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Metro DataVac AccessPoint Operator'S Manual Download Page 5

Revision 1.0

Metro

®

 AccessPoint™ Mobile Computing System Operator Manual

iii

LO1-530

5

Maintenance and Storage  . . . . . . . . . . . . . . . . . . . . .   5-1

Cleaning and Inspection  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   5-2

Transport and Storage   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   5-3

Casters  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-3

Monitor Knuckle Tension Adjustment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   5-3

Monitor Counter-Balance Fine Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   5-4

Monitor Arm Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  A-2

Power Supply and Battery   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  A-3

Low LED Flashing: Battery Nearing End of Charge . . . . . . . . . . . . . . . . . . . . . . . .A-3
Power Supply Overheating   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3
Battery Pack Overheating, Critical  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
Power Supply Low Temperature  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
No Battery Warning  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
Short Circuit or Overload  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5
Power Supply Overheating, Charger Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-6
Low Battery Temperature Warning   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-6

Accessories  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1

Accessories for AccessPoint Workstations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  B-2

Equipment Return  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  B-4

Technical Specifications   . . . . . . . . . . . . . . . . . . . . . . . . . .C-1

Technical Specifications Metro AccessPoint Workstation  . . . . . . . . . . . . . . . . . .  C-2

Warranty Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1

Metro AccessPoint™ Standard Limited Warranty  . . . . . . . . . . . . . . . . . . . . . . . . .  D-2

Resolution Procedure   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2
Replacement Parts and RMA Policy  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2
What is Covered   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-3
Warranty Exclusions—What is Not Covered  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-3

Summary of Contents for AccessPoint

Page 1: ...Metro AccessPoint Mobile Computing System Operator Manual Document Number LO1 530 Revision 1 0 ...

Page 2: ...ro Industries Corporation InterMetro Industries Corporation 651 N Washington Street Wilkes Barre PA 18705 USA www Metro com 800 992 1776 InterMetro Customer Service For all customer service related issues or if you need technical assistance call our customer service department InterMetro Industries Corporation reserves the right to make improvements or changes in the products described in this man...

Page 3: ...y Compliance 1 8 Important Safety Instructions 1 8 Notes 1 9 FCC Information 1 10 Industry Canada 1 10 Safety Labels 1 11 Revision History 1 11 2 Getting Started 2 1 Getting Started with the Workstation 2 2 Unpacking 2 2 Inspection 2 2 Shipment of Power Supply 2 2 Connect the Power Supply Batteries 2 4 Charge Power Supply Battery 2 7 Computer Power Tips and Cable Connections 2 9 Configure Selectab...

Page 4: ...ge 3 5 Height Adjustable Column Work Surface Adjustment 3 8 Raising the Workstation 3 8 Lowering the Workstation 3 8 Keyboard Tray 3 9 Monitor Mount 3 12 Rear Handle 3 13 Casters 3 14 Power Cord 3 14 4 BatteryPro 4 1 Starting BatteryPro 4 2 BatteryPro Settings 4 2 Stop BatteryPro 4 3 Status Indicators 4 4 Status Icon 4 4 Desktop Status Window 4 5 BatteryPro Configuration and Status 4 8 Open the Ba...

Page 5: ...3 Power Supply Overheating A 3 Battery Pack Overheating Critical A 4 Power Supply Low Temperature A 4 No Battery Warning A 5 Short Circuit or Overload A 5 Power Supply Overheating Charger Module A 6 Low Battery Temperature Warning A 6 Accessories B 1 Accessories for AccessPoint Workstations B 2 Equipment Return B 4 Technical Specifications C 1 Technical Specifications Metro AccessPoint Workstation...

Page 6: ...iv Metro AccessPoint Mobile Computing System Operator Manual Revision 1 0 LO1 530 Index Index 1 ...

Page 7: ...em Workstations Introduction 1 2 Equipment Classification 1 3 Important Product Notices 1 4 Disposal 1 5 Intended Use 1 6 Chapter Content 1 6 Illustrations 1 6 Safety Information 1 8 Regulatory Compliance 1 8 Important Safety Instructions 1 8 Notes 1 9 FCC Information 1 10 Industry Canada 1 10 Safety Labels 1 11 Revision History 1 11 ...

