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INSTALLATION DETAILS

Electrical Requirements

1.   This pellet fire is an electrical appliance. This appliance requires 230- 240 Volts, 50 Hz and 1.5-2.0 Amps of 

electrical power.

2.   The pellet fire comes with a 1.5 M long, grounded, electrical cord suitable to plug into any standard residential 

electrical outlet. The electrical outlet must be grounded.

Wood Pellet Fuel Requirements

Only approved wood pellets are to be used in this appliance which have been tested to and complies with AS/NZS 
4014.6. Any other fuel used that does not comply with this standard will greatly affect the performance, operation 
and the warranty of this appliance.

Wood pellets must not be:- 
– Longer than 38mm 
– Thicker than 10mm 
– Have no more than 1% fine dust particles

If you find your fuel has excessive amounts of fines and saw dust, the fuel should be screened before use. DO NOT 
USE WET PELLETS under any circumstance. Longer fuel may cause bridging of the auger and result in erratic 
feeding or jamming. Fines, binders, ash, moisture will all cause your pellet fire to block up and not burn efficiently.

“Poor” fuels require more frequent cleaning; the ashtray must be emptied and the burn pot must be cleaned on a 
regular basis. Please refer to the “Maintenance” section for further instructions on cleaning your pellet fire.

Fuel Storage

All pellet fuel should be stored in a clean dry place and at a safe distance (at least one metre) away from the fire.

IMPORTANT MESSAGE

• 

THIS APPLIANCE SHALL NOT BE USED AS AN INCINERATOR. BURNING ANY FUEL OTHER 
THAN WOOD PELLETS AS DESCRIBED ABOVE WILL VOID YOUR PELLET FIRE’S WARRANTY.

WARNING

618mm

614mm

533mm

485mm

356mm

Insert Dimensions

100mm

Figure 3: Minimum Fireplace opening for the 

Metro pellet fire insert

410mm

500mm

560mm

1050mm

1020mm

300mm

531mm

100mm

381mm

NOTE: “If a timber mantelshelf exists above the pellet fire opening, 
it should be a minimum of 452mm above the top of the pellet fire”

Summary of Contents for Bay

Page 1: ...stallation Clearances Page 4 Installation Configurations Page 6 Installation Vent Systems Page 7 Operation Page 9 MX3 Controller Page 10 Maintenance Cleaning Page 12 Troubleshooting Page 15 Diagram Parts List Page 18 Warranty Page 20 Bay Bay Insert Models PRINTED MARCH 09 ...

Page 2: ...ellet Insert Additional Requirements 8 Fascia Surround 8 Metro Pellet Insert Installation 8 Metro Pellet Insert Removal 9 Operation and Maintenance 9 OPERATION General Overview and Safety Features 9 Electric Igniter 9 Fueling the Hopper 9 MX3 Control and Button Description 10 Wall Thermostat Wall Switch or Other Switching Device 11 Starting and Stopping Your Pellet Fire 11 MAINTENANCE CLEANING 12 ...

Page 3: ...s 9 This appliance is wired and grounded according to the electrical code AS NZS EN 60335 2 30 for New Zealand 10 Make sure the door and any other opening in the pellet fire are closed tightly during operation Inspect the gaskets of the door and other openings periodically to make sure they are in good condition 11 Replace broken or defective components only with parts provided by the manufacturer...

Page 4: ...earances are to combustible materials All Metro pellet fires are tested using all applicable procedures and equipment under AS NZS2918 2001 We recommend sufficient space be provided minimum 500mm on each side of the pellet fire to service the unit If this is not possible provision must be made available to remove the unit for servicing Freestanding Dimensions 285mm 470mm 615mm 613mm 788mm 250mm 175...

Page 5: ...USE WET PELLETS under any circumstance Longer fuel may cause bridging of the auger and result in erratic feeding or jamming Fines binders ash moisture will all cause your pellet fire to block up and not burn efficiently Poor fuels require more frequent cleaning the ashtray must be emptied and the burn pot must be cleaned on a regular basis Please refer to the Maintenance section for further instru...

Page 6: ...ced in a tight area make sure to conform to the proper clearances to combustible materials and make sure you have enough room to disconnect the vent system for servicing Also these appliances are heavy and may be awkward to move in order to service The free standing pellet fire weighs 92 kg and the insert pellet fire weighs 70 kg 3 Access for outside combustion air if required 4 Power within 1 5m ...

Page 7: ...ealed spaces floors ceilings or attic spaces If the venting must go through a wall or combustible partition the installation must conform to the Installation Code for Solid Fuel Burning Appliance and Equipment For more detailed venting information please refer to your venting manufacturer s instructions Combustion Air Intake Requirements The Metro Bay has a direct vent option which when installed ...

Page 8: ...n it so the top of the centralizing bend is in the centre of the pellet fire and pointing vertically up towards the ceiling Refer to illustration on page 2 Secure in place using 4 x self tapping screws and silicone sealant 3 Position the pellet fire in the desired location check that the pellet fire and floor protector have adequate clearances projections and that the vent system will be clear of ...

Page 9: ...ent pipe sections securely joined lift the bottom section of the vent pipe out of the centralizing bend then move it slightly off centre and allow it to rest on the centralizing bend Smear an adequate amount of silicone sealant inside the top of the centralizing bend move the vent pipe assembly as required to ensure the entire surface is coated with silicone sealant Place the ceiling plate over th...

