip If Cannot be changed appears in the display the programme selector is in the incorrect position Cancelling a programme You can cancel a wash programme at ...

Page 52: ...and III Dispense according to the amount spe cified on the packaging First add deter gent and then the water softener You can then use the recommended amount of detergent for water hardness level I Water hardness levels Hardness scale Hardness level in mmol l German scale d I soft 0 1 5 0 8 4 II medium 1 5 2 5 8 4 14 III hard above 2 5 above 14 Dispensing aids Use dispensing aids e g balls if thes...

Page 53: ... Activate the sensor control if us ing a capsule Touch the Start Add laundry sensor control Colour run and dye removers dyes Damage due to colour run dye removers Colour run and dye removers can cause corrosion in the washing ma chine Do not use colour run or dye re movers in this washing machine Dyes suitable for use in domestic wash ing machines can be used However please note that the salt used...

Page 54: ...mation about these detergents Miele detergents Miele capsules UltraWhite UltraColor Cottons Minimum iron Delicates Woollens Silks Shirts QuickPowerWash Dark garments Denim ECO 40 60 Proofing Outerwear Express 20 Sportswear Automatic plus Separate rinse Starch Recommendation Specialist detergents e g WoolCare No recommendation Fabric care e g fabric conditioner Additive e g booster ...

Page 55: ... given in the Programme chart Universal Coloureds Delicates and woollens Specialist detergent Cottons Minimum iron Delicates Woollens Silks Shirts QuickPowerWash Dark garments Denim 1 ECO 40 60 Outerwear Express 20 1 Sportswear Automatic plus Maintenance wash 2 Recommendation 1 Liquid detergent No recommenda tion 2 Powder detergent ...

Page 56: ...le stainless steel cleaning agent following the manufacturer s instruc tions on the packaging Damage caused by cleaning agents Solvent based cleaning agents ab rasive cleaners glass cleaners or multi purpose cleaning agents can cause damage to plastic surfaces and other parts Do not use any of these cleaning agents Cleaning the detergent dis penser drawer Washing at low temperatures and the use of...

Page 57: ...the siphon from com partment and clean under warm run ning water Clean the siphon tube in the same way 2 Replace the siphon Clean the fabric conditioner channel using a brush and warm water Cleaning the detergent dispenser drawer compartment Use a bottle brush to remove deter gent residues and limescale from the jets inside the detergent dispenser drawer compartment Replace the detergent dispenser...

Page 58: ...ternal water sup ply Cleaning the filter in the inlet hose First turn off the stopcock Unscrew the inlet hose from the stop cock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter slat 2 and remove the plastic filter Clean the filter Reassemble in reverse order Cleaning the filter in the inlet valve Using pliers carefully loosen the ribbed plastic nut on ...

Page 59: ... mains plug is plugged in and switched on Check whether the fuse or circuit breaker has tripped The washing machine has switched off automatically to save energy Switch the washing machine on again by turning the programme selector The display prompts you to enter a code Access via a code has been activated Enter the code and confirm the entry Deactivate the code if you do not wish this message to...

Page 60: ... washing machine door is then released Wait for the drain pump to stop before switching the washing machine off Waterproof system Turn off Ser vice The water protection system has reacted Close the stopcock Call the Miele Customer Service Department Service Fault F There is a fault Disconnect the washing machine from the electri city supply Switch off at the wall and withdraw the plug from the soc...

Page 61: ...machine Touch the OK sensor control Run the Clean machine programme using Miele ma chine cleaner or a universal powder detergent This will clean the washing machine and prevent a build up of bacteria and odours Align the washing machine The Pre ironing extra option which runs at the end of the programme could not be carried out properly Check whether the washing machine is aligned correctly see In...

Page 62: ...cleaning The nozzle in the top of the door ring is blocked with fluff Remove the fluff with your finger Do not use any sharp or pointed tools to do this Restart the programme after cleaning If the fault message appears again contact the Miele Customer Service Department The washing machine can still be used but with reduced functionality The messages will appear at the end of the programme and whe...