Page 8: ...nd monitors up to 20 lbs Power supply provides both fan and fan less charging options as well as ability to perform battery only upgrades in the future Keypad controller allows customers to easily power the computer on and off without IT involvement while providing access to battery level and lighting controls Ergonomic keyboard tray provides 10 of positive tilt 20 of negative tilt 180 of rotation...

Page 9: ...h respect to electric shock fire and mechanical hazards only in accordance with UL 60601 1 and CAN CSA 22 2 No 601 1 as Patient Care Medical Equipment suitable for use in patient vicinities The Mobile Computing Workstation is Class I Equipment that is also internally powered According to the degree of protection against ingress of water the Mobile Computing Workstation is considered ordinary The M...

Page 10: ...lly integrated AccessPoint Metro integrates all computer equipment to comply with rules and regulation of the Intertek certification and delivers a fully functional cart at the customer s site When a customer does not choose a fully integrated AccessPoint Metro delivers the core AccessPoint cart and the customer is responsible for integrating their computer equipment For safe operation and complia...

Page 11: ...ed 20 lbs The combined weight of the computer equipment computer monitor keyboard auxiliary equipment etc shall not exceed 35 lbs Not following the above instructions and altering of the base cart will void the Intertek certification and is expressly prohibited by InterMetro Industries Corporation Disposal For batteries recycling disposal in the United States and Canada contact Call2Recycle For ot...

Page 12: ...arted Provides instructions to unpack and setup your workstation Includes instructions on setting up Wake on LAN Wake on Power 3 Workstation Operation Overview Describes general workstation operation options 4 BatteryPro Software Describes the software application 5 Maintenance and Storage Describes operation maintenance and storage information Appendix A Troubleshooting Provides basic troubleshoo...

Page 13: ...ns or switches on the equipment keyboard keys or text to be entered Italicized items are buttons labels options or other fields within the software application References to Enter require pressing the Enter or Return key on the keyboard Do not type the word enter A keystroke combination is displayed as two key names with a plus sign between them It requires holding down one key while pressing anot...

Page 14: ... supply are not for use in hazardous classified locations Do not use nor recharge the power supply battery in oxygen enriched areas areas where flammable anesthetics are used or stored or any other hazardous classified location User maintenance consists solely of cleaning and minor external adjustments For safety purposes all servicing must be performed by qualified service personnel only For all ...

Page 15: ... damage claims This equipment must be opened immediately for inspection All visible damages must be reported to freight co within 48 hours and must be noted on freight bill at time of delivery Concealed damage is your responsibility you must advice carrier of any loss or damage within 15 days after receipt of material If there is damage retain original packaging for inspectors Notes NOTE For produ...

Page 16: ...e that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not ins...

Page 17: ...g System Workstations Revision History Safety Labels Revision History Each page of the original operator manual shipped with your system has a revision letter on it As the document is updated the revision letter is changed Revision Date Comments 1 0 08 30 2013 Initial release of AccessPoint Mobile Computing System Workstations ...

Page 18: ...1 12 Metro AccessPoint Mobile Computing System Operator Manual Revision 1 0 LO1 530 Introduction to AccessPoint Mobile Computing System Workstations Revision History Page Intentionally Blank ...

Page 19: ... Power Supply 2 2 Connect the Power Supply Batteries 2 4 Charge Power Supply Battery 2 7 Computer Power Tips and Cable Connections 2 9 Configure Selectable Voltages 2 11 Integration 2 13 Remove Work Surface 2 13 Technology Tray 2 14 Setup Keyboard and Mouse 2 19 Install Work Surface 2 23 Routing Monitor Cables 2 22 Wake on LAN Wake on Power 2 24 Wake on LAN 2 24 Wake on Power 2 31 ...

Page 20: ...terMetro Customer Service immediately Shipment of Power Supply CAUTION Before placing the Power Supply Li Nano SLA LiFe into service on a AccessPoint workstation the power supply batteries may need to be connected Depending on the shipment they may or may not be connected due to USDOT and IATA regulations The Power Supply is available in 3 battery chemistry options Depending on the battery chemist...

