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Frequently Asked Questions

54

Problem

Possible cause and solution

The warning buzzer is
sounding.
All the program indica-
tor lights flash when the
door is opened.
Fault code 



 appears

in the time display.

There may be a technical fault.

Turn the dishwasher off with the 

 button.

Turn the dishwasher back on after a few seconds.

Select the desired program.

Close the door.

If the indicator lights flash again, there is a technical
fault.

Contact Miele Service.

Fault 



:

The drain pump is still
running, even with the
door open.

The WaterProof System has reacted.

Turn off the water supply.

Contact Miele Service.

Fault 



:

A fault has occurred in the circulation pump.

Turn the dishwasher off for at least 30 seconds
with the 

 button.

Turn the dishwasher back on.

Select the desired program.

Close the door.

If the fault message appears again, there is a techni-
cal fault.

Contact Miele Service.

Summary of Contents for G 4993

Page 1: ...Operating Instructions Dishwasher To prevent accidents and machine damage read these instructions be fore installation or use en US M Nr 10 654 330 HG05 ...

Page 2: ...ator 19 Setting the rinse aid dosage 19 Loading the dishwasher 21 Tips 21 Loading examples 23 Upper basket 27 Adjusting the upper basket 28 Lower basket 29 Cutlery 30 3D cutlery tray depending on model 30 Cutlery basket depending on model 31 Operation 32 Detergent 32 Turning on 34 Selecting a program 34 Starting a program 35 Time display 35 Energy management 36 At the end of the program 36 Turning...

Page 3: ... system 50 Cleaning the spray arms 52 Frequently Asked Questions 53 Technical problems 53 Water intake fault 55 Water drainage fault 56 General problems 57 Noises 58 Poor cleaning results 59 Frequently asked questions 62 Cleaning the drain pump and non return valve 62 Customer service 63 Repairs 63 Warranty 63 Optional accessories 64 Installation Instructions 67 Electrical connection 68 Water conn...

Page 4: ... dishwasher please read the installation plan and the operating instructions carefully before it is installed and used for the first time Both con tain important information on its installation safety use and main tenance Keep the installation plan and the operating instructions in a safe place and pass them on to any future owner Miele cannot be held liable for damage caused by non compliance wit...

Page 5: ...uitable for outdoor use It must only be used as specified in these operating instructions for cleaning domestic dishes and cutlery Any other usage is not supported by the manufacturer and could be dangerous This appliance is not intended for use by persons including chil dren with reduced physical sensory or mental capabilities or lack of experience and knowledge ...

Page 6: ... on model is active keep young children away from the area in which the door opens Danger of injury in the unlikely event of a fault with the open ing mechanism Danger of suffocation Ensure that any plastic wrappings bags etc are disposed of safely and kept out of the reach of children Keep children away from detergents Dishwasher detergents can cause burning in the mouth nose and throat if swallo...

Page 7: ...ian Miele cannot be held liable for the consequences of an inadequate grounding system e g electric shock Reliable and safe operation of this dishwasher can only be as sured if it has been connected to the electrical supply If the dishwasher is plugged into the electricity supply using a 3 pin plug with a grounding contact it must not be hard wired the electrical socket must be easily accessible a...

Page 8: ...ides They are correctly adjusted when the door remains stationary when left half open approx 45 opening angle It is also important that the door cannot fall open The door locking pins automatically retract when the door opens at the end of the drying phase Do not connect the appliance to the electrical supply by a multi socket adapter or an extension lead These do not guarantee the re quired safet...

Page 9: ...e and repair work the appliance must be disconnected from the electrical supply turn it off and with draw the plug from the socket If the connection cable is damaged it must be replaced with a special cable of the same type available from Miele by a Miele au thorized service technician only This dishwasher is supplied with a special bulb to cope with par ticular conditions e g temperature moisture...

Page 10: ...igned horizontally to ensure problem free operation In order to ensure stability built under and integrated dishwashers must only be installed under a continuous counter which is secured to adjacent cabinetry The door springs must be adjusted equally on both sides They are correctly adjusted when the door remains stationary when left half open approx 45 opening angle It is also important that the ...

