Microsemi SyncServer S200, User Manual

Page: 116 / 190

Using the Other Input References
n
If all else fails, restore the factory default configuration using the hardware jumper. See
Restoring the Factory Default Configuration (on page 119).
See also: Changes to Passwords and User Names (see " Properties of User Names and
Passwords " on page 20)
Web Interface Troubleshooting
You can't reach the web interface.
n
Check that LAN1 is physically connected to the network.
n
Ping the IP Address of LAN1.
n
Check that the LAN1 IP Address, Mask, and Gateway are valid using the
STATUS
button
to display
LAN1 STATUS
.
n
LAN1 may be disabled. If needed, turn it on using the Keypad/Display as follows:
1. Press
MENU
.
2. Select
1) LAN1
.
3. Select
2) On/Off
.
4. Select
1) On
.
n
The Web Server may be turned off.
n
Cycle the power off and on again. Depending on the configuration of the
SERVICES
- Startup
page, the web server may be available when the SyncServer finishes
rebooting. See Halting the SyncServer.
n
Otherwise, log into the command line interface and turn the web server on using
the
HTTP on command. See Command Line Interface (on page 79).
n
After logging in to the web interface, select
Auto
for Web Server on the
SERVICES -
Startup
page.
n
The
SERVICES - HTTP
page may be configured for Secure (Port 443) Only . If so, edit the
URL in the browser so that it begins with "https" instead of "http".
Alarms and Notification
You're not receiving alarm notifications by email or snmp.
n
Check that the alarm notification settings are enabled, as shown in the Factory Default
Settings for Alarms topic that follows.
n
To receive SNMP traps, verify that the NETWORK - SNMP and NETWORK - SNMP Traps
pages are configured correctly.
n
To receive email notification, verify that the SERVICES - Email page is configured correctly.
n
Verify that LAN1 is configured with a valid DNS server address.
Factory Default Settings for Alarms
Name Auto Clear Severity Send Trap Write Log Send Email
NTP System Peer Change Notify X
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