Page 21: ...ply for a regular Ground shipment The shipping container must have the following marking Class 9 Shipment Outside the USA in any shipping mode and air or sea transport inside the US the power supply must be shipped as fully regulated Class 9 Hazardous Material Dangerous Goods In this shipping mode the batteries can be connected or disconnected The shipper must be certified for Li Ion Class 9 shipm...

Page 22: ...w then connect the batteries CAUTION Only qualified service personnel should perform the following procedure for connecting the power supply batteries CAUTION To prevent damage to any cords or connectors when disconnecting always grasp and pull by the connector and not the cord The battery cells may or may not be connected during shipment due to USDOT and IATA regulations The procedure is required...

Page 23: ...d with the Workstation 1 Ensure the AC cable is disconnected from the wall outlet and power supply is in OFF down position 2 Loosen and remove mounting screws 2x from bottom of base cover as shown below a Li Nano Power Supply Batteries Plug both connectors to the Li Nano batteries and check for accuracy Connectors ...

Page 24: ...1 0 LO1 530 Getting Started Getting Started with the Workstation b SLA Power Supply Batteries SLA batteries are always shipped connected as shown below c LiFe Power Supply Batteries Plug the connectors to the LiFe batteries and check for accuracy Connectors Gas Gauge Board ...

Page 25: ...and technology tray must be made per the AccessPoint Workstation Wiring Diagram Contact Metro Service for the most current wiring diagram Before placing an AccessPoint workstation into service for the first time with the Li Nano SLA LiFe power supply the power supply battery should be initially charged at least 8 hours To charge the battery plug the coiled AC power cord into an AC outlet and put t...

Page 26: ...amage to the battery WARNING Risk of Electric Shock The power supply employs a Lithium Iron Nano Phosphate Li Nano battery to provide mobile DC output power Low voltage 11 15V DC power is available from the power supply even when the AC cord is disconnected from an AC outlet To remove DC power put the ON OFF Switch in the OFF position NOTE After the initial charge the charge time from a completely...

Page 27: ...16V Panasonic H2 Tablet Tangent Rugged Mini N Mini PC MT5 C13 632 19V HP t510 Thin Client Tangent Vita LT All in One HP t5565 Thin Client Tangent Vita 2000SA All in One HP t5740 Thin Client Wyse D90D7 Thin Client Seneca MP 57 Mini PC Wyse R90L R90LW Thin Client Tangent Medix T19B All in One Wyse V90LE V90LEW Thin Client Tangent Medix T19i All in One Wyse Z90LE Z90LEW Z90D7 Z90DW Z90SW Thin Client ...

Page 28: ...ng MT 44 C13 482 ID 5 45 mm OD 7 90 mm 11 50 mm long MT 55 C13 484 ID 5 00 mm OD 7 40 mm 12 50 mm long Computer Power Cables Metro P N Voltages Computer C13 781 19V HP 7800 7900 8000 8200 8300 USDT Computer HP t610 Thin Client HP 6000 6300 8200 8300 ELITE All in One 402049 12V Tangent Medix 1500 1700SF 1900SF All in One 402384 19V Tangent Rugged Mini GM Mini PC 402743 19V Tangent Rugged Mini VI Ba...

Page 29: ...yPro400 2 Install BatteryPro400 on a laptop computer to change the voltage s 3 Connect the computer to via USB to the power supply 4 Start BatteryPro400 and right click on the BatteryPro400 icon grey battery icon 5 Select Open Power Properties 6 Hold down the CTRL key and click on the METRO label as shown below The Diagnosis tab opens 7 In order to change the selectable voltage on Diagnosis tab Cl...

Page 30: ...sion 1 0 LO1 530 Getting Started Getting Started with the Workstation Click on DC3 Setting for 5 10 V DC3 8 With the slider select the desired voltage After selecting the voltage click Confirm 9 To confirm the voltage change click YES as shown DC 1 Setting DC 3 Setting ...

