Midtronics EXP-925 Instruction Manual Download Page 31

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EXP-925

Midtronics B.V. Hoofdveste 6 - 8 Houten NL

www.midtronics.com

Chapter 11: Troubleshooting

If you have problems with the display or the Midtronics

printer, try these troubleshooting suggestions:

The Display Does Not Turn On

•

Check the connection to the vehicle battery.

•

Press the

POWER

button.

•

The vehicle’s battery may be too low to power the ana-

lyzer (below 1 volt). Fully charge the battery and retest.

•

The analyzer’s 6 AA batteries may need to be replaced.

The STATUS LED Flashes

When a printer fault occurs, the

STATUS

LED flashes.

You can identify the fault by the number of sequential
flashes:

Printer STATUS LED

Sequence

Condition

Solution

* * *

No paper

Insert new paper

** ** **

Thermal head too hot

Allow head to cool

*** *** ***

Batteries weak

Recharge printer

batteries for 16 hours

Data Will Not Print

•

If the IR transmitter and receiver are not aligned, all the

data may not print. The infrared ports on the top of the
analyzer and on the printer below the

MODE

button

should be pointed directly at each other. The maximum

distance for reliable transmission between the ports is

17 in (45 cm).

To realign, press the

END

button to cancel the print job.

Verify alignment between the analyzer and printer; then

try to print the test results again.

•

Make sure the printer is on. The printer shuts off after 2

minutes of inactivity to conserve the batteries. To turn
the printer on, briefly press the

MODE

button. The

green

STATUS

light should turn on. Make sure you are

using the Midtronics printer. Other printers may not be

compatible.

•

Direct sunlight interferes with infrared data transmission

and receiving. If the printer is not receiving data, remove

the printer and EXP from direct sunlight. If the printed

characters are not clear or are partially missing, recharge

the battery and reprint.

•

If you are unable to print after ensuring the analyzer is

functioning, the printer is on, the batteries are good, and

the IR transmitter and receiver are aligned, check the

printer manual for further instructions or call Midtron-

ics at 800-776-1995 for assistance. (See “Patents, Limited

Warranty, Service” for more information.)

Chapter 11: Troubleshooting

Summary of Contents for EXP-925

Page 1: ...Expandable Electrical Diagnostic Platform For testing 6 and 12 volt automotive batteries and 12 volt charging systems INSTRUCTION MANUAL ...

Page 2: ... 13 Under seat trunk or foot well 14 Battery Post 14 Jump start post 14 Start Stop Battery post 14 Out of vehicle 15 Start Stop Battery post 15 Additional Test Requirements 16 System Noise 16 Unstable Battery Detected 16 Surface Charge 16 Deep Scan Test 16 Battery Test Results 17 Chapter 5 System Test 18 Battery Test 18 Starter Test 18 Starter System Test Results 18 Alternator Test 19 Alternator T...

Page 3: ...hooting 31 The Display Does Not Turn On 31 The STATUS LED Flashes 31 Data Will Not Print 31 Chapter 12 Tester Internal Batteries 32 Battery Power Indicator 32 Replacing the Tester Batteries 32 Chapter 13 Data export to PC 33 Data export after battery test 33 Data export from menu 33 Chapter 14 Print Data to IR printer 34 Printing test results 34 ...

Page 4: ...xplosive mix of hydrogen gas and oxygen even when the battery is not in operation Always work in a well ventilated area Wash hands after handling REQUIRED BY CALIFORNIA PROP 65 Battery posts terminals and related accessories contain lead and lead compounds chemicals known to the state of California to cause cancer and birth defects or other reproductive harm The tester is manufactured in line with...

Page 5: ... connector for future expandability Removing and Inserting the Data Card The analyzer ships with a storage card slot to protect it from dust and debris To remove the data card push briefly on its edge to release it and pull it from the slot When inserting a card push it into the slot until it locks The card is correctly inserted when it is not protruding from the slot To protect the card slot and ...

Page 6: ...r with a release lever There are two IR data ports on the top of the Tester top left An IR data transmitter which transmits test re sults to the optional IR printer An IR temperature measurement sensor The tester also has a DB 9 connector for future expandability and an SD card slot for future software upgrades or data logging top right Top of EXP DB 9 connector for fu ture expandability SD card s...

Page 7: ...lection Area below the Title Bar contains items you se lect or into which you enter infor mation The area also displays instructions and warnings The Directional Arrows on the display show you which Arrow Keys to press to move to other icons or screens The Up and Down Directional Arrows for example let you know to press the UP and DOWN ARROW keys to display the screens that are above and below the...

Page 8: ...pad to enter the number preceding the option button To confirm your selection press the appropriate soft key Scrolling Lists Scrolling lists contain items that extend above and below the screen or the selection box that contains them To indicate that there are more items the symbols appear to the right of the first visible or highlighted item on the list To select from this type of list use the UP...

Page 9: ...ter software version and serial number PRINT VIEW for all statistical info and software version info UTILITY includes functionality to setup the tester 1 EST version only DMM Menu EST version only The DMM Menu has icons for a temperature sensor and 8 test meters some of which require different test leads Icon Description DC VOLTS METER measures voltage within a range of 0 to 60 Vdc AC VOLTS METER ...

