Miele ADVANTA SERIES G 2020 Operating Instructions Manual Download Page 40 | Manualshive

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With the aid of the following guide, minor problems can be easily corrected
without calling in a Miele service technician, saving you both time and money.

The following guide may help you to find the reason for a fault, and to correct it.
You should, however, note the following:

,

Repairs should only be carried out by a suitably qualified and trained

person in accordance with current local and national safety regulations.
Unauthorised or incorrect repairs could cause personal injury or damage the
appliance.

Technical problems

Problem

Possible cause

Remedy

No indicator lights are
lit up or flashing.

The appliance is not
plugged in.

Insert the plug and switch
on at the socket.

The fuse is defective or has
tripped.

Reset or replace the fuse.

The dishwasher does
not start after the
Start/Stop button has
been pressed.

The programme selector is
not pointing to a
programme position.

–

Turn the programme
selector to the required
programme.

–

Press the Start/Stop
button.

The dishwasher stops
during a programme.

The fuse is defective or has
tripped.

Reset or replace the fuse.

Problem solving guide

40

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Summary of Contents for ADVANTA SERIES G 2020

Page 1: ...ns for dishwashers To avoid the risk of accidents or damage to the appliance it is essential to read these instructions as well as the installation plan before it is installed and used for the first time G M Nr 06 702 820 ...

Page 2: ... Checking the programmed water hardness level 15 Before using the appliance for the first time you require 16 Filling the salt reservoir 16 Salt indicator 17 Rinse aid 18 Adding rinse aid 18 Rinse aid indicator 19 Setting the rinse aid dosage 20 Loading the dishwasher 21 Items not suitable for dishwashers 22 Upper basket 23 Hinged cup rack 23 Positioning rail depending on model 23 Adjusting the up...

Page 3: ... cabinet 35 Cleaning the door and the door seal 35 Cleaning the door front 35 Cleaning the control panel 36 Cleaning and care 37 Cleaning the filters in the wash cabinet 37 Cleaning the spray arms 39 Problem solving guide 40 Technical problems 40 The dishwasher does not fill drain 42 General problems 43 Noises 44 Unsatisfactory washing result 45 Problem solving 48 Cleaning the water inlet filter 4...

Page 4: ...Optional accessories 53 Electrical connection 54 Plumbing 55 Connection to the water supply 55 Drainage 56 Technical data 57 Contents 4 ...

Page 5: ...model cUpper basket dMiddle spray arm eAir inlet for drying depending on model fLower spray arm gFilter combination hData plate iChild safety lock in door grip not visible jRinse aid reservoir kDual compartment detergent dispenser lSalt reservoir Description of the appliance 5 ...

Page 6: ...nt dishwasher models The specific dishwasher models below are referred to as follows G 1020 G 1040 G 1XXX G 2020 G 2040 G 2XXX The model numbers G 1XXX and G 2XXX used in this book refer to the model designation specified on the data plate of the appliance and not the description on the control panel The data plate is located at the top right hand side of the door Description of the appliance 6 ...

Page 7: ...llowing Empty the dishwasher Secure any loose parts e g hoses mains cable cutlery baskets lower basket Transport the dishwasher in the upright position only Delivery Before setting up the appliance check it for any externally visible damage Under no circumstances should you use a damaged appliance A damaged appliance could be dangerous Please ensure that the packaging material is offered for recyc...

Page 8: ...d and where there is any doubt the electrical system in the house should be checked by a qualified electrician The manufacturer cannot be held liable for the consequences of an inadequate earthing system e g electric shock This equipment may only be used in mobile installations such as ships caravans aircraft etc if a risk assessment of the installation has been carried out by a suitably qualified...

Page 9: ... should not be cleaned in the dishwasher The high temperatures in the dishwasher may cause them to melt or lose shape On models with Delay start make sure that the dispenser is dry before adding detergent Wipe dry if necessary Detergent will clog if poured into a damp dispenser and may not be thoroughly dispensed Do not use liquid detergent when selecting Delay start as it can run into the dishwas...

