46 ArtixScan DI 3130c User's Manual
7. The scanner cannot pick up papers into the feeder.
Make sure the sheets of papers loaded on the Document Feed Tray do not
exceed the thickness limit. The thickness limit of the paper is 0.05" (1.25
mm). Maximum paper capacity is 0.4" (10 mm) high.
Check if the Separation Roller Assembly becomes worn and needs to be
changed.
8. When trying to scan, an error message appears on your screen that reads,
“Code -206, ADF paper jam or roller failure.”
Click OK first; then open the scanner cover, as illustrated in the pervious
section “Fixing Paper Jams”.
•
If the problem is occurring from a paper jam, follow the procedures laid
out in the “Fixing Paper Jams” section.
•
If the problem is occurring from situations other than a paper jam, follow
the procedures laid out in the “Position Documents” section.
Finally, close the scanner cover and restart scanning.
9. When trying to scan a stack of documents, double-feed of papers happens
and an error message “Er1” appears in the LED display of the scanner.
Follow the procedures laid out in the “Position Documents” section to re-
position documents on the Document Feed Tray.
10. When trying to scan a stack of documents, an error message “Er2” appears in
the LED display of the scanner.
Contact the local retailer to check if the ultrasonic sensor inside the scanner
works properly.
11. When trying to scan a stack of documents, an error message “Er3” appears in
the LED display of the scanner.
Make sure your scanner is connected to your computer and plugged in to a
power source (see Step 4 in the “Initial Setup” section).
Contact the local retailer to check if the main board inside the scanner works
properly.
