Service manual for Wash and Dry Combo product
Midea America Company
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18
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E11
There is much
water left in
the unit with
unit standby or
end of cycle.
Unit will start
pump with
door locked,
valve closed,
motor stopped
and Error
code display
Water level
sensor or
control switch
The water level sensor can’t
detect water in the drum.
Tub Drain Hose
Assembly
broken
If the air pipe connected to the
water level sensor is broken, the
sensor can’t detect the water
either.
E12
The water
level in drum
exceed a
certain level
for alarm
Unit will start
pump with
door locked,
valve closed,
motor stopped
and Error
code display
Restart
Sometimes just restart the unit
can solve the problem.
Water inlet
valve
(The voltage on
the water inlet
valve is normal)
If the washer is overflowing, the
water inlet valve has failed.
Replace it.
Water level
sensor or
control switch
(No voltage on
the water inlet
valve)
A water lever control switch
controls how much water enters
the washing machine by PCB. If
the water level control switch is
defective, or more commonly, if
the small air pipe attached to the
air bell restricted, The switch will
not be able to close the electrical
contacts to the washer fill valve.
CHECK THE AIR PIPE
CHECK THE WATER LEVERL
SENSOR
CHECK THE PCB and the inner
wire between PCB and the sensor
E20
The main PCB
can’t get pump
signal.
Unit will close
valves, motor
with door lock
unlocked if
water level is
low enough.
Pump
Check the pump or the and the
inner wire of the pump
E21
In 3 minutes,
the water level
doesn’t
change with
pump started
Unit will
paused with
pump
stopped,
door lock
unlocked if
water level is
low enough.
Drain Hose
If the washer won't drain water
check the drain hose. Be sure the
hose did not get kinked behind
the washer. Also, remove the
hose from the pump and check it
for obstructions.
Pump
If the washer won't drain water
the drain pump might be
defective. It's also common for a