background image

A fault indicator light comes on but the wash programme
continues as normal

Problem

Possible cause

Remedy

A

The Check drain light
flashes.

The drain outlet is
restricted.

Clean the drain filter and the drain
pump as described in "Problem
solving guide - Opening the drum
door in the event of a blocked
drain outlet and/or power failure".

The Check inlet light
flashes.

The water inlet is
restricted.

Check whether

the stopcock is opened wide
enough.

the inlet hose is kinked.

The filter in the
water inlet hose is
dirty.

Clean the filter.

The Excess detergent
check light comes on.

Excessive foam
has built up
during washing.

Use less detergent next time and
follow the manufacturer’s
instructions on dosage given on
the packaging.

The Main wash
indicator light is
flashing.

There is a fault.

Start the programme again.
If the fault indicator occurs again,
contact the Service Department.

The Anti-crease/Finish
indicator light is
flashing.

The position of the programme selector was altered
after the start of the programme. Turn the programme
selector back to the programme previously chosen.

A

To switch off the fault indicator: switch the washing machine off with the

I-On/0-Off

button and turn the programme selector to

Finish

.

Problem solving guide

36

Summary of Contents for W 2129

Page 1: ...g instructions for Washing machine W 2129 To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time G M Nr 06 523 220 ...

Page 2: ...h if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your appliance or machine Please do not therefore dispose of your old machine or appliance with your household waste Please dispose of it at your local community waste collection recycling centre and ensure that it presents no dange...

Page 3: ... Programme selector 12 Additional option buttons 12 Spin button with indicator lights 12 Before using for the first time 13 Washing environmentally and economically 14 Energy and water consumption 14 Detergent 14 Additional options Soak Pre wash Intensive 14 When drying with a tumble dryer 14 How to wash correctly 15 Brief instructions 15 Programme chart 16 Garment care label symbols 19 How to was...

Page 4: ... removers dyes 30 Cleaning and care 31 External casing and fascia panel 31 E Cloth 31 Extra cleaning 31 Cleaning the detergent dispenser drawer 31 Cleaning the filter in the water inlet 33 Problem solving guide 34 The programme does not start 34 The wash programme stops and a fault indicator light comes on 35 A fault indicator light comes on but the wash programme continues as normal 36 General pr...

Page 5: ... under a continous worktop in a kitchen run 50 Fitting a decor panel 51 Shortening the door panel 52 Fitting a plinth facing 53 The Miele water protection system 54 Connection to the water supply 55 Connection to the drainage system 56 Electrical connection U K 57 Consumption data 58 Note for test institutes 58 Technical data 59 Programmable functions 61 Water plus system 61 Gentle action 63 Top u...

Page 6: ... guaranteed when continuity is complete between the machine and an effective earthing system which complies with local and national regulations It is most important that this basic safety requirement is present and regularly tested and where there is any doubt the household wiring system should be inspected by a qualified electrician The manufacturer cannot be held liable for the consequences of a...

Page 7: ...fied engineer Do not install your washing machine in rooms where temperatures below freezing may occur Frozen hoses may burst or split The reliability of the electronic control unit may be impaired at temperatures below freezing point Before using the machine for the first time check that the transit fittings at the rear of the machine have been removed see section on Installation During spinning ...

Page 8: ... use these products in this machine Always make sure the drum is stationary before reaching in to remove washing Reaching into a moving drum is extremely dangerous Safety with children This machine is not a toy To avoid the risk of injury do not allow children to play on or near it or to play with the controls Supervise its use by the elderly or infirm and supervise children whilst you are operati...

Page 9: ...is a Cottons programme for small loads of very lightly soiled fabrics Automatic Suitable for small loads of garments made from man made fibres and cotton garments which can be washed together Sort according to colour Separate rinse Suitable for rinsing and spinning articles which have been hand washed Delicates and Silks programmes In these programmes the laundry is washed and spun very gently to ...

