Problem solving guide
66
Problem
Possible cause and solution
White residue is visible
on the dishes. Clouding
occurs on glassware
and cutlery; film can be
wiped off.
The rinse aid dosage is set too low.
Increase the dosage (see “Settings menu, Rinse
aid”).
The salt reservoir is empty.
Fill the salt reservoir (see “Commissioning,
Reactivation salt”).
The salt reservoir cap has not been screwed on
correctly.
Replace it, making sure that it screws back on
correctly.
The water softener is programmed to too low a water
hardness level.
Program the water softener to a higher water
hardness level (see “Settings menu, Water
hardness”).
There are rust stains on
cutlery.
A program was not run after reactivation salt was
added. Traces of salt have got into the wash cycle.
Always run the
Rinse & Hold
program after
refilling salt.
The affected items are not corrosion resistant.
Purchase cutlery which is dishwasher-proof.