Page 11: ...ough to handle before unloading Only use detergent and rinse aid formulated for domestic dish washers Do not use dishwashing liquid Do not use commercial or industrial detergents as these may cause damage and there is a risk of a severe explosive chemical re action such as an explosive oxyhydrogen gas reaction Do not fill the rinse aid reservoir with powder or liquid detergent This will cause seri...

Page 12: ...art option depending on model make sure that the dispenser is dry before adding detergent Wipe dry if necessary Detergent will clog if poured into a damp dis penser and may not be thoroughly dispersed Please observe the information given in Technical data regarding the capacity of the dishwasher Accessories Use only genuine original Miele parts If spare parts or acces sories from other manufacture...

Page 13: ... Upper spray arm not visible b Cutlery tray depending on model c Upper basket d Middle spray arm e Air intake for drying depending on model f Lower spray arm g Filter system h Data plate i Rinse aid reservoir j Dual compartment detergent dis penser ...

Page 14: ...th indicator light f Time display g Check Refill indicators These operating instructions apply to several different dishwasher models with different heights The specific dishwasher models are referred to as follows Standard 31 11 16 80 5 cm high dishwashers integrated and 33 1 4 84 5 cm high dishwashers freestanding XXL 33 1 4 84 5 cm high dishwashers integrated ...

Page 15: ...r the proper functioning and safe use of the equipment Handling these mate rials improperly by disposing of them in your household waste can be harmful to your health and the environment There fore please do not dispose of your old appliance with regular household waste and follow local regulations on proper disposal Consult with local authorities dealers or Miele in order to dispose of and recycl...

Page 16: ...ing on model for energy saving dish washing This program is the most ef ficient in terms of its combined en ergy and water consumption at clean ing normally soiled dishes Follow the detergent manufacturer s recommendations on detergent dosage When using powder or liquid deter gent you can use 1 3 less detergent if baskets are only half full The dishwasher can be connected to a hot water supply for...

Page 17: ...y inter rupted Water in the dishwasher may be hot Danger of scalding Only open the door during operation if absolutely necessary and exercise extreme caution when doing so Closing the door Push the baskets in Then lift the door upwards and push until it clicks into position Danger of crushing injuries Do not put your hand inside the door as it is closing ...

Page 18: ...een used previ ously Rinse aid Rinse aid is needed to prevent spotting on dishes and glassware The rinse aid is filled in the reservoir and the set amount will be automatically dosed Filling the rinse aid reservoir with detergent will damage the reservoir Only pour rinse aid formulated for residential dishwashers into the reservoir When using Tab detergents rinse aid is not needed Adding rinse aid...

Page 19: ...fi cient rinse aid for 2 3 programs only Add rinse aid If you consistently use a Tab deter gent you can deactivate the refill indi cators if you wish see Options Refill indicators Setting the rinse aid dosage You can adjust the rinse aid dosage for best results The rinse aid dosage is set in stages from 0 to 6 It is set to 3 at the factory This is the recommended setting The rinse aid dosage can t...

Page 20: ...icator light comes on If this does not happen start the proce dure from the beginning again Press the button three times The indicator light will flash 3 times at short intervals The set value will appear in the display after The flashing sequence will appear in the display This indicates a factory default setting of 3 Use the program selection button to select the setting required Each press of t...

Page 21: ...hould be placed in the center of the basket to ensure better water coverage Concave items such as mugs or bowls should be placed at an angle so that the water can run off The spray arms must not be blocked by items which are too tall or hang through the baskets If in doubt test for free movement by manually rotat ing the spray arms Make sure that small items cannot fall through the holders in the ...

Page 22: ...here wa ter has not run off smoothly It may need to be rubbed dry with a soft cloth Silver which has been in contact with foods containing sulphur can discolor These include egg yolk onions mayon naise mustard fish and marinades Aluminum components e g range hood grease filters must not be cleaned with a commercial or in dustrial cleaning agent These may damage the material Tip When purchasing new...

