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MICROBOARDS TECHNOLOGY, LLC                                                                                           PF-3 PRINT FACTORY 

 

 

 

19 

Troubleshooting 

Printer not printing 

1.  Confirm the PF-3 Print Factory is plugged into a power source and is turned on.  The 

ON/OFF switch is located at the back of the unit, above the power cable connector. 

2.  Confirm that the Power On LED on the front control panel is on.  If not, press the Power 

button on the panel. 

3.  Confirm the PF-3 Print Factory is connected to the computer with a USB cable.  This can be 

checked by clicking on Start, going to Settings and selecting Printers.  Confirm the printer is 
listed and is active.  If the icon is not active, make sure the PF-3 is not in Pause mode, or 
thePF-3 is set in Use Printer Offline.  Also check to make sure the correct printer port is 
selected. 

Out of Media Indicator on Front Printer Panel 

This will occur if the input hopper is empty or is loaded incorrectly.  If the input 
hopper is empty, load more discs and press the Out of Media indicator. 

If media is in the input hopper, unload all discs.  Reload the media according 
to the instructions on page 7 and press the Out of Media indicator. 

Gaps or Overlap in Ink Coverage 

There are 2 possible causes: 

1.  If there are gaps or overlaps when printing, you may be printing Text & Graphics mode.  

Change Mode to Photo.  See page 12 for details. 

2.  The print pens may need to be recalibrated.  Please refer to page 13 for details. 

Printing off the Printable Surface 

If the print image is printing off the printable surface of the media, there are 2 possible causes: 

1.  The printer is not aligned correctly.  See page 14 for details. 

2.  Masking has been disabled, or the diameters are incorrect.  See page 14 for details. 

“No Printers Connected” Message 

The Microboards Printer Toolbox did not detect a connected printer.  Verify that the PF-3 Print 
Factory is connected and powered on.  You may need to reboot your PC. 

Low Ink Warning 

You will be provided with a warning when either of the ink cartridges is running low.  Check the Ink 
tab in the Printer Preferences to determine which cartridge is running low.  When the estimated ink 
level reaches 0%, a message warning you that the ink cartridge is empty will appear. 

It is strongly recommended that you replace the cartridge when the warning indicates the ink 
level is at 0%.  Continuing to run the PF-3 Print Factory with an empty cartridge may damage 
the printer. 

If you notice poor ink quality or a missing color in your prints at any time, replace the ink cartridge.  
See pages 8-9 for details. 

Summary of Contents for PF3-1000

Page 1: ...PF 3 Print Factory For Microsoft Windows Vista XP 2000 Users Manual Microboards Technology LLC Version 2 00 ...

Page 2: ... Introduction 2 ...

Page 3: ...ecommendations 12 COLOR TAB 13 Color Options 13 Color Space 13 DIAMETER SETTINGS TAB 13 INK TAB 14 ALIGNMENT TAB 14 Alignment 14 ABOUT TAB 14 THE MICROBOARDS PRINTER TOOLBOX 15 CLEANING 15 PEN CALIBRATION 15 AUTOMATIC MARGIN CALIBRATION 16 PRINT TEST DISC 16 EXERCISE BELT 16 USING SURETHING DISC LABELER 16 Creating New Labels 16 Printing Labels 16 SOFTWARE RE INSTALLATION 17 TOOLBOX RE INSTALLATIO...

Page 4: ... Introduction 4 ...

Page 5: ...he ability to print at 4800 x 1200 dpi on both DVD and CD media With the included design software users can enjoy its benefits whether making a few discs or a few hundred What s Included When unpacking your PF 3 Print Factory system the following items should be included PF 3 Print Factory print system PF 3 Print Factory Quick Start Guide Users Manual This document Power Cord USB 2 0 Printer Cable...

Page 6: ...d confirm you received all of the items Place the PF 3 Print Factory on a stable flat surface You will need room both in front and behind the system as discs will be accessed from both locations Install the 2 long input bin posts into the input hopper by screwing them down onto the screw mounts on the left side of the input hopper Install the wide post on the right side of the input hopper Install...

Page 7: ...flash amber when a media feed issue is occurring o Out of Ink LED This LED will be on if the cartridges are missing or if there is an issue with either of the cartridges Loading Discs The PF 3 Print Factory will accept CD or DVD 120 mm 12 cm inkjet printable discs If the disc does not have an inkjet printable surface the ink will not adhere to the surface of the disc The PF 3 Print Factory will on...

Page 8: ...e to the center of the printer Lift the cartridge latch by lifting the center of the front of the latch If replacing an empty ink cartridge remove the cartridge that needs changing by sliding the cartridge towards the front of the Printer Remove each new print cartridge to be installed from its packaging Remove the protective covering from the printheads before installing the cartridges Slide the ...