Page 10: ...countries where there are areas which may be subject to infestation by cockroaches or other vermin pay particular attention to keeping the appliance and its surroundings in a clean condition at all times Any damage caused by cockroaches or other vermin will not be covered by the guarantee Repairs and maintenance Repairs may only be carried out by suitably qualified and competent technicians in acc...

Page 11: ...ged or disconnected from the mains electricity supply by a competent person The plug must be rendered useless and the cable cut off directly behind it to prevent misuse See the Warning and Safety section of this booklet for further details Energy saving washing This dishwasher is exceptionally economical in its use of water and electricity You can make the most of your appliance by following these...

Page 12: ...upted To close the door Push the baskets right in Then lift the door upwards and push until it clicks into position Child safety lock Use the child safety lock to prevent children opening the dishwasher door To lock the door push the slide underneath the door grip to the right To unlock the door push the slide to the left Before using for the first time 12 ...

Page 13: ...hardness in your area Your local water authority will be able to advise you of the water hardness level in your area Where the water hardness fluctuates e g between 6 7 9 0 mmol l 37 50 d German scale always programme the dishwasher to the higher value 9 0 mmol l in this example In the event of a fault it will help the service technician if you know the hardness of your local water supply Enter th...

Page 14: ...he Wash Rinse programme sequence indicator will flash briefly four times at intervals factory default setting The number of times the Wash Rinse indicator flashes tells you which water hardness level has been set see chart d mmol l f Flashing 1 4 0 2 0 7 2 7 Once briefly 5 7 0 9 1 3 9 13 Twice briefly 8 11 1 4 2 0 14 20 3 times briefly 12 15 2 2 2 7 22 27 4 times briefly 16 20 2 9 3 6 29 36 5 time...

Page 15: ...n using the On Off button s Keep the Start Stop button pressed in for at least four seconds until the Start Stop indicator light comes on Turn the programme selector to the 3 o clock position The Wash Rinse programme sequence indicator will flash for the number of times which corresponds to the water hardness level which has been set see chart Switch the dishwasher off with the On Off button s Bef...

Page 16: ... requires dishwasher salt If you use 3 in 1 tabs in your dishwasher you should still add salt in order to achieve optimum results Important Before filling the salt reservoir with dishwasher salt for the first time you must fill it with approx 2 litres of water to enable the salt to dissolve Once the dishwasher has been used there is always sufficient water in the reservoir Inadvertently filling th...

Page 17: ...ew the cap on again firmly Run the Quick wash programme immediately without any crockery in the dishwasher to remove any traces of salt water from the cabinet Salt indicator Fill the salt reservoir with dishwasher salt when the salt indicator light comes on If it comes on during a programme wait until the end of the programme After the reservoir has been filled the water softener is automatically ...

Page 18: ...mestic dishwashers into the reservoir Alternatively it is possible to use Household vinegar with a max 5 acid content or Liquid citric acid up to 50 acid content The resulting rinsing and drying quality will not however be as good as when rinse aid is used Do not use vinegar with a higher acid content e g vinegar essence 25 acid This would damage the dishwasher If you only ever use 2 in 1 or 3 in ...

Page 19: ...lace Otherwise water would enter the rinse aid reservoir during a programme Wipe up any spilled rinse aid This prevents over foaming occurring during the next programme Rinse aid indicator When the light comes on the reservoir contains sufficient rinse aid for 2 3 programmes only Add rinse aid in plenty of time Before using for the first time 19 ...

Page 20: ...the Start Stop indicator light comes on If this does not happen start the procedure from the beginning again Turn the programme selector to the 5 o clock position The Wash Rinse programme sequence indicator will flash briefly three times at intervals This means that approx 3 ml of rinse aid will be used per programme factory default setting The number of times the Wash Rinse indicator flashes tell...

Page 21: ...st be inverted in the basket Tall narrow hollow items e g champagne glasses should be placed in the centre of the basket to ensure better water coverage Deep based items should be placed at an angle so that water can run off them freely The spray arms must not be blocked by items which are too tall or hang through the baskets If in doubt test for free movement by manually rotating the spray arms M...