Page 23: ...Loading the dishwasher 23 Loading examples Loading for 10 standard place settings with cutlery tray Upper basket Lower basket Cutlery tray depending on model ...

Page 24: ...Loading the dishwasher 24 Loading for 16 standard place settings with cutlery tray Upper basket Lower basket Cutlery tray depending on model ...

Page 25: ...Loading the dishwasher 25 Loading for 10 standard place settings with cutlery basket Upper basket Lower basket Cutlery basket ...

Page 26: ...Loading the dishwasher 26 Loading for 13 standard place settings with cutlery basket Upper basket Lower basket Cutlery basket ...

Page 27: ...rt bowls etc Shallow pans or casserole dishes can also be placed in the upper basket Long items such as soup ladles mix ing spoons and long knives should be placed lying down across the front of the upper basket Adjustable cup rack depending on model Raise the rack to make room for tall items Glasses can be arranged along the po sitioning rail of the cup rack to give them some support during the p...

Page 28: ...n into position Depending on the setting of the upper basket the following plate dimensions can be accommodated Dishwashers with cutlery basket see data plate for model number Upper basket adjust ment Plate in inches cm Upper basket Lower basket ADA Full size Upper 7 7 8 20 9 7 16 24 12 3 16 31 13 3 4 35 Middle 8 11 16 22 10 1 4 26 11 7 16 29 Lower 9 7 16 24 11 28 10 5 8 27 Dishwashers with cutler...

Page 29: ...rs and dishes in the center of the lower basket When tilted plates up to 13 3 4 35 cm in diameter can be accommodated MultiComfort area The rear section of the lower basket is used for washing cups glasses plates pots and pans Hinged spikes The spikes at the front are used for washing plates soup bowls platters dessert bowls and saucers The spikes can be lowered to make more room for large items e...

Page 30: ...s on the base of the cutlery tray to ensure that water runs off them freely The upper spray arm must not be blocked by items which are too big The side sections of the tray can be moved into the middle to accommodate tall items of dishware in the upper bas ket If spoon handles do not fit between the holders lay them the other way round You can use the yellow slide to adjust the height of the middl...

Page 31: ... placed handle down in the basket will come out cleaner and drier Place small items of cutlery in the in dividual slots on three sides of the cutlery basket Cutlery insert for the cutlery basket Use the insert supplied for heavily soiled items of cutlery The insert sepa rates the items so that they can be more easily accessed by water Fit it onto the cutlery basket if re quired Insert cutlery with...

Page 32: ... detergent to compartment II depending on the level of soiling With very heavy soil ing you can also add a small amount of detergent to compartment l Tabs may not dissolve completely when the Express program if avail able is used Use only the recommended amount of detergent Continued use of too much detergent may cause machine damage Dishwasher detergents can cause burning in the nose mouth and th...

Page 33: ...ergent packag ing is properly closed after use to avoid it getting damp and becoming lumpy Dispensing aid Compartment I holds a maximum of 2 teaspoons 10 ml Compartment II holds a maximum of 3 tablespoons 50 ml of detergent The marks in compartment II indicate the levels of approximately 1 and 2 tablespoons 20 and 30 ml respec tively The marks indicate the approxi mate fill level in ml when the do...

Page 34: ... according to the type of load and the degree of soiling The different programs and their uses are described in the Program Over view chapter Use the program selection button to select the program required The indicator light for the program se lected will light up The program duration will appear in hours and minutes in the display You can now select program options see Options If any program opt...

Page 35: ...he display before the program begins Dur ing the program the time left until the end of the program can only be viewed when the door is open The program duration displayed may vary with the same program It is influ enced by among other things the wa ter temperature at each intake the re activation process the softener assem bly the type of detergent the amount of dishes and the amount of soiling W...

Page 36: ... the program with the door closed Open the door will appear in the time display If the program indicator light is still flashing the program is not yet fin ished Close the door again so that the pro gram can continue until it has fin ished The drying fan may continue to run for a few minutes at the end of the pro gram You can now empty the dishwasher To prevent the risk of steam damage to the coun...