Page 31: ...gration Integration Remove Work Surface 1 To open the work surface rotate the key in clockwise direction 90 as shown below 2 Slightly lift up the front of the work surface as shown below 3 Slide the work surface towards the front of the workstation and then remove the work surface from the technology tray ...

Page 32: ...d connections in technology tray and identifying connections Keypad Connection Description Wake on LAN RJ45 Ethernet CAT5 cable to computer for Wake on LAN operation Fuel Gauge Ethernet cable from the power supply to display charge level of battery Power Lifter Connection to power lifter if equipped Work surface light LED light for work surface Keyboard light LED light for Keyboard Wake on LAN Pow...

Page 33: ...and bottom metal structure of the workstation 1 and 2 Return Black Workstation power return wire 3 Unregulated Yellow Unregulated output voltage of the power supply 10 5 15 V 150 W continuous 200 W peak power 4 Selectable 12 24 V White Voltage is selectable via BatteryPro between 12 and 24 V 150 W continuous and 200 W peak power Default voltage is 19 V 5 Selectable 5 10 V Red Voltage is selectable...

Page 34: ...ing table gives wire connections between Terminal Block and AC Inverter and identifying connections AC Inverter Technical Specifications Output voltage 120 VAC 60 Hz Output power 150 W Modified Sinewave Terminal Block AC Inverter Position 3 Unregulated Voltage Yellow Positive Red Position 1 or 2 Return Black Negative Black ...

Page 35: ...r Tips and Cable Connections on page 2 9 if the voltage is different from 19 V using BatteryPro d Plug in Computer Power Tip into the Computer Power Cable e Plug in computer 3 Computer power with AC a Plug in AC adapter in outlet strip b Stow AC adapter in left pod c Plug in computer 4 Plug video cable into the computer Display port mini display port HDMI mini HDMI VGA Use adapter cable if necessa...

Page 36: ...rip b Plug in the AC adapter s DC output into the hub Cable Management 1 Lift computer tray with or without computer tied down and secure with pin for easy access 2 For a clean look inside the technology tray stow excess cabling and AC adapters into the pods 3 Keep all wiring underneath the computer tray 4 Hide wiring in the wire conduit running through the center of the technology tray 5 Attach w...

Page 37: ...e the cables to the cable tie mount as shown below 2 Attach a second cable tie mount to the back of the keyboard tray as shown below This prevents the wiring from interfering with the keyboard arm while maneuvering 3 Provide enough slack in the wiring for the keyboard arm to pivot 90 degrees from the center home position and attach a cable tie mount on the bottom of the technology tray NOTE Before...

Page 38: ...y as shown below First cable tie mount guides the wire between the keyboard arm track and the storage pod and Second cable tie mount lines it up with the wiring slot to be accessed inside the technology tray and connected to the USB hub The wire should be relatively tight to prevent any snags or interferences Keyboard Arm Cable tie mount View from Bottom Technology tray First Cable Tie Mount Secon...

Page 39: ...nally connect USB hub to CPU as shown below Set up the Monitor 1 Setup for DC a Connect the monitor power to the terminal block b Positive lead to Unregulated voltage Position 3 yellow c Negative lead to Return Position 1 or 2 black 2 Setup for AC a Connect the AC adapter or AC cord into AC outlet strip b Stow away AC adapter or excess cable in the left pod 3 Connect video cable to the monitor Wir...

Page 40: ...sion 1 0 LO1 530 Getting Started Integration Routing Monitor Cables 1 Remove screws 4 and remove rear cover 2 Access monitor input cable and video cable from rear enclosure 3 Route the monitor input cable and video cable from the monitor arm and connect to the monitor ...

Page 41: ... cover with screws 4 NOTE For information on adjusting the monitor arm see Monitor Arm Adjustments on page 5 4 Install Work Surface 1 Slide the work surface towards the workstation technology tray and insert in the square slot as shown below 2 To lock the work surface rotate the key in counter clockwise direction 90 as shown below ...

Page 42: ... the power to the computer and shut down the computer if the computer s internal battery is not installed However it is strongly recommended to shut down the computer using the Windows START button and selecting Shut down Wake on LAN Functioning If Wake on LAN is selected in the computer s BIOS the computer s Ethernet port waits to receive the Magic Packet Once received it will command the compute...