Page 22: ...and cutlery make sure they are dishwasher proof If delicate glassware is washed in the dishwasher ensure that only very low temperatures are used see programme chart or a special glass care programme is used depending on model This will reduce the risk of clouding Wash particularly delicate glassware by hand Please note Silverware previously cleaned with a silver polish may still be damp or spotte...

Page 23: ... such as soup ladles mixing spoons and long knives should be placed lying down across the front of the upper basket Hinged cup rack To make room for tall items raise the rack upwards Positioning rail depending on model Glasses can be arranged along the positioning rail to give them some support during the programme Raise the rail and lean the glasses against it The positioning rail can be flipped ...

Page 24: ...l upwards on the levers at either side of the upper basket Adjust the basket to the desired height Then push the levers securely back down into position Depending on the setting of the upper basket the following plate dimensions can be accommodated Dishwasher with cutlery tray see data plate for model number Upper basket level Plate Ø in cm Upper basket Lower basket G1XXX G2XXX Top 15 19 31 Middle...

Page 25: ...e thin delicate glassware in the lower basket Dishwashers with cutlery tray Dishwashers with cutlery basket Hinged spiked insert Both sides of the rear section of the spiked insert can be lowered to make more room for large items e g pots pans and dishes Raise and then fold down one side of the spiked insert and then do the same to the other side Loading the dishwasher 25 ...

Page 26: ... baby bottles It can be inserted into the bottom basket in more than one place See the areas marked in white in the illustration However do not place a bottle holder in the corners Water will not be able to access the bottles properly and they will not get properly clean Loading the dishwasher 26 ...

Page 27: ...etc Spoon heads should be placed in contact with at least one of the serrated retainers on the base of the cutlery tray to ensure that water runs off them freely The upper spray arm must not be blocked by items which are too big e g cake slices The cutlery tray insert is removable If spoon handles do not fit between the holders then place them the other way round Loading the dishwasher 27 ...

Page 28: ...ier Place small spoons in the individual slots to either side of the cutlery basket Cutlery insert for the cutlery basket Use the insert supplied for heavily soiled spoons The insert separates the items so that they can be more easily accessed by water Fit it into the cutlery basket if required Insert cutlery with the handles facing downwards and distribute them evenly along the insert Loading the...

Page 29: ... inhalation of powder detergents and do not ingest dishwasher detergent Dishwasher detergents can cause burning in the nose mouth and throat if swallowed or inhibit breathing Consult a doctor immediately if detergent has been swallowed or inhaled Keep detergent and other household agents out of the reach of children at all times Keep children away from the dishwasher when the door is open There co...

Page 30: ...nd close the flap Make sure that the detergent packaging is properly closed after use to avoid it getting damp and becoming lumpy For information Compartment I holds max 10 ml Compartment II holds max 50 ml There are markings in compartment II to assist with dispensing 20 30 The marks indicate a level of approx 20 or 30 ml when the door is open in a horizontal position Operation 30 ...

Page 31: ...booklet Starting a programme Turn the programme selector clockwise or anti clockwise to the required programme The Start Stop indicator light will flash Press the Start Stop button The programme cycle will begin The Start Stop and Wash Rinse indicator lights will come on A programme can only be cancelled in the first few minutes Otherwise the programme must continue to the end so that important pr...

Page 32: ...her off with the On Off button s The dishwasher will continue to use electricity until the On Off button s is switched off If the dishwasher is not to be used for a longer period of time e g whilst on holiday the stopcock should be turned off Unloading the dishwasher Dishes tend to break and chip more easily when they are hot Allow the dishes to cool until they are comfortable enough to handle bef...

Page 33: ...gain leave it ajar for approx 20 secs This will enable the temperature in the wash cabinet to settle Then close the door firmly making sure that it clicks into place Changing a programme Important If the detergent dispenser flap has already opened do not change the programme If a programme has already started and you wish to change it proceed as follows Press the Start Stop button for at least one...

Page 34: ...ressed in for at least four seconds until the Start Stop indicator light comes on If this does not happen start the procedure from the beginning again Turn the programme selector to the 11 o clock position The Wash Rinse indicator light will not be lit up indicating that at least one setting has been altered from the factory default settings Press the Start Stop button The Wash Rinse indicator wil...