Page 10: ...es PC The indicator or check light marked PC is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine s programme data Description of the machine 10 ...

Page 11: ... not selected cIndicator lights for spin speed Rinse hold or Without spin dSpin button For selecting the final spin speed Rinse hold or Without spin eProgramme selector For selecting the wash programme and temperature for that programme The programme selector can be turned clockwise or anti clockwise fProgramme sequence indicator lights Show which section of the wash programme has been reached gCh...

Page 12: ... for the basic wash programme chosen The indicator lights show the speed selected Wash programme rpm Cottons 1400 Minimum iron 900 Delicates 600 Silks 400 Woollens 1200 Quick wash 1400 Automatic 900 Separate rinse 1200 Starch 1400 Drain spin 1400 You can also omit the final spin Press the Spin button to reach Rinse hold The laundry is not spun and remains suspended in the final rinse water This re...

Page 13: ... you must run a wash programme without laundry and without detergent Using detergent could result in an excessive build up of foam This also activates the ball valve The ball valve prevents detergent escaping from the suds container into the sump during a wash programme thus making maximum use of the detergent Open the stopcock Press the I On 0 Off button in Turn the programme selector to Cottons ...

Page 14: ...els of soiling For stubborn or old stains use the Soak option Detergent Do not exceed the amount of detergent recommended by the manufacturer on the packaging Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Additional options Soak Pre wash Intensive Select A wash programme without any additional options for light to...

Page 15: ... machine COpen the drum door DLoad the drum EClose the drum door FSelect a programme GSelect a spin speed HSelect any additional option required IAdd detergent JPress the Start button At the end of a programme KOpen the drum door LRemove the laundry MSwitch off the washing machine NTurn the programme selector to the Finish position OClose the drum door See the Programme chart in the next section f...

Page 16: ...red fabrics or liquid detergent Detergent Powder detergent detergent for coloured fabrics liquid detergent tablet detergent and liquid tab detergent Max load 5 kg Note for test institutes For testing in accordance with EN 60456 you must use the Intensive option Minimum iron 30 C to 60 C 4321876 Fabric For garments made of synthetic fibres mixed fibres and for easy care cotton shirts and blouses Ad...

Page 17: ...or select Without spin Detergent Liquid detergent for delicates Max load 1 kg Silks 30 C c Fabric Hand washable fabrics with no wool content e g satin lace and silk Additional option Water plus Notes Laundry remains relatively crease free for easier ironing Place socks tights bras etc in a washing bag Detergent Liquid detergent for delicates Max load 1 kg Woollens cold to 40 C ac Fabric Machine wa...

Page 18: ...gether Sort according to colour Additional options Soak Pre wash Intensive Water plus Notes For heavy soiling or where staining is visible use the Intensive additional option If fabrics have a high proportion of man made fibres it is advisable to programme the machine for Gentle Action See Programmable functions Detergent Powder detergent detergent for coloured fabrics liquid detergent Max load 3 ...

Page 19: ...sh apf Dry clean D Do not dry clean w Clean professionally x Suitable for chlorine bleaching z Do not use chlorine bleach Tumble dry q At normal temperature r At low temperature s Do not tumble dry Ironing I Hot iron H Medium hot iron G Cool iron J Do not iron Garment care label symbols 19 ...

Page 20: ...hould be washed separately several times before being washed together with other garments Always wash whites and coloureds separately Delicate textiles should be washed separately in a delicates programme use a washing bag where appropriate Curtains Remove lead weights and strips or place in a laundry bag Underwiring and collar stiffeners Any loose wiring in bras shirt collar stiffeners etc should...

Page 21: ...ing spinning To save energy and water try to load the maximum amount for the programme selected However be careful not to overload the machine Overloading reduces the wash result and causes more creasing EClose the drum door with a gentle swing Make sure that no garments are caught between the drum door and seal FSelect a programme Turn the programme selector to the required programme GSelect a sp...

