Problem solving guide
61
Fault message at the end of a programme
Problem
Cause and remedy
Check dosage
Excessive foam has built up during washing.
Use less detergent next time. Follow the manufac-
turer's instructions on dosage given on the pack-
aging.
Hygiene info: run a
programme at min.
75 °C or the “Clean
machine” pro-
gramme
When washing, a wash programme using a temperat-
ure above 60 °C has not been run for a long time.
Turn the programme selector to
Further pro-
grammes
/
.
Touch the
sensor controls until
Maintenance
appears in the display.
Touch the
OK
sensor control.
The following appears in the display:
Clean machine
Touch the
OK
sensor control.
Run the
Clean machine
programme using Miele ma-
chine cleaner or a universal powder detergent.
This will clean the washing machine and prevent a
build-up of bacteria and odours.
Align the washing
machine
The
Pre-ironing
extra option which runs at the end of
the programme could not be carried out properly.
Check whether the washing machine is aligned
correctly (see “Installation – Levelling the ma-
chine”).
Check whether the maximum drain height of 1 m
has been exceeded.
If the fault message appears again, contact the Miele
Customer Service Department. The washing machine
can still be used, but without the
Pre-ironing
extra op-
tion.
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the
OK
sensor control.
Summary of Contents for WCG 360
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