Problem solving guide
64
General problems with the washing machine
Problem
Cause and remedy
Large amounts of deter-
gent residue remain in
the detergent dispenser
drawer.
The water pressure is too low.
Clean the water inlet filter.
It may be useful to select the
Water +
extra option.
Powder detergent used in conjunction with water
softeners tends to become sticky.
In future, add washing powder into the dispenser
drawer first, and then add the water softener.
Fabric conditioner is not
completely dispensed
or too much water re-
mains in the
com-
partment.
The siphon tube is not correctly positioned or is
clogged.
Clean the siphon, see “Cleaning and care - Clean-
ing the detergent dispenser drawer”.
At the end of the pro-
gramme there is still li-
quid in the capsule.
The small pipe in the detergent dispenser drawer
onto which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault.
For technical reasons a small amount of water will
remain in the capsule.
There is water in the
fabric conditioner com-
partment next to the
capsule.
The
sensor control was not activated.
Activate the
sensor control when a capsule is
next used.
An empty capsule was not removed at the end of the
last wash programme.
Remove and dispose of the empty capsule at the
end of each programme.
There is a blockage in the small pipe in the detergent
drawer onto which the capsule is placed.
Clean the small pipe.