Page 63: ...wer slightly open to allow them to dry The machine shakes during the spin cycle The machine feet are not level Level the machine and adjust the feet correctly The laundry has not been spun properly and is still wet The machine detected an imbalance during the final spin cycle and reduced the spin speed automatically Include both large and small items in the load as this will give better distributi...

Page 64: ... or is clogged Clean the siphon see Cleaning and care Clean ing the detergent dispenser drawer At the end of the pro gramme there is still li quid in the capsule The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked Clean the small pipe This is not a fault For technical reasons a small amount of water will remain in the capsule There is water in the fabric co...

Page 65: ...nsufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry Use more detergent Before washing the next load run the Maintenance wash using Miele machine cleaner or a powder de tergent White residues which look like powder deter gent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not ...

Page 66: ...ving laundry Comfort cooling appears in the display after a programme has been cancelled To protect the user against scalding the door cannot be opened if the suds temperature is higher than 55 C Wait until the temperature in the drum has de creased and the message has gone out in the dis play The following appears in the display Service Door release fault F35 The door lock has jammed Call the Mie...

Page 67: ...of scalding due to hot suds Escaping suds will be hot if laundry has been washed at high temperat ures Carefully allow all suds to drain off Draining the washing machine Remove the drain filter though not completely Place a suitable container under the access panel e g a universal oven tray Slowly unscrew the drain filters to let the water out Tighten the drain filters back up again if you need to...

Page 68: ...curely Close the drain pump access panel Risk of water damage Make sure the drain filters are se curely tightened Otherwise there is a risk of water leakage during use Replace the drain filters correctly and tighten them securely Open the door Danger of injury due to rotating drum Reaching into a moving drum is ex tremely dangerous Always make sure that the drum is stationary before reaching in to...

Page 69: ... door is opened Optional accessories Optional spare parts and accessories for this washing machine are available from your Miele Dealer the Miele Spare Parts Department or via the internet at www miele co uk Please note that telephone calls may be monitored and recorded for training purposes EPREL database From 1 March 2021 information on en ergy labelling and ecodesign require ments will be avail...

Page 70: ...r inlet hose pressure tested to 7000 kPa b Mains connection cable c Flexible drain hose with detachable swivel elbow d Control panel e Detergent dispenser drawer f Door g Access to filters pumps and emer gency release h Four height adjustable feet ...

Page 71: ... drain hoses and mains connection cable c Mains connection cable d Protruding lid for holding when mov ing the machine e Water inlet hose pressure tested to 7000 kPa f Safety caps for transit bars g Transport clips for inlet and drain hoses and for storing transit bars when not in use ...

Page 72: ...s is usually the most stable part of the floor Injury can occur if the washing machine has not been adequately secured During installation the washing ma chine must be secured on a plinth to be made available on site concrete or brick in order to ensure it cannot fall or slip Secure the washing machine using a clamp fastening bracket MTS floor mounting kit available from your Miele dealer or Miele...

Page 73: ... hand transit bar Push the cover out and turn the left hand transit bar 90 using the span ner supplied Withdraw the transit bar Removing the right hand transit bar Push the cover out and turn the left hand transit bar 90 using the span ner supplied Withdraw the transit bar ...

Page 74: ... the covers in firmly until they engage in position Securing the transit bars Secure the transit bars to the back of the washing machine Make sure that the top catch is located above the holder Risk of damage from incorrect transport The washing machine may become damaged if moved without the transit bars in place Keep the transit bars in a safe place Fit them again if the machine is to be moved e...

Page 75: ...vers Press against the retainer with a sharp object a narrow screwdriver for example The cover opens Fitting the transit bars To fit the bars follow the instructions for removing them in reverse order Tip The bars will slide in more easily if you lift the drum slightly ...