Page 10: ... of the fireplace checked to ensure it is level Floor Protector A floor protector must extend 531mm forward of the front of the fireplace cavity opening Electrical Requirements Ensure a 3 pin electrical outlet is installed in the chimney cavity with a suitable isolation switch adjacent to the appliance outside the cavity in accordance with New Zealand electrical regulations if none exists get a qu...

Page 11: ...he end of the male slip section otherwise it will restrict the internal diameter Apply a liberal amount of silicone around the crimped end of the lower vent pipe lift the assembled vent pipes up high enough to allow it to be inserted into the un crimped end of the offset rivet together at 3 even points around the join then fit the lower crimped end of the offset into the T outlet silicone and rive...

Page 12: ...lvanised casings with centralising brackets 3 If heat sensitive material i e wooden floor is located below the pellet fire an insulated floor protector must be installed This floor protector must extend 150mm forward of the ashlip Figure 3 Figure 2 575mm 850mm 720mm 130mm minimum Important message ALL EXPOSED 100MM VENT PIPE INSIDE THE CAVITY MUST BE A MINIMUM OF 130MM FROM ANY COMBUSTIBLE MATERIA...

Page 13: ...e it will warm up and flow back into the room as hot air These 3 main systems are all control by the MX3 control system see Figure 5 Safety features 1 Pressure Switch This safety device is used to turn the feed off if pressure is lost in the pellet fire 2 Circulation Fan Override If your pellet fire begins to overheat this safety device switches the circulation fan to the highest possible setting ...

Page 14: ...n it is first turned on When the thermostat senses that heat is required the pellet fire will operate at the setting you have chosen with the HEAT SELECT button When the thermostat is satisfied the pellet fire goes down to the factory preset low level 3 AUTO Mode With the switch in this position your pellet fire will turn itself on and off based on an externally wired switch The most common use of...

Page 15: ...s method applies to all modes of operation AUTO HIGH LOW MANUAL For AUTO mode use thermostat or other switching device in lieu of ON OFF button Once your pellet fire is properly installed complete the following steps to start your pellet fire 1 Ensure that there is adequate fuel in the hopper and that all ash gates and doors are closed 2 Make sure side damper is fully out 3 Press the ON OFF button...

Page 16: ...he following maintenance schedule Before each heating season 1 Clean the venting system If there is a significant amount of soot build up it should be removed to prevent the risk of a chimney fire By making sure the exhaust venting system and the pellet fire itself are being maintained properly and are cleaned on a regular basis you reduce the likelihood of a chimney fire occurring 2 Clean behind ...

Page 17: ...he tube scraper rod located in the center above the door See Figure 13 This will remove the ash deposits on the heat exchanger tubes The removed ash will fall on the top heat shield located in the burn chamber 2 Lift the top heat shield and remove it carefully as there may be a significant amount of ash on it Using a brush clean the top heat shield and dump the ashes into the burn chamber 3 Clean ...

Page 18: ...h a mild glass cleaner when dirty DO NOT clean the glass when the door is hot This is very important to see if the pellet fire is burning properly or not DO NOT hit the glass or slam the door shut This may cause the glass to crack or break DO NOT operate the pellet fire if the glass is cracked or broken DO NOT replace the glass with any type of glass other then an APR Industries Ltd factory approv...

Page 19: ...d Replace exhaust fan 3 light blinks Proof of flame failure Hopper is empty Fill hopper with fuel Manual reset thermal disk has tripped Reset the manual reset thermal disk Manual reset thermal disk has failed Replace the manual reset thermal disk Exhaust fan thermal disk has failed Replace exhaust fan thermal disk Auger jam Empty hopper and clean out auger Auger motor has failed Replace auger moto...

Page 20: ...as required Also verify that the pressure port on the pellet fire is clean 4 Verify that the exhaust fan is in good working condition When you start your pellet fire you should hear the exhaust fan start instantaneously If the exhaust fan is not working check for power at the exhaust fan and replace the exhaust fan as necessary Remember to unplug the pellet fire before attempting any service 5 Ver...

Page 21: ...is not needed reduce the feed and damper accordingly Continue to reduce the feed until the circulation fan does not run on high 3 If none of the above resolve your problem contact your local METRO dealer Lack of Air The most common cause of flame problems are improperly sealed door and ashtrays dirty pellet fires poor fuel improper installation and improper damper adjustment 1 Verify that all door...

Page 22: ...22 22 DIAGRAMS AND PARTS LIST Metro MX Control Circuit Diagram Pellet Fire Cross Section Equipment Compartment ...

Page 23: ...in Includes inner and outer glass gasket GKTGLBW Not Shown Not Shown Door Rope Gasket Baywin DORRPBW Not Shown Not Shown Exhaust Fan Motor Mounting Gasket Round GKT00208 Not Shown Not Shown Exhaust Fan Mounting Gasket Polygon Shape GKT00209 Heat Shields Other Parts 11 Back Heat Shield BayWin Burn Chamber BCKSLBW2 12 Top Heat Shield BayWin Burn Chamber TPHSL0BW 13 Burner Pot BPOT1005 14 Center Glas...

Page 24: ...s null and void if the pellet fire is misused It is the option of Pioneer Manufacturing Ltd whether to repair or replace the parts The customer is responsible for all shipping costs to and from the factory Please fill out the Warranty Registration Card below and mail to the following address Pioneer Manufacturing Ltd PO Box 11 Mamaku Street Inglewood New Zealand Make sure to attach a COPY of your ...

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