Page 43: ...into Wake on LAN Power plug and plug Ethernet cable in the Wake on LAN Ethernet port by referring to layout below Setup for Dell Laptop Computers 1 Connect power tip MT23 marked 23 to computer power cable and plug in computer 2 Turn on the laptop computer by pressing its own standby switch 3 As soon as the Dell Splash screen appears press F2 to access the laptop s BIOS ...

Page 44: ... 3 seconds off for second and then stay on due to the computer s current draw 8 If the Keypad Controller was not able to acquire the MAC address the standby button s light will fl ash rapidly for several seconds and then it will go off or 3 seconds on for second and then stay on due to the computer s current draw If the sync fails most likely the Ethernet cable is not plugged into the computer and...

Page 45: ...n the computer using the Windows shutdown feature 11 Turn on the computer via the keypad s standby button Setup for HP Laptop Computers 1 Connect power tip MT55 marked 55 to computer power cable and plug in computer 2 Turn on the laptop computer by pressing its own standby switch 3 As soon as the HP Splash screen appears press F10 or ESC to access the laptop s BIOS ...

Page 46: ... solid for 3 seconds off for second and then stay on due to the computer s current draw 8 If the Keypad Controller was not able to acquire the MAC address the standby button s light will fl ash rapidly for several seconds and then it will go off or 3 seconds on for second and then stay on due to the computer s current draw If the sync fails most likely the Ethernet cable is not plugged into the co...

Page 47: ... Shut down the computer using the Windows shutdown feature 11 Turn on the computer via the keypad s standby button Setup for Lenovo Laptop Computers 1 Connect power tip MT44 marked 44 to computer power cable and plug in computer 2 Turn on the laptop computer by pressing its own standby switch 3 As soon as the Lenovo Splash screen appears press F1 to access the laptop s BIOS ...

Page 48: ...onds off for second and then stay on due to the computer s current draw 8 If the Keypad Controller was not able to acquire the MAC address the standby button s light will fl ash rapidly for several seconds and then it will go off or 3 seconds on for second and then stay on due to the computer s current draw If the sync fails most likely the Ethernet cable is not plugged into the computer and or th...

Page 49: ...n the computer using the Windows shutdown feature 11 Turn on the computer via the keypad s standby button Wake on Power Functioning As soon as power is applied to the computer the computer will boot up If the AccessPoint workstation is set up for Wake on Power DC power cable plugged into the Wake on Power connector DC power is applied to the computer after pressing the standby switch ...

Page 50: ...into Wake on Power plug by referring to layout below Setup for Dell Laptop Computer 1 Connect power tip MT23 marked 23 to computer power cable and plug in computer 2 Press the standby button on the keypad touchpad and immediately turn on the laptop computer by pressing its own standby switch 3 As soon as the Dell Splash screen appears press F2 to access the laptop s BIOS ...

Page 51: ... Windows 6 Shut down the computer using the Windows shutdown feature 7 Turn on the computer via the keypad s standby button Setup for HP Laptop Computer 1 Connect power tip MT55 marked 55 to computer power cable and plug in computer 2 Press the standby button on the keypad touchpad and immediately turn on the laptop computer by pressing its own standby switch 3 As soon as the HP Splash screen appe...

Page 52: ... 7 Turn on the computer via the keypad s standby button Setup for Lenovo Laptop Computer 1 Connect power tip MT44 marked 44 to computer power cable and plug in computer 2 Press the standby button on the keypad touchpad and immediately turn on the laptop computer by pressing its own standby switch 3 As soon as the Lenovo Splash screen appears press F1 to access the laptop s BIOS 4 Select Config and...

Page 53: ...Revision 1 0 Metro AccessPoint Mobile Computing System Operator Manual 2 35 LO1 530 Getting Started Wake on LAN Wake on Power 7 Turn on the computer via the Keypad Touchpad s standby button ...

Page 54: ...2 36 Metro AccessPoint Mobile Computing System Operator Manual Revision 1 0 LO1 530 Getting Started Wake on LAN Wake on Power Page Intentionally Blank ...