Page 22: ...aining The duration of the main wash is increased Pre wash For heavily soiled laundry and items with dried on stains Soak For heavily soiled and stained items with protein stains e g blood fats and oils cocoa A length of time of between 30 minutes and 2 hours can be programmed in 30 minute increments for the soak process The machine is set ex works with a soak period of 2 hours To programme in a d...

Page 23: ...sumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for Pre wash if selecting Pre wash add 1 3 of the total amount recommended This compartment is also used for starch formulations when starching separately j Detergent for the main wash including Soak Fabric conditio...

Page 24: ...ult in injury Check the folds in the door seal for any small articles e g buttons which may be lodged there Check that all items have been removed from the drum Items left in the drum could discolour other items in the next wash or become discoloured themselves MSwitch off the washing machine Press and release the I On 0 Off button and turn the programme selector to Finish The Anti crease Finish l...

Page 25: ...ottons Minimum iron Quick wash Automatic Starch Press the Door button in and hold it until the door springs open Add or remove items Close the door The programme will continue automatically The door cannot be opened if the suds temperature is above 55 C the water is above a certain level the programme has reached the Final spin stage How to wash correctly 25 ...

Page 26: ... the programme selector is moved the indicator light Anti crease Finish will start flashing However the programme sequence remains unaffected The indicator light will go out again when the programme selector is moved back to the programme previously chosen Skipping a programme stage Turn the programme selector to Finish As soon as the programme sequence indicator light for the programme stage you ...

Page 27: ...iron d a e 2 33 L2 L Delicates e b e 3 L Silks d 2 L Woollens c 2 L2 L Quick wash d a 2 L2 L Automatic d a e 2 L2 L Starch d 1 L Separate rinse e 2 L d Low water level Medium water level e High water level a Normal wash rhythm b Gentle action c Woollens d Silks Please continue reading for further details about the programme sequences How to wash correctly 27 ...

Page 28: ...s show the stage the programme has reached Special features in the programme sequences Anti crease At the end of every programme with the exception of the Woollens programme the anti crease action switches on for a maximum of 30 minutes The door can be opened and laundry removed at any time during the anti crease phase 1 A third rinse takes place automatically if there is too much foam in the drum...

Page 29: ... special con tainer from the Miele Spare Parts de partment which sits in the main wash compartment j of the detergent dis penser drawer Add liquid detergent to this container for the main wash and to compartment i for the pre wash The right amount to dispense will depend on the following The quantity of laundry The soiling level of the laundry Lightly soiled No visible dirt or stains Possibly slig...

Page 30: ...arch See Cleaning the detergent dispenser drawer Do not add starch formulations or viscous liquid starch to the compartment as it will clog it up See Adding starch separately Adding fabric conditioner separately Add fabric conditioner to compartment Turn the programme selector to Starch Select a spin speed Press the Start button Adding starch separately Use the separate Starch programme when using...

Page 31: ...ailable from the Miele UK Spare Parts Department which is suitable for cleaning surfaces such as stainless steel glass plastic and chrome without the use of chemicals It can be washed 300 times Extra cleaning Carry out a hot wash 70 C or above with powder detergent approx every 6 weeks to help prevent deposits building up in the machine These can occur when washing is mainly done at low temperatur...

Page 32: ...ace the siphon If starching frequently thoroughly clean the siphon and siphon tube regularly A build up of starch will cause them to get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 32 ...

Page 33: ...urn off the stopcock Unscrew the threaded union connecting the free end of the inlet hose to the stopcock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove Clean the plastic filter Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighte...

Page 34: ...ulations Unauthorised repairs could be dangerous The programme does not start Problem Possible cause Remedy The Anti crease Finish indicator light is not on or the Start indicator light is not flashing There is no power Check that the mains plug is plugged in and switched on the fuse or circuit breaker has not tripped The programme does not start when Drain Spin has been selected The washing machi...