Page 37: ...iod of time e g while on vacation the water supply should be turned off Unloading the dishwasher Dishes tend to break and chip more easily when they are hot Allow the dishes to cool until they are comfortable enough to handle before unloading them The dishes will cool much faster if you open the door when the program has ended First unload the lower basket then the upper basket and finally the cut...

Page 38: ...so Before closing the door again leave it ajar for approx 20 seconds This will enable the tem perature in the wash cabinet to set tle After that close the door and press the Start button Changing a program If the detergent dispenser flap has al ready opened do not change the program If a program has already started and you wish to change it proceed as fol lows Open the door Turn the dishwasher off...

Page 39: ...optimum cleaning results consumption rates are in creased with this option Open the door Turn the dishwasher on with the button Select a program Press the button The indicator light will light up The program can now be started The option selected will remain active for that particular program until the set ting is changed ...

Page 40: ...n If this does not happen start the proce dure from the beginning again Press the button 9 times The indicator light will flash 9 times at short intervals The flashing sequence in the time dis play will indicate whether the refill indi cator is switched on or off Refill indicator is turned on Refill indicator is turned off Press the program selection button to change the setting The setting is now...

Page 41: ...ry with a cloth if neces sary If the compartment is wet pow der detergent can become lumpy and stick to the dispenser with the result that it is not fully dispensed Do not use liquid detergent when se lecting Delay Start as it can run into the dishwasher before it is required Open the door Turn the dishwasher on with the button Select the desired program Press the button The last delay start time ...

Page 42: ...ng will appear in the time display and the indicator light will go out How the Delay Start time is shown in the display up to 59 minutes e g 30 minutes 1 hour up to 9 hours 30 minutes e g 5 hours over 10 hours e g 15 hours Starting a program before the delay start time has elapsed A program can be started before the delay start period has elapsed Proceed as follows Open the door Turn the dishwashe...

Page 43: ... it is turned on Press the program selection button and simultaneously switch the dishwasher on using the button Keep the program selection button pressed in for at least four seconds until the lower right program indicator light comes on If this does not happen start the proce dure from the beginning again Press the button 4 times The indicator light will flash 4 times at short intervals The flas...

Page 44: ...n Open the door Turn the dishwasher off with the button if it is turned on Press the program selection button and simultaneously switch the dishwasher on using the button Keep the program selection button pressed in for at least four seconds until the lower right program indicator light comes on If this does not happen start the proce dure from the beginning again Press the button 8 times The indi...

Page 45: ...ntil the lower right program indicator light comes on If this does not happen start the proce dure from the beginning again Press the button 19 times The indicator light will flash once at a long interval and then 9 times at short intervals The flashing sequence in the display in dicates whether a setting has been changed from its factory default All settings are set to factory de fault settings A...

Page 46: ...ware and nor mally soiled pots pans and utensils with dried on residue use 20 more detergent than recommended 2X 165 74 X 154 68 X Express Quick program for standard dish ware soiling that has not dried on 109 43 X 113 45 X SaniWash To sanitize dishware e g baby bot tles cutting boards and preparation dishware 156 69 2X 158 70 X Rinse Hold To rinse dishes when a complete program is not needed X 1 ...

Page 47: ...2 41 2 27 0 01 0 20 1 1 4 0 0 14 0 14 2 Values quoted are in accordance with 10 CFR 430 C373 04 In practice there may be variations to these figures due to variable conditions and data recorded by the sensors Durations shown will reflect your household conditions Selecting program options will also affect consumption levels and program durations see Options The energy consumption with a hot water ...

Page 48: ...k of bacteria and unpleasant odors building up in the wash cabinet To prevent this happening the dishwasher will automat ically increase the temperature in the fi nal rinse of the selected program after several programs using low tempera tures have been run Clean the filters in the wash cabinet regularly Cleaning the door and the door seal Bacteria could build up on the door seal and the sides of ...