Page 55: ...tro AccessPoint Workstation Base 3 2 Power Supply 3 2 LED Lights 3 3 Keypad Controller 3 4 Keypad Controller LED Battery Fuel Gauge 3 5 Height Adjustable Column Work Surface Adjustment 3 8 Raising the Workstation 3 8 Lowering the Workstation 3 8 Keyboard Tray 3 9 Monitor Mount 3 12 Rear Handle 3 13 Casters 3 14 Power Cord 3 14 ...

Page 56: ...ion Base The Metro Base is the backbone of every AccessPoint workstation The Base features casters to wheel it around easily provides mounting hardware to mount the power supply and offers a foot rest to the user It supports gas assisted lifting mechanism or power actuator lifting mechanism for adjusting the height of the workstation in the range of 23 48 584x1219 mm Power Supply The Lithium Iron ...

Page 57: ...ging the power supply Power Up the Power Supply The power supply is controlled by the ON OFF switch located on the power supply that is typically mounted on the bottom of the AccessPoint workstation as shown in Charge Power Supply Battery on page 2 7 In the ON position the Power Supply provides power to the workstation and in OFF position power is removed from the workstation equipment NOTE Li Nan...

Page 58: ...e ability to change level of intensity Keypad Controller Keypad Controller is located on the front side of work surface By pressing the work surface or keyboard key you turn work surface or keyboard LED ON or OFF The standby switch in the lower right corner is used to turn on the computer equipment either by using Wake on LAN or Wake on Power Holding the standby switch for more than 5 seconds will...

Page 59: ... POWER LEDs If the battery is fully charged all five 5 amber LEDs are illuminated The LEDs always display the battery charge level whether the computer is operating or not As the battery looses charge the LEDs gradually turn off one at a time Once the top four LEDs are off and only the bottom amber LED is illuminated and fl ashing it is recommended to plug the AC cord into an AC outlet as soon as ...

Page 60: ... fully charge a completely depleted battery if the load of workstation electronics is less than 50 Watts For a greater load charging will take longer Examples Workstation electronics load is in a range greater than 120 Watts The power supply can only provide less than 13A to charge 2 battery packs The charge time will increase to over 3 hours AC indicates the power supply is plugged into the wall ...

Page 61: ...iod of time ensure the ON OFF Switch is set to the OFF position If the power supply is left in the ON position the workstation equipment will continue to draw power and discharge the battery Extended storage of empty batteries will cause permanent damage If the AccessPoint workstation is to be placed in long term storage longer than one week the power supply should be fully charged before placing ...

Page 62: ...g position Raising the Workstation 1 Stand in front of the workstation and grasp the release handle with your right hand 2 Grab the left side of the writing surface with your left hand 3 Pull the release handle up 4 While holding the release handle up lift the writing surface to the desired height and then release the handle Lowering the Workstation 1 Stand in front of the workstation and grasp th...

Page 63: ... Rotating the small adjustment wheel in the anti clockwise direction gives 10 positive tilt of the keyboard tray as shown below A tilt indicator is located on the left side of the keyboard tray mechanism to identify the tilt angles To move the keyboard up gasp with both hands and pull forward and lift up at the same time 3 height adjustment in upward direction To lower the keyboard or return it to...

Page 64: ...eyboard tray mechanism a height indicator is located to identify the height intervals The entire keyboard tray can be rotated 90 towards left and right as shown below The AccessPoint workstation is also equipped with two flip out mouse pads Simply pull and rotate the mouse pad out until the restriction in movement is felt 90 Rotation 90 Rotation ...

Page 65: ... 0 Metro AccessPoint Mobile Computing System Operator Manual 3 11 LO1 530 Workstation Operation Keyboard Tray NOTE Before moving the workstation center and stow the keyboard tray as well as retract the mouse pads ...

Page 66: ...up or down and or simultaneously be tilted This allows the user to place the monitor in a position for best viewing To adjust monitor position grasp monitor with both hands and move to the desired position Figure below shows highest and lowest positions of the monitor The monitor mount can be tilted 45 towards left and 45 towards right as shown below 45 Rotation 45 Rotation ...