Page 10: ... following parameters MODE TIME FORMAT DATE USER and REGION The DISPLAY allows you to set the contrast of the LCD CONFIG PRINTER enables you to configure the printer to IrDA TEMPERATURE enables you to select degrees C or F for temperature measurements Create your own address details for printouts with the SHOP INFO icon If you have created a coupon in the COUPON utility use coupon to enable or dis...

Page 11: ...Test Cable CAUTION Do not connect the tester to a voltage source greater than 30 Vdc Connect the battery test cable to the tester by first aligning the cable connector s 6 pins with the holes on top of the tester Firmly insert the connector and tighten the locking ring Connect the clamps to the battery the red clamp to the positive terminal and the black clamp to the negative terminal If you conne...

Page 12: ...f the information is unreadable contact the battery manufacturer 1 EN 2 EN2 3 DIN 4 IEC 5 SAE 6 JIS 7 CCA Battery Standards Rating System Description Range EN A European Norm 100 to 3000 EN2 A European Norm II 100 to 3000 DIN A Deutsche Industrie Norm 100 to 1000 IEC A International Electrotechnical Commission 100 to 1000 SAE A European labeling of CCA 100 to 3000 JIS Japanese Industrial Standard ...

Page 13: ...chosenyouwillhavetoputintheparameters manually Press the NEXT soft key to continue 6 Select the TEMPERATURE only asked when relevant for the battery decision Aim the tester 5 cm from the sides or top of the battery case As soon as the temperature reading is stable the operator can press NEXT The tester will now start testing the battery Start stop Jump Start Post 5 Select the PLATFORM 1 PLATFORM 1...

Page 14: ...ncrease your scrolling speed hold the UP or DOWN ARROW key or use the LEFT or RIGHT ARROW key to move up or down four part numbers at a time Press the NEXT soft key to continue 6 Press an UP or DOWN ARROW key to select the BATTERY RATING 500 CCA Press ENTER and begin the battery test 7 Select the TEMPERATURE only asked when relevant for the battery decision Aim the tester 5 cm from the sides or to...

Page 15: ...E The amount of current a battery can provide at 0 ºF 17 8 ºC 100 to 3000 If you select JIS the analyzer asks for the JIS part number Scroll to the part number To increase your scrolling speed holdtheUP orDOWN ARROWkey orusetheLEFT or RIGHT ARROW key to move up or down four part numbers at a time Press the NEXT soft key to continue 5 Press an UP or DOWN ARROW key to select the BATTERY RATING 500 C...

Page 16: ...weak or that has just been charged may retain enough electrical activity to be detected by the analyzer and will adversely affect the test results A fully charged battery should stabilize quickly after which the analyzer will automatically retest Weak batteries should be charged and retested If the battery is fully charged check the clamp connections Surface Charge The battery can hold a surface c...

Page 17: ...e CHARGE RETEST Fully charge the battery and retest Failure to fully charge the battery before retesting may cause false readings If CHARGE RETEST appears again after you fully charge the battery replace the battery REPLACE BATTERY Replace the battery and retest A REPLACE BATTERY result may also mean a poor connection between the battery cables and the battery After disconnecting the battery cable...

Page 18: ...s the NO START soft key 6 The analyzer displays one of the decisions and the re sults in a series of screens NOTE In some cases the tester may not detect the vehicle s starting profile It will display the soft key options STARTED and NO START If you select STARTED the analyzer skips to the Alternator Test If you select NO START the test process ends Starter System Test Results The results include ...

Page 19: ...ple usually means one or more diodes have failed in the al ternator or there is stator damage 9 TURN HIGH BEAMS AND BLOWER MOTOR ON IDLE EN GINE After a few seconds the Tester will ask you to turn on the accessory loads It will determine if the charging system is able to provide enough current for the de mands of the electrical system IMPORTANT Turn on the high beam headlights the blower to high a...

Page 20: ...s from the alternator to the battery If the connection is loose or heavily corroded clean or replace the cable and retest HIGH OUTPUT The voltage output from the alternator to the battery exceeds the normal limits of a functioning regulator Check to ensure there are no loose connections and that the ground connection is normal If there are no connection problems replace the regulator Most alternat...

Page 21: ... a remote solenoid you can test from the battery to the solenoid but not from the battery to the starter R Battery Battery Test Lead DMM Test Lead Component Under Test 1 R2 Red Red Black Black Connections for the Cable Drop Test To begin select the Cable Drop Test icon in the Main Menu and follow the instructions on the display IMPORTANT For accurate results the battery should be good and fully ch...

Page 22: ... the END key Alternator Circuit The Alternator Circuit Test measures the voltage drop of the alternator circuit 1 SELECT CIRCUIT Use the UP DOWN ARROWS or the numerical keypad to select the Battery Ground Test 1 BATTERY GROUND 2 STARTER CIRCUIT 3 ALTERNATOR CIRCUIT 4 OTHER CIRCUIT Press the NEXT soft key to continue 2 SET AMPS Use the UP DOWN ARROWS or the keypad to select the rated amperage of th...

