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1.1.2. Scope
Subject to any exclusions set out within this warranty, where there is a defect in your MEDION product covered by this
warranty, MEDION will repair or replace the MEDION product. The decision whether to repair or replace the product will
be made solely at the discretion of MEDION. MEDION may, in its own discretion, replace the product returned for repair
under warranty with a replacement product that is either identical or, in the event that such product(s) are no longer
available, a product of equal or superior specification and quality.
No warranty is given for batteries or rechargeable batteries or for consumable materials subject to wear and tear, i.e. for
parts which have to be replaced periodically during the normal use of the product, such as video-projector lamp.
Non critical failures that fall within industry specified tolerances e.g. noise, LCD pixels are not covered by this warran-
ty. Please consult the appropriate section in your user or instruction manual for this product for exact specifications and
tolerances.
To the extent which is permitted under law, MEDION will accept no liability for burnt-in images on plasma or LCD pro-
ducts as a result of normal wear and tear during the operation of the product. Please refer to your user or instruction
manual for this product for detailed operating instructions for your plasma or LCD product.
The warranty does not cover errors relating to the playback of data media in an incompatible format or created with un-
suitable software.
If it is found during repair or assessment that the defect concerned is not covered under warranty, MEDION reserves the
right to invoice you for all reasonable costs incurred by MEDION. These costs will be in relation to the return of the pro-
duct, including reasonable administration costs, plus reasonable costs for materials used and labour provided when re-
pairing or replacing the product. This is subject to MEDION providing you with an estimate for carrying out such work
prior to costs being incurred and that you have accepted the estimate.
You are entitled to seek independent advice or consultation relating to your product or any of MEDION’s findings. MEDI-
ON will not be liable for any costs incurred to you when doing so.
1.1.3. Exclusion from warranty
To the extent permitted by law, this warranty shall be void in the event that defects or loss caused by:
•
failure and damage resulting from the operation of the product in an environment other than that recommended in
the accompanying user or instruction manual (e.g. in direct sunlight or in a damp room);
• accidental
damage;
•
use other than in accordance with the accompanying user or instruction manual;
•
modifications, conversions, expansions, maintenance and/or repairs made to the MEDION product by unauthorised
repairers or use of unauthorised third party parts;
• negligence;
•
virus attack or software errors;
or
•
improper transportation or packaging during return of the product.
•
This warranty will also be considered void if labels or serial numbers of the product or of a component of the pro-
duct are modified or made illegible.
•
To the extent permitted by law, MEDION shall; only be responsible for losses which are a reasonably foreseeable
consequence of the relevant defect in the product; MEDION will not be responsible for any costs incurred in relation
to software configuration; economic loss; loss of opportunity; loss of income; or loss of data or software arising out
of its repair or replacement of a MEDION product under this warranty
1.1.4. Service
Hotline
Before returning the product to MEDION you must contact us using the service hotline or via the internet (www.MEDI-
ON.co.uk). You will receive further instructions for making your claim under warranty when you call.
The price of your call will be stated at the beginning of the call.
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