METRON QA-ST, User And Service Manual

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will be taken to either repair the unit or dispatch a replacement.
The customer will not have to wait for a claim to be investigated
by the Sales Agent. The Customer should issue a new purchase
order to ensure delivery.
4. When returning an instrument to METRON, or the Sales Agent,
fill out the address label, describe what is wrong with the instru-
ment, and provide the model and serial numbers. If possible, use
the original packaging material for return shipping. Otherwise,
repack the unit using:
•
a reinforced cardboard box, strong enough to carry the
weight of the unit.
•
at least 5 cm of shock-absorbing material around the unit.
•
nonabrasive dust-free material for the other parts.
Repack the unit in a manner to ensure that it cannot shift in the
box during shipment.
METRON’s product warranty is on page ii of this manual. The war-
ranty does not cover freight charges. C.O.D. will not be accepted
without authorization from METRON or its Sales Agent.