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Appendix D: Troubleshooting
Below is a number of the common support questions that are asked about the pMDDL5824. The purpose
of the section is to provide answers and/or direction on how to solve common problems with the
pMDDL5824.
__________________________________________________________________
Question:
What is the default IP Address of the pMDDL5824?
Answer:
The default IP address for the LAN is 192.168.168.1.
__________________________________________________________________
Question:
What is the default login for the pMDDL5824?
Answer:
The default username is
admin
, the default password is
admin
. You will be prompted to change
the password as soon as you login using the default.
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Question:
How do I reset my modem to factory default settings?
Answer:
If you are logged into the pMDDL5824 navigate to the System > Maintenance Tab. If you cannot
log in, power on the pMDDL5824 and wait until the modem complete the boot up process. Press
and hold the Config button for 8 seconds to reset to a factory default Master.
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Question:
I connected a device to the serial port of the pMDDL5824 and nothing happens?
Answer:
In addition to the basic serial port settings, the IP Protocol Config has to be configured. Refer to
the COM0/1 Configuration pages for a description of the different options.
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Additional topics will be added in future releases.
Summary of Contents for pMDDL5824
Page 23: ...Microhard 23 3 1 1 pMDDL5824 OEM Mechanical Drawing 3 0 Hardware Features...
Page 24: ...Microhard 24 3 1 2 pMDDL5824 PCB PAD Placement 3 0 Hardware Features...
Page 29: ...Microhard 29 3 0 Hardware Features 3 2 1 pMDDL5824 Development Board Mechanical Drawings...
Page 30: ...Microhard 30 3 0 Hardware Features 3 2 2 pMDDL5824 Enclosed Mechanical Drawings...
Page 114: ...Microhard 114 Appendix B Sample Interface Schematic...