Page 23: ...ect the rated amperage of the alternator circuit The default is 10 A Press the NEXT soft key to continue 3 Connect the positive clamp of the battery test leads to the starter s battery terminal stud Connect the nega tive clamp to the starter s housing 4 Connect the positive DMM clamp to the battery s positive post Connect the negative clamp to the battery s negative post For the next few seconds t...

Page 24: ... UNITS 1 EN 2 EN2 3 DIN 4 IEC 5 SAE 6 JIS 7 CCA Press the NEXT soft key to continue 4 Select the BATTERY RATING Press the UP and DOWN ARROW keys to select the rating In case of a JIS battery type the part number 5 Enter the MINIMUM VOLTAGE Press NEXT to begin the battery test Compound test 1 The first screen shows you the amount of tests performed Once you press both the arrow keys you reset the t...

Page 25: ... EN Press the NEXT soft key to continue 5 Enter the MINIMUM VOLTAGE Press NEXT to begin the battery test TRUNK 4 Select the BATTERY RATING 1 800 A EN 2 950 A EN Press the NEXT soft key to continue 5 Select the CAR MODEL The models that you can choose depend on the chosen BATTERY RATING 407 C5 Press the NEXT soft key to continue 6 Enter the VIN 950 A EN only Press NEXT to begin the battery test 7 E...

Page 26: ...since theTester was first used Press the LEFT and RIGHT ARROW keys simultaneously to clear the total and reset the starting date Transfer Data The TRANSFER DATA utility lets you transfer test data to a PC using an IR receiver Version Info Version info displays the software version the date the software was released and the serial number of the analyzer The utility keeps a permant count of the numb...

Page 27: ...er with the printer s receiver and select the PRINT soft key To return to the Main Menu press the END key View Cable Test VIEW CABLE TEST gives you the option of viewing and printing the results of the Cable Drop Tests To print the results align the analyzer s IR transmitter with the printer s receiver and select the PRINT soft key To return to the Main Menu press the END key View QC Test VIEW QC ...

Page 28: ...out saving the changes Date 1 Use the LEFT RIGHT ARROWS to highlight the hour minutes or AM or PM To rapidly scroll hold down an ARROW key 03 14 2014 2 Press the SAVE soft key to save your setting or the BACK soft key to return to the CONFIG TESTER screen without saving the changes User COMPOUND MODE can only be used by authorized compound users 1 Select the USER type 1 DEALER 2 COMPOUND 2 Press t...

Page 29: ... character in the line 2 To move the cursor backward to erase a character press the LEFT ARROW key to move the cursor forward press the RIGHT ARROW key 3 Insert a character by pressing the key associated with the character as many times as needed 4 You can center text by selecting blank spaces before and after lines of text or insert spaces between words 5 Press the SAVE soft key to save your sett...

Page 30: ...10 Utilities Update As software updates become available you ll be able to use this utility to update the Tester software using files on an SD card QC Mode Use this option to configure your way of quality control measurements Select either the Compound mode or Stock control mode ...

Page 31: ...should be pointed directly at each other The maximum distance for reliable transmission between the ports is 17 in 45 cm To realign press the END button to cancel the print job Verify alignment between the analyzer and printer then try to print the test results again Make sure the printer is on The printer shuts off after 2 minutes of inactivity to conserve the batteries To turn the printer on bri...

Page 32: ... is fully charged It gradually changes to white as the charge level declines The Tester will display a warning message when the batteries need replacing Full Powered by test battery Decreasing Low Power Level Indicator for AA Batteries Replacing the Tester Batteries 1 Turn the Tester face down 2 Press gently on the ridges above the arrow on the bat tery compartment cover 3 Slide the cover in the d...

Page 33: ...ress Transfer to enter the transfer menu Make sure the data program is running Point the tester to the IR receiver and press Transfer to start the actual transmission of the data Data export from menu Select Info in the main menu of the battery tester Select Transfer data in the Info menu Make sure the data program is running Point the tester to the IR receiver and press Transfer to start the actu...

Page 34: ...rinter Printing test results Select Print View in the main menu of the battery tester Select View test in the Reports menu The latest test is displayed on the screen Press Print to enter the print menu Make sure the printer is turned on Point the tester to the printer and press Print to start printing the test results Chapter 14 Print Data to IR printer ...

Page 35: ...EXP 925 Midtronics B V Hoofdveste 6 8 Houten NL www midtronics com 35 Chapter 14 Print Data to IR printer Declaration of Conformity ...

Page 36: ... damage resulting from extraneous causes including owner misuse Midtronics is not liable for any incidental or consequential damages for breach of this warranty The warranty is void if owner attempts to disassemble the unit or to modify the cable assembly 167 001D GB 03 14 Midtronics Inc Corporate Headquarters Willowbrook IL USA Phone 1 630 323 2800 Canadian Inquiries Toll Free 1 866 592 8053 Midt...

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