Page 67: ...tate the monitor face grab the sides with each hand and move in a circle to the position desired Rear Handle The AccessPoint workstation can be deployed with a rear handle designed to push the workstation by a nurse or doctor Moreover the user can attach the workstation power cord to the rear handle for easy transportation ...

Page 68: ...ionally a 12 ft length is available as well In the USA the power cord is equipped with a hospital grade plug and shall be plugged into a hospital grade outlet only to ensure grounding reliability Outside the USA your workstation comes equipped with your country s AC plug The rubber jacket of the cord provides excellent coil retention and keeps the shape of the cord close to its original condition ...

Page 69: ...ng BatteryPro 4 2 BatteryPro Settings 4 2 Stop BatteryPro 4 3 Status Indicators 4 4 Status Icon 4 4 Desktop Status Window 4 5 BatteryPro Configuration and Status 4 8 Open the BatteryPro Power Properties Dialog Window 4 9 Always Display Battery Status Checkbox 4 9 Power Meter 4 10 Alarms 4 11 Status 4 13 ...

Page 70: ...y and BatteryPro installed If BatteryPro is not running as indicated by the status tray icon shown below it can be started by double clicking on the Blue Battery icon shortcut provided on the desktop by the software installation Battery shape indicates BatteryPro is running example shown is fully charged state If BatteryPro is not running double click on the desktop shortcut to start BatteryPro NO...

Page 71: ...en Power Properties to enter BatteryPro Power Properties configuration dialog The tabs in the Power Properties dialog shown below may be selected to view and configure the BatteryPro settings See BatteryPro Configuration and Status on page 4 8 Stop BatteryPro BatteryPro can be stopped by right clicking on the BatteryPro status tray icon highlighting with the mouse pointer and selecting Exit with a...

Page 72: ...Status Icon The Status Icon in the status tray shows the charge status of the workstation power supply batteries Communications Standby Power supply and workstation computer communications interrupted Symbol may appear very briefly when BatteryPro has just started while the power supply and computer establish USB communications The status should change to a battery shape below if it does not the U...

Page 73: ...r Properties dialog select the Scheme tab and check the Always Display Battery Status box see also Scheme under BatteryPro Configuration and Status on page 4 8 Right click on BatteryPro status tray icon select left click on Show Hide Status Window to display the Desktop Status Window Fully Charged or Discharging Full Level 1 Power supply is plugged into AC power source and the batteries are fully ...

Page 74: ...esktop Status Window Indicators Communications Standby Power supply and workstation computer communications interrupted Symbol may appear very briefly when BatteryPro has just started while the power supply and the computer establishes USB communications The status should change to next state below if it does not the USB connection between the computer and power supply has a problem See Troublesho...

Page 75: ...lated remaining run time Discharging Low Level Power supply is not plugged into AC power and is running on batteries Battery charge has dropped below threshold set for Low Battery Alert see Alarms on page 4 11 Battery icon is light blue to the battery charge level Notice A Critical Battery Alert message may be displayed if Display Message box is checked for the Notification action See Alarm Notifi...

Page 76: ...arious BatteryPro settings and status Configuration Displays and allows changes to BatteryPro Power Scheme settings and to reveal or hide the display of the Desktop Status Window Power Meter Displays the current summary information about the power source and batteries Alarms Displays and allows changes to low and critical battery alert levels and actions settings Status Displays RF signal strength...

Page 77: ...on 4 Click on another tab to view or edit other settings The Configuration Setting sets three delays when the workstation is not actively being used Turn off monitor delay until the system turns off the workstation display monitor System standby delay until the system enters standby mode System Hibernates delay until the computer enters hibernation Charging Mode turns Fan on Fastest or Fan off Qui...

Page 78: ...er settings Power Meter Tab Display On AC Select Power Meter tab in BatteryPro Shown at left is indication of plugged in and running off AC and charging Display includes battery specifications percent of capacity charged and time remaining until fully charged Click on X to minimize the dialog back to the status tray icon Click on another tab to view or edit other settings Power Meter Tab Display N...