Page 35: ...ble from the Miele UK Spare Parts Department which is suitable for cleaning surfaces such as stainless steel glass plastic and chrome without the use of chemicals Cleaning the door front Do not use any cleaning agents containing ammonia or thinners These would damage the surface structure Clean the front using a Miele E cloth or with suitable cleaning agent for the type of material the front is ma...

Page 36: ...ontrols To help prevent re soiling a proprietary conditioning agent for stainless steel such as Neoblank available from the Miele UK Spare Parts Department can also be used Follow the manufacturer s instructions on the label and apply sparingly with an even pressure following the direction of the grain Aluminium panels Clean aluminium panels with a damp cloth and a little washing up liquid Alumini...

Page 37: ...ce Collection of coarse soil may cause the filters to clog The level of soiling and time it takes before the filters need cleaning will vary depending on use Check the condition of the filters regularly and clean them if necessary Switch the dishwasher off Turn the handle anti clockwise to release the filter combination a Lift the filter combination out of the dishwasher b Remove any coarse partic...

Page 38: ...en close the flap so that the catch engages Replace the filter combination so that it lies flat in the base of the wash cabinet Then turn the handle clockwise to lock the filter combination in place Take care when you are fitting the filter combination that it is secured in position correctly Otherwise coarse soil could get into the circulation system and cause a blockage Cleaning and care 38 ...

Page 39: ...f your dishwasher is fitted with one Push the top spray arm upwards to engage the inner ratchet Then unscrew the spray arm Push the middle spray arm upwards a to engage the ratchet Then unscrew the spray arm b Remove the lower basket Pull the lower spray arm firmly upwards to remove it Use a pointed object to push food particles into the spray arm jets Rinse thoroughly under running water Replace ...

Page 40: ...t repairs could cause personal injury or damage the appliance Technical problems Problem Possible cause Remedy No indicator lights are lit up or flashing The appliance is not plugged in Insert the plug and switch on at the socket The fuse is defective or has tripped Reset or replace the fuse The dishwasher does not start after the Start Stop button has been pressed The programme selector is not po...

Page 41: ...few seconds Switch the dishwasher back on Turn the programme selector to the required programme Press the Start Stop button If the programme sequence indicator lights flash again there is a technical fault Call the Service Department The drain pump works even when the door is open The Waterproof System has reacted Turn off the stopcock Call the Service Department Problem solving guide 41 ...

Page 42: ...th the On Off button s Water intake is restricted Open the stopcock fully Clean the water inlet filter see Problem solving The water pressure at the intake is lower than 30 kPa 0 3 bar Seek professional advice Water outlet is restricted water remains in the wash cabinet at the end of a programme Clean the filter combination See Cleaning and Care Clean the drain pump See Problem solving Clean the n...

Page 43: ...e inside of the door and the interior walls This is caused by the drying system and does not indicate a fault The moisture will dissipate after a short while Water remains in the wash cabinet at the end of a programme Before rectifying the problem you must Switch the dishwasher off with the On Off button s The filter combination in the wash cabinet is clogged Clean the filter combination See Clean...

Page 44: ... the spray arm Rattling noise in the wash cabinet Items of crockery are insecure in the wash cabinet Interrupt the programme and rearrange the items of crockery Knocking noise in the water pipes This may be caused by the on site installation or the cross section of the piping This has no influence on dishwasher function If in doubt contact a suitably qualified plumber Problem solving guide 44 ...

Page 45: ...ombination in the base of the wash cabinet is not clean or is not correctly fitted This may cause the spray arm jets to get blocked Clean and or replace the filter combination correctly Clean the spray arm jets See Cleaning and care The non return valve is open and blocked Dirty water has flowed back into the wash cabinet Clean the drain pump and the non return valve See Cleaning the drain pump an...

Page 46: ...nction if present to the detergent product being used see Tab function White residue is visible on cutlery and crockery clouding occurs on glassware film can be wiped off Not enough rinse aid was used Increase the dosage See Before using for the first time There is no salt in the salt reservoir Fill the salt reservoir See Before using for the first time The salt reservoir cap has not been screwed ...