Page 35: ... m The Check inlet light flashes The water inlet is blocked Open the stopcock The filter in the water inlet hose is dirty Clean the filter The Check inlet and Check drain lights are flashing The water protection system has reacted Call the Service Department The Soak Pre wash or Rinses indicator light is flashing There is a fault Start the programme again If the fault indicators occur again contac...

Page 36: ... the filter The Excess detergent check light comes on Excessive foam has built up during washing Use less detergent next time and follow the manufacturer s instructions on dosage given on the packaging The Main wash indicator light is flashing There is a fault Start the programme again If the fault indicator occurs again contact the Service Department The Anti crease Finish indicator light is flas...

Page 37: ...is too low Clean the filter in the water inlet system It may be useful to press the Water plus button Washing powder used with water softener tends to become sticky Pour washing powder into the dispenser before adding any water softener Fabric conditioner is not completely dispensed or too much water remains in the compartment The siphon is either incorrectly positioned or clogged Clean the siphon...

Page 38: ...t load run a Cottons 95 C programme with powder detergent but without a load There are white residues which look like powder detergent on dark coloured laundry The detergent contained compounds zeolites to aid water softening which are not soluble in water These have ended up on the laundry Try and brush off the residues with a soft brush once the laundry is dry Use a liquid detergent to wash dark...

Page 39: ...tton Power cut Open the drum door as described in the section Opening the door in the event of a power failure The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the drain filter and the drain pump For safety reasons the drum door cannot be opened if the suds t...

Page 40: ...ne Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Use a screwdriver to open the flap in the machine plinth Pull the flap and the drain hose attached to it out of the machine Point the drain hose into a suitable container Remove the stopper Once the flow of water ceases replace the stopper in the end of the hose Proble...

Page 41: ...us Door hinged right Use a screwdriver to push the emergency door latch downwards see illustration The drum door will open Door hinged left Use a screwdriver to push the emergency door latch downwards see illustration The drum door will open Cleaning the drain filter There is a lever behind the detergent drawer fascia panel Remove the lever Problem solving guide 41 ...

Page 42: ...tely and then clean it thoroughly Check that the impeller can turn easily Remove any foreign objects e g buttons coins etc and fluff Clean the drain filter housing Put the drain filter back in place and secure Make sure the drain filter is securely tightened Otherwise there is a risk of water leakage during use Problem solving guide 42 ...

Page 43: ...lease quote the model and serial number of your appliance both of which are shown on the data plate visible at the top inside of the door above the porthole glass when the door is open Optional accessories Optional accessories for this washing machine are available from your Miele Dealer or from the Miele Spare Parts Department Please note that telephone calls may be monitored and recorded for tra...

Page 44: ...ical connection c f Flexible drain hose with detachable swivel elbow gControl panel hDetergent dispenser drawer iDrum door jAccess panel to the drain filter and the drain pump kAccess panel to the emergency door release and drainage lFour height adjustable screw feet Installation 44 ...

Page 45: ...Rear view aProtruding edge for holding when moving the machine bElectricity supply cable cTransit bar covers dInlet hose tested to withstand pressure of at least 7 000 kPa eDrain hose Installation 45 ...

Page 46: ...ble install the machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spinning using retaining clips available from the Miele Spare Parts Dept Installing the washing machine To manoeuvre the machine out of its packing case to its installation site hold it by the edge of the lid where it p...

Page 47: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation 47 ...

Page 48: ...ashing machine must not be moved without the transit bars in place Store them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation 48 ...

Page 49: ...heck the machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must sit firmly up against the housing Please also check this for the feet which did not need adjustment Otherwise there is the danger of the machine moving about Washer dryer stack A Miele tumble dryer can b...

Page 50: ...mage when the machine is pushed into position or taken out for servicing Connections for electricity water and drainage should be installed in such a way that they remain accessible when the machine is in place N Niche height 820 930 mm illustration shows machine with lid removed Niche height mm Action 820 None required from 830 840 Fit longer screw feet Set to approx 40 mm from 870 885 Use one ra...

