Microframe Corporation
Series 3061 - DataTrack Waiter Call
13
TROUBLESHOOTING CHART
SYMPTOM
POSSIBLE CAUSE
CURE
The power light doesn't come
on.
Power light works, but some
of the Keypad buttons won't
light up.
The 2X or 3X button stays on.
The waiter's light is flashing.
When two waiters are paged
at the same time, one of them
doesn't get the page.
The turn off code from the
transmitter doesn't work.*
*Cancel panel models only
No power to unit.
A cable or chip may have been
loosed during transport.
It is waiting for the waiter num-
ber to be specified.
The waiter has not made it
back to acknowledge the page.
The transmitter takes a little
over a second to send a page
and then reset.
The 2X and 3X buttons are very
sensitive to timing and must be
pressed at exactly the same
time.
Check that the DC power adapter is connected
to unit. Verify that outlet transformer is plugged
in to has power.
Call for tech support.
Press a waiter number or cancel by pressing
the lit button again.
Press the respective waiter's button on the
master panel or on the (optional) cancel panel.
Allow 2 seconds between pages.
Using your thumbs, quickly depress both
buttons and hold for 3 seconds. Both lights
should go out when the buttons are released.