Page 47: ...your detergent Plastic items are discoloured Natural dyes e g from carrots tomatoes or ketchup may be the cause The amount of detergent used or its bleaching effect was not sufficient to deal with natural dyes Use more detergent See Operation Discolouration is irrevers ible There are rust stains on cutlery The affected items are not corrosion resistant There is no remedy Purchase cutlery which is ...

Page 48: ...ion This filter is available from the Miele Spares Parts dept Cleaning the filter Disconnect the dishwasher from the mains supply Switch off at the mains socket and withdraw the plug Turn off the stopcock Unscrew the inlet hose Carefully remove the seal Withdraw the filter using pointed pliers and rinse clean under running water Replace the filter and seal making sure they are sitting correctly Re...

Page 49: ...f the cabinet using a suitable container or utensil Press the catch for the non return valve inwards a Lift out the non return valve b and rinse well under running water Remove all foreign objects from the non return valve The drain pump is situated under the non return valve see arrow Remove all foreign objects from the drain pump watch out for glass or bone splinters which are particularly diffi...

Page 50: ...ly soiled crockery where soiling has not dried on includes glass care Energy save 1 2 for normal everyday loads energy saving programme which uses a low temperature and long programme duration includes glass care Pots pans 75 C for normally soiled pots pans dishes etc with dried on soiling for very heavy soiling add 20 more detergent than recommended Pre wash for rinsing crockery to avoid smells i...

Page 51: ...33 0 22 X 55 X X 65 X 1 25 0 85 13 1 31 1 20 X 40 45 depending on model X X 60 X 1 05 0 7 13 2 56 2 47 X X 75 X X 65 70 depending on model X 1 65 1 15 17 2 42 2 30 X 0 02 0 02 5 0 12 0 12 On G 2XXX models see data plate the max energy consumption is 0 1 kWh and the water consumption is up to 1 litre higher except on the Pre wash programme The durations given can vary depending on individual circum...

Page 52: ...monitored and recorded for training purposes Future updates PC The programme update function PC is designed to enable a service technician to update your appliance s electronics in keeping with advances in technology The PC indicator light is used as the interface for this programming For testing institutes The Comparison tests document gives information regarding loads and programmes used for com...

Page 53: ... Parts Department some may be supplied as standard depending on model If you would like to you will need to order wash long stemmed glassware a glassware insert for the upper basket wash bottles e g milk or baby bottles a bottle holder wash additional items of cutlery a small cutlery basket for the lower basket Optional accessories 53 ...

Page 54: ... current device RCD with a trip current of 30 mA in accordance with DIN VDE 0664 VDE 0100 Section 739 Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replacem...

Page 55: ...lexible metal extension hose pressure tested to 14000 kPa 140 bar is available as an optional accessory if required A stopcock with a 3 4 male thread must be provided on site This appliance is constructed to comply with IEC EN DIN 61770 VDE 0700 Section 600 and may be connected to a suitable supply without an extra non return valve if national regulations permit The water pressure flow pressure at...

Page 56: ...f the appliance The on site connector for the drain hose can be adapted to different widths of hose If the connector protrudes too far into the drain hose it will need to be shortened Otherwise the drain hose may become blocked The drain hose must not be shortened Make sure that there are no kinks in the hose and that it is not squashed or stretched Venting the drainage system If the on site drain...

Page 57: ...ox 53 0 kg 54 5 kg approx 51 0 kg 52 5 kg approx 55 0 kg 56 5 kg approx 53 0 kg 54 5 kg Voltage See data plate on right hand side of door Connected load Fuse rating See plug Test certificates awarded KEMA VDE radio and television suppressed KEMA VDE radio and television suppressed Water pressure flow rate 30 1000 kPa 0 3 10 bar 30 1000 kPa 0 3 10 bar Hot water connection up to max 60 C up to max 6...

Page 58: ...58 ...

Page 59: ...59 ...

Page 60: ...Alteration rights reserved G1020 G1040 G2020 G2040 1106 M Nr 06 702 820 02 en GB ...

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