Page 76: ...ed in Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a level to check that the washing machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again us ing the spanner supplied until it sits firmly up against the housing Risk of damage due to incor rectly aligned washing machine There i...

Page 77: ...sed to re place the machine lid It is necessary to fit the coverplate for electrical safety reasons Connections for electricity water and drainage should be installed in such a way that they remain accessible when the machine is in its final posi tion Fitting instructions are supplied with the building under kit Washer dryer stack The washing machine can be combined with a Miele tumble dryer in a ...

Page 78: ...7 000 kPa Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the water inlet valves preventing any more water from flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the ...

Page 79: ...st be installed A stopcock with a inch threaded union is required for the connection If this is not available only a qualified in staller may connect the washing ma chine to the mains water supply The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and the threaded union if necessary The washing machine is not s...

Page 80: ...le from Miele or from your Miele dealer Drainage options 1 Directed into a sink or basin Please note Hook the hose over the edge and secure it If the water is pumped into a washbasin make sure that it can drain away freely Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nipp...

Page 81: ...s BS 7671 in the UK We recommend the use of a suitable RCD If the connection cable is damaged it must only be replaced with a specific connection cable of the same type available from the Miele Customer Ser vice Department For safety reasons such replacement may only be carried out by a qualified technician or the Miele Customer Service Department The data plate indicates the nominal power consump...

Page 82: ...a plate Fuse rating See data plate Consumption data See Consumption data Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1000 kPa 10 bar Water inlet hose length 1 60 m Drain hose length 1 50 m Connection cable length 2 00 m Maximum delivery head 1 00 m Maximum drainage length 5 00 m LEDs Class 1 Test certifications awarded See data plate Power rating in off mode 0 40 W Networ...

Page 83: ... EU The complete text of the EU declaration of conformity is available from one of the following internet addresses Products Download from www miele co uk For service information operating instructions etc go to www miele co uk do mestic customer information 385 htm and enter the name of the product or the serial number ...

Page 84: ...mum iron 30 4 0 0 60 57 1 59 30 Delicates 30 3 0 0 20 40 1 09 Woollens 30 2 0 0 23 35 0 39 Automatic plus 40 6 0 0 60 59 1 59 QuickPowerWash 40 4 0 0 58 40 0 49 Express 20 1 40 3 5 0 33 30 0 20 Shirts 2 60 2 0 0 66 40 1 31 1 sensor control activated Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and v...

Page 85: ...gy label with Directive 1061 2010 With the PowerWash washing technique during the heating phase the temper ature measured by the sensor in the suds container is higher than the actual temperature of the laundry The temperature measured at the sensor does not reflect the temperature of the laundry ...

Page 86: ... 2 40 3 5 0 33 30 0 20 26 60 1200 Woollens 30 2 0 0 23 35 0 39 1200 QuickPowerWash 40 4 0 0 58 40 0 49 1400 Test programme for compliance with EU legislation regarding ecodesign 2019 2023 and energy labelling in accordance with Regulation No 2019 2014 1 Maximum laundry temperature reached in main wash 2 sensor control activated Information for customers Consumption data can vary from the nominal v...

Page 87: ... Language OK You are now in the Settings sub menu Selecting settings Touch the sensor controls until the setting you want appears in the display The sensor control scrolls down the list The sensor control scrolls up the list Touch the OK sensor control to select the setting displayed Changing a setting Touching the sensor controls will call up the different options for the setting The option that ...

Page 88: ...d is saved Buzzer volume The buzzer sounds to let you know the programme has finished The buzzer can be set to be louder or quieter Selection Off quiet loud factory default Keypad tone Each touch of a sensor control is con firmed with an audible tone Selection Off quiet factory default loud Welcome tone The volume for the welcome tone can be set to one of 7 different settings Selection Off quiet f...

