Problem solving guide
65
Problem
Possible cause and solution
Dishes are not dry or
cutlery and glasses are
spotty.
The rinse aid dosage is set too low or the rinse aid
reservoir is empty.
Replenish the reservoir, increase the dosage or
change the brand of rinse aid (see
“Commissioning, Rinse aid”).
Dishes were taken out of the chamber too soon.
Leave it in for longer (see “Operation”).
Glasses have a
brownish-blue
discolouration; the
deposit cannot be
wiped off.
Detergent deposits.
Switch to another detergent right away.
Glasses are dull and
discoloured; the deposit
cannot be wiped off.
The glassware is not dishwasher-proof. The surfaces
are affected.
Purchase glassware which is dishwasher-proof.
Tea or lipstick stains
have not been
completely removed.
The wash temperature of the selected program was
too low.
Select a program with a higher wash temperature.
The bleaching effect of the detergent is too low.
Switch to another detergent.
Plastic parts are
discoloured.
Natural dyes e.g. from carrots, tomatoes or ketchup
may be the cause. The amount of detergent used or
its bleaching effect was not sufficient to deal with
natural dyes.
Use more detergent (see “Operation, Adding
detergent”).
Discolored plastic items will not regain their original
color.