Page 49: ...t or puddle this can cause damage to the surface Remove the cleaner promptly To better maintain your appliance avoid the following Cleaning products containing soda ammonia acid or chloride Descaling agents Abrasive cleaning products such as scouring powder scouring liquid or pumice stones Cleaners containing solvents Stainless steel cleaners Dishwasher cleaner Oven cleaners Glass cleaner Hard abr...

Page 50: ...s to clog The level of soiling and time it takes before the filters need cleaning will vary depending on use Check the condition of the filters reg ularly and clean them if necessary Filter system Turn the dishwasher off Turn the handle counter clockwise to release the filter system Lift the filter system out of the dish washer Remove any coarse parti cles and rinse the filter well under running w...

Page 51: ...en close the flap so that the catch engages Replace the filter system so that it lies flat in the base of the wash cabinet Then turn the handle clockwise until both arrows point towards each other This will lock the filter system in place Take care when you are fitting the filter system that it is secured in position correctly Otherwise coarse soil could get into the circulation system and cause a...

Page 52: ... dish washer is fitted with one Push the top spray arm upwards to engage the inner ratchet Then un screw the spray arm Push the middle spray arm upwards to engage the ratchet Then un screw the spray arm Remove the lower basket Pull the lower spray arm firmly up wards to remove it Use a pointed object to push the food particles that are stuck in the spray arm jets into the spray arm Rinse the spray...

Page 53: ...by a suitably qual ified and competent person in strict accordance with current local and national safety regulations The manufacturer cannot be held liable for unauthorized work Technical problems Problem Possible cause and solution The dishwasher does not start The door is not properly closed Push the door firmly shut The dishwasher is not plugged in Insert the plug The circuit breaker has tripp...

Page 54: ... desired program Close the door If the indicator lights flash again there is a technical fault Contact Miele Service Fault The drain pump is still running even with the door open The WaterProof System has reacted Turn off the water supply Contact Miele Service Fault A fault has occurred in the circulation pump Turn the dishwasher off for at least 30 seconds with the button Turn the dishwasher back...

Page 55: ...er supply all the way The dishwasher stops during a program The warning buzzer is sounding The Intake Drain indica tor light flashes Fault code or ap pears in the time dis play Before fixing the fault Turn the dishwasher off with the button There is a problem with the water intake Turn on the water supply fully and start the pro gram again Clean the water intake filter see Frequently asked questio...

Page 56: ...s Fault code appears in the time display Before fixing the fault Turn the dishwasher off with the button There is a problem with the water intake There might be water in the wash cabinet Clean the filter system see Cleaning and care Filter system Clean the drain pump see Frequently asked questions Clean the non return valve see Frequently asked questions Remove any kink or loop in the drain hose ...

Page 57: ...nser at the end of a program The dispenser was still damp when detergent was added Make sure the dispenser is dry before adding de tergent The dispenser cover cannot be closed Detergent residue is blocking the latch Remove the detergent residue The inside of the door and or the interior walls are wet after a program has finished This is caused by the drying system and does not in dicate a fault Th...

Page 58: ... Dishes is moving around in the wash cabinet Interrupt the program and rearrange loose pieces A foreign object e g a cherry pit has become lodged in the drain pump Remove the foreign object from the drain pump see Maintenance Cleaning the drain pump and non return valve There is a knocking noise from the water pipe This may be caused by the installation or the diameter of the water pipe This has n...

Page 59: ... the path of the spray arms Rearrange the items so that the spray arms can ro tate freely The filter system in the base of the wash cabinet is not clean or is not correctly fitted This may cause the spray arm jets to get blocked Clean and or fit the filter system correctly Clean the spray arm jets if necessary see Clean ing and care Cleaning the spray arms The non return valve is open and blocked ...

Page 60: ...eposit cannot be wiped off The glassware is not dishwasher safe The surfaces are affected There is no remedy Purchase glassware which is dishwasher safe Tea or lipstick stains have not been com pletely removed The wash temperature of the selected program was too low Select a program with a higher wash temperature The bleaching effect of the detergent is too low Switch to another detergent Plastic ...