Page 89: ... code This only appears if the PIN code had been activated previously Units The temperature can be displayed as degrees C Celsius or F Fahrenheit The factory default is C Celsius Brightness You can set the brightness of the dis play the sensor controls and the dimmed sensor controls Selection Display Controls the brightness of the dis play dark light factory default Buttons active Controls the bri...

Page 90: ...n the display for several seconds Prog max load factory default The programme name and the max imum load size are shown in the dis play for several seconds Off Directly after the programme has been selected the standard display is shown with temperature spin speed and programme duration Memory The washing machine will save the last settings temperature spin speed and some of the extras selected fo...

Page 91: ...ling point Miele recommends ac tivating the reduced temperature set ting at altitudes of 2000 m or above to prevent water from boiling The max imum temperature is reduced to 80 C even if a higher temperature is selec ted The reduced temperature setting is de activated as standard Water plus You can select which function is incor porated into the Water extra option Selection Extra water factory def...

Page 92: ...the edge of a sink or basin In buildings where the drainage pipes do not comply with DIN 1986 Suds cooling is deactivated as stand ard Low water pressure If the water pressure is below 100 kPa 1 bar the washing machine cancels the programme and the Water intake See fault message appears If the on site water pressure cannot be increased activating this function will prevent the programme from being...

Page 93: ...isible if Miele home is activated The following values are displayed The quality of WiFi reception The network name The IP address Set up again visible if set up Resets the WiFi login network to im mediately re establish a new connec tion Reset visible if set up The WiFi is switched off The WiFi connection will be reset to the factory default setting The network configuration should be re set when...

Page 94: ...en start within the timeframe specified when it receives your signal If it has not received a start signal by the latest start time set the washing machine will start automatically Remote control is activated as stand ard SmartGrid The SmartGrid setting is only visible if the Miele home setting is set up and activated This function can be used for starting your washing machine automatically at a t...

Page 95: ... installa tion manually Deactivate RemoteUpdate if you do not want any updates to be downloaded automatically Running RemoteUpdate Information about the content and scope of an update will be provided in the Miele mobile app A message will appear in your washing machine display if a software update is available You can install the update immediately or postpone this until later When the washing ma...

Page 96: ...etergent UltraWhite powder detergent Best results at 20 30 40 60 95 C Radiant white laundry thanks to powerful formula with active oxygen Excellent stain removal even at low temperatures UltraColor liquid detergent Best wash results at 20 30 40 60 C With colour protection formula for brilliant colours Excellent stain removal even at low temperatures WoolCare delicates detergent liquid detergent Fo...

Page 97: ...re protection technology to help prevent items shrinking and felting Colour protection formula for gentle cleaning Caps UltraDark Special purpose detergent for dark and black laundry Colour protection formula for gentle cleaning Anti pilling effect protects your gar ments from discolouration Retains colour intensity and bright ness Caps CottonRepair Special purpose detergent for cotton fabrics Vis...

Page 98: ... Additives are available as convenient single use capsules Cap Booster Highly effective stain remover Enzyme technology to help remove stubborn stains Suitable for whites and colours For best wash results even at low temperatures Machine care Descaling agent Removes heavy limescale deposits Mild and gentle with natural citric acid Gentle on heater elements drum and other components IntenseClean Fo...

Page 99: ...1 461 07 97 E Mail info miele ie Internet www miele ie Ireland Malaysia Miele Sdn Bhd Suite 12 2 Level 12 Menara Sapura Kencana Petroleum Solaris Dutamas No 1 Jalan Dutamas 1 50480 Kuala Lumpur Malaysia Phone 603 6209 0288 Fax 603 6205 3768 Miele New Zealand Limited IRD 98 463 631 8 College Hill Freemans Bay Auckland 1011 New Zealand Tel 0800 464 353 Internet www miele co nz New Zealand Miele Pte ...

Page 100: ...M Nr 11 653 540 01 en GB WCG 360 ...

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Miele WCG 360, Operating Instructions Manual

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