Page 9: ...erform these steps 1 Open the front door of the PF 3 Print Factory 2 When the carriage moves to center remove the ink cartridge specified in the message 3 Replace the cartridge and close the front door 4 Press the Cancel button on the front printer control panel 5 Wait for the printer to prime the cartridge The priming cycle will take approximately 70 80 seconds to complete Do not perform the next...

Page 10: ...eference Guide will show you the order in which the installation will occur Installation should always be done when logged in as a user with full Administrator rights Connecting to a PC DO NOT CONNECT YOUR PF 3 PRINT FACTORY TO A COMPUTER BEFORE RUNNING THE INSTALLER LOCATED ON THE INSTALLATION DISK The connection between the PC and the Microboards PF 3 Print Factory is done with one USB cable 1 C...

Page 11: ...e installed the hardware will need to be installed using the Hardware Wizard Please follow the directions below Windows XP Hardware Installation The Windows Found New Hardware Wizard will appear during any installation including when using the Installer Please follow all directions in the order in which they appear when using the Installer Insert the Microboards PF 3 Print Factory CD into a drive ...

Page 12: ...ck each tab to see the available settings Print Quality Tab The Print Quality tab controls the print resolution Print Modes Text and Graphics Photo Print Quality Max DPI Photo Only Best Normal Fast Normal Printing Recommendations Text and Graphics mode is used for printing mainly text information and small graphics Photo Mode should be used when printing on the entire disc a quality setting of Bes...

Page 13: ...of printable surface area available on media without having to modify the print image itself Moving from non hub printable media to hub printable media for instance would only require that you lower the Inner Diameter setting The Enable Masking option must be checked to use this feature The Outer and Inner Diameters will change the size of the area to be printed To avoid excessive ink buildup thes...

Page 14: ...ining Also on the Ink tab are the Ink Cartridge Replacement model numbers Alignment Tab The Alignment tab allows you to change the printer alignment Alignment The Resolution setting will specify whether the alignment values are measured in 1mm or 0 1mm increments The 0 1mm setting is more precise and should always be used The Alignment values will move the print image on the disc Increasing the To...

Page 15: ...ink and taking the least amount of time to complete Clean uses more ink and takes more time Super Clean uses the most ink and takes the longest time to complete After each of the cleanings a disc will be printed to verify the cleaning results Running this process more than once may be required if the quality does not improve after cleaning one time Pen Calibration The print pens may occasionally n...

Page 16: ...any media for this utility Using SureThing Disc Labeler SureThing Disc Labeler is included with the PF 3 Print Factory and will be installed during the PF 3 Installation For more information on using SureThing please refer to the SureThing Help menu Creating New Labels Any label you create in SureThing must use the Microboards template to print correctly 1 To create a new label either click New Pr...

Page 17: ...ation of the Toolbox can be verified by the presence of the Toolbox icon on your Windows desktop There are 2 methods of reinstalling the Toolbox should the need arise A Recommended Load the Installation CD and select the Repair option when the installer starts Click the Microboards PF 3 Toolbox button to reinstall the Toolbox or the Install Both Applications button to reinstall both SureThing Disc...

Page 18: ...ange the default Install directory it can be done here Click Next when completed 4 Click Next to add a shortcut in the Start Menu 5 Choose to add an icon to your desktop and or a folder in the Start Menu Once selected click Next 6 Click Install to begin copying the files 7 Remove the check to launch SureThing at this time then click Finish B Alternately you can open the Applications directory on t...

Page 19: ...2 possible causes 1 If there are gaps or overlaps when printing you may be printing Text Graphics mode Change Mode to Photo See page 12 for details 2 The print pens may need to be recalibrated Please refer to page 13 for details Printing off the Printable Surface If the print image is printing off the printable surface of the media there are 2 possible causes 1 The printer is not aligned correctly...

Page 20: ...nel 5 Wait for the printer to prime the cartridge The priming cycle will take approximately 70 80 seconds to complete Do not perform the next step until the priming cycle completes 6 After the disc ejects click the OK button on the Out of Ink message If you do not wait for the cartridge priming cycle to complete and you have additional print jobs waiting in the print queue you may have to clear th...

Page 21: ...th the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However ther...

Page 22: ...52 556 1628 support microboards com www microboards com Europe PH 44 0 845 230 7800 www microboards co uk Japan PH 03 3561 2266 www microboards co jp Please have the Model and Serial Number of your PF 3 Print Factory available when contacting Technical Support Date of Purchase Place Purchased Serial Number Replacement Ink Cartridges V102C color and V101B black Notes ...

Page 23: ...MICROBOARDS TECHNOLOGY LLC PF 3 PRINT FACTORY 23 ...

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