Page 61: ...uently Asked Questions 61 Problem Possible cause and solution There are rust stains on the cutlery The affected items are not corrosion resistant There is no remedy Purchase cutlery which is dishwasher safe ...

Page 62: ...e catch for the non return valve inwards Tilt the non return valve inwards until it is released Rinse it thoroughly under running wa ter and remove any dirt from the non return valve The drain pump is located underneath the non return valve see arrow Remove all foreign objects from the drain pump glass or bone splinters Before returning the non return valve check that the drain pump is not blocked...

Page 63: ...rship MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts Only genuine Miele parts installed by factory trained professionals can guar antee the safety reliability and longevity of your Miele appliance Please note that unless expressly ap proved in writing by Miele s Service de partment Extended Se...

Page 64: ...lways delivers the best possible results will also de pend on your choice of dishwasher de tergent rinse aid and dishwasher salt as cleaning results can vary depending on the brand used With Miele products you can be sure of optimum results as these products have been specially designed for Miele dish washers Detergent tabs Sparkling results even with stubborn food deposits Combination product wit...

Page 65: ...odors Ensures excellent dishwashing re sults Dishwasher descaler Removes heavy lime scale deposits Mild and gentle with natural citric acid Dishwasher conditioner Removes odors lime scale and light deposits Maintains the elasticity and leak tightness of the seals Dishwasher freshener Neutralizes unpleasant odors Fresh pleasant lime and green tea scent Easy to attach to the dishwasher basket Very e...

Page 66: ...66 ...

Page 67: ...am supplied with these instructions To comply with IEC sound testing protocols please contact Miele for additional instructions Information is subject to change Please refer to our website to obtain the most current product specification technical warranty information ...

Page 68: ...rical cur rent This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropri ate outlet that is installed and grounded in accordance with all local codes and ordinances Improper connection of the equip ment grounding conductor can result in electric shock Do not modify the plug provided with the appliance if it will no...

Page 69: ...d electrical supply This data must correspond to prevent machine damage Consult an electri cian if in doubt GROUNDING INSTRUCTIONS THIS APPLIANCE MUST BE GROUNDED This appliance must be connected to a grounded metal permanent wiring sys tem or an equipment grounding con ductor must be run with the circuit con ductors and connected to the equip ment grounding terminal or lead on the appliance Prior...

Page 70: ... psi is available as an optional accessory if required A faucet with a 3 8 male thread must be provided on site This appliance is constructed to comply with ANSI ASSE 1001 IEC EN DIN 61770 VDE 0700 Part 600 and may be connected to a suitable supply without an extra non return valve if national regulations permit The water pressure flow pressure at the connection point must be be tween 7 25 145 psi...

Page 71: ...irectly fitted to the drainage outlet on site use the hose clip supplied see installation di agram The hose can be directed to the left or the right of the appliance The on site connector for the drain hose can be adapted to different widths of hose If the connector pro trudes too far into the drain hose it will need to be shortened Otherwise the drain hose may become blocked The drain hose must n...

Page 72: ...n tests Load the dishwasher with 16 standard place settings and use the Normal pro gram Setup for sound emission tests The dishwasher must be set up according to the following specifications Install the dishwasher into an analyzing unit Secure the front panel ...

Page 73: ...ission testing 73 Push the provided fleece strips depending on model under the toe kick until it is flush with the appliance feet Push the toe kick into place in such a way that it is flush with the door front ...

Page 74: ...Sound emission testing 74 Remove the protective film from the provided insulating strip depending on model Push the insulating strip into the front top edge of the toe kick ...

Page 75: ...Service Canada Importer Miele Limited Headquarters and Miele Centre 800 843 7231 609 419 4298 Technical Service Support Phone Fax TechnicalService mieleusa com 161 Four Valley Drive Vaughan ON L4K 4V8 www miele ca 800 999 1360 888 586 8056 Customer Care Centre Phone customercare miele ca 800 565 6435 905 532 2272 International Headquarters Miele Cie KG Carl Miele Straße 29 33332 Gütersloh Germany ...

Page 76: ...M Nr 10 654 330 00 en US G 4993 G 4998 ...

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