Page 51: ... see illustration Then take the upper decor strip off by pulling it forwards Loosen but do not unscrew completely the screws on the three remaining decor strips Move the decor strips forwards A decor panel up to 4 mm thick can now be inserted Slide the decor panel in from above Press the decor strips into position and tighten up the loosened screws Now push on the upper decor strip from the front ...

Page 52: ...r First remove the door panel to do this unscrew the 10 screws see arrows from the inside machine door Then remove the three decor strips from the door panel to do this unscrew the screws Shorten the door panel and the two side decor strips at the bottom by measurement X using a suitable saw Drill four holes for securing the lower decor strip into the door panel Fit the decor strips and the door p...

Page 53: ...ess 8 mm Height H The plinth facing height must be calculated after aligning the height of the machine with the screw feet or after fitting the raising kit s Installation Calculate height H from the floor up into the groove on the underside of the washing machine Cut the plinth facing to size Slide it into the groove Useful tip If the machine is fitted on a height adjustment frame you can use doub...

Page 54: ... machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess wat...

Page 55: ... plumber The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply and connection to a household water softener is not recommended Maintenance and care Only use a genuine Miele hose should you ever need a replacement or e...

Page 56: ...ry head of more than 1 m up to a maximum of 1 8 m a second duo drain pump is available with the corresponding kit from the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowin...

Page 57: ...ble to install a residual current device RCD with a trip current of 30 mA in accordance with DIN VDE 0664 VDE 0100 Section 739 Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used ...

Page 58: ...0 C 1 0 kg 0 35 65 49 min 59 min Silks 30 C 1 0 kg 0 24 39 37 min Woollens 30 C 2 0 kg 0 23 37 40 min Quick wash 40 C 2 5 kg 0 35 35 31 min Automatic 40 C 3 0 kg 0 30 0 60 30 50 54 min 1 h 09 min 1 EN 60456 test programme Note for test institutes For testing in accordance with EN 60456 you must use the Intensive option Consumption data can vary from the nominal values given depending on water pres...

Page 59: ... plate Rated load see data plate Fuse rating see plug Consumption data see Consumption data Water flow pressure min 100 Pa 1 bar Water flow pressure max 1 000 Pa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Connection cable length 1 60 m Drain pump head max 1 00 m Drain pump length max 5 00 m Test certificates awarded Radio TV suppression VDE Technical data 59 ...

Page 60: ...Programmable functions for changing standard settings ...

Page 61: ...um iron Quick wash Automatic Silks The programmed setting is then activated by pressing the Water plus additional option button The settings are as follows Setting 1 an increase in the rinse water level for the programmes listed Setting 2 an increase in the water level in the main wash and rinses for the programmes listed the washing machine is delivered with setting 2 programmed as standard Setti...

Page 62: ...programme selector to the Cottons 75 C position The Soak Pre wash sequence indicator light will briefly flash twice in 2 second intervals to show that factory Setting 2 is stored in memory FEach subsequent press on the Start button selects a different setting see list on previous page The Soak Pre wash sequence indicator light will flash x 1 Setting 1 x 2 Setting 2 x 3 Setting 3 x 4 Setting 4 GSwi...

Page 63: ...memory Before you begin first ensure that The washing machine is switched off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Cotton...

Page 64: ...t The washing machine is switched off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 40 C position If the Soak Pre wash seq...

Page 65: ...off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 30 C position If the Soak Pre wash sequence indicator light does not fla...

Page 66: ... On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Minimum iron 60 C position The Soak Pre wash sequence indicator light will briefly flash once every 2 seconds to show that a soak time of 2 hours is stored in memory FEach subsequent press on the Start button selects a different setting If the Soak Pre wash sequen...

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Page 68: ...Alteration rights reserved 2606 W 2129 M Nr 06 523 220 02 en GB ...

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