Page 79: ...attery and Critical Battery Alarm threshold levels by 1 Click check box to activate alarm 2 Click on and while holding down mouse button drag pointer on threshold slide bar Percentage is battery discharge level when the alarm will activate Notification and perform the Action shown 3 Click on Alarm Action button to set Alarm actions New dialog will pop up see below Click on Apply button to apply ne...

Page 80: ...gs Alarm Action Setting Click check box to enable an Alarm action to be performed when the alarm occurs Click on down arrow at right of setting to open drop down list Click on desired action Hibernate or Shutdown If enabled by the checkbox the workstation computer will perform the selected action when the alarm level is reached Click on OK button to apply new value and exit the dialog Click on Can...

Page 81: ...st of power supply and battery data for troubleshooting purposes Status Tab Display Select Status tab in BatteryPro Power Properties dialog Display includes 1 Power supply configuration information 2 Available disk space and required disk space for hibernation Click on X to minimize the dialog back to the status tray icon Click on another tab to view or edit other settings The BatteryPro Diagnosis...

Page 82: ...hen the debug mode is enabled see Enable Snapshot Every Checkbox on page 4 14 Fault Warning Under the Fault Warning tab BatteryPro list the faults in the message box that the power supply encountered during operation These may include over under temperature of power supply components or batteries overload conditions or no batteries connected Diagnosis Tab Display When the Diagnosis tab is first re...

Page 83: ...nt Mobile Computing System Operator Manual 5 1 LO1 530 5 Maintenance and Storage Cleaning and Inspection 5 2 Transport and Storage 5 3 Casters 5 3 Monitor Knuckle Tension Adjustment 5 3 Monitor Counter Balance Fine Adjustment 5 4 ...

Page 84: ...not wet electrical components or batteries when cleaning the workstation Ensure that power supply is off and unplugged Apply 70 percent isopropyl alcohol to a clean nonabrasive cloth and then wipe Cleaners applied directly to the power supply or tech tray enclosure could leak inside and cause damage Be careful not to splash solvents on the workstation Periodic checks should be performed for tightn...

Page 85: ...F to 122 F Humidity 5 90 non condensing Altitude 12 000 m 40 000 ft Casters Regularly inspect the casters Tighten loose fasteners and replace worn or damaged parts with new InterMetro approved parts Replace worn or damaged casters immediately Monitor Knuckle Tension Adjustment Monitor mount counterbalance force is created by spring tension If the below procedure is not followed the spring may caus...

Page 86: ...Adjustments To increase the counterbalance spring force 1 Remove cable manager covers and cables if present With the 9 16 box end wrench grip the tension gear nut 2 Rotate gear clockwise until the lever drops into the next forward position 3 There are 4 functional positions for use with various weight monitors Position 1 is for mounting lighter weight monitors and Position 4 is for heavier monitor...

Page 87: ...nce spring force 1 Remove cable manager covers and cables if present With the 9 16 box end wrench grip the tension gear nut 2 Slightly increase the tension in clockwise direction Push the release lever on front arm and rotate gear counterclockwise until the lever slides to the previous position 3 Release the lever so as to lock the gear mechanism in that particular load limit 4 Follow step 2 to at...

Page 88: ...5 6 Metro AccessPoint Mobile Computing System Operator Manual Revision 1 0 LO1 530 Maintenance and Storage Monitor Counter Balance Fine Adjustment Page Intentionally Blank ...

Page 89: ...w A 2 Power Supply and Battery A 3 Low LED Flashing Battery Nearing End of Charge A 3 Power Supply Overheating A 3 Battery Pack Overheating Critical A 4 Power Supply Low Temperature A 4 No Battery Warning A 5 Short Circuit or Overload A 5 Power Supply Overheating Charger Module A 6 Low Battery Temperature Warning A 6 ...

Page 90: ...urred Is the computer running Are the cables properly attached to the back of the Power Supply Which part of the system is operating erratically Keyboard Display Power Supply Each produces different symptoms What program and or optional devices are you using What appears on the screen Do you see any messages or random characters Look up any messages in the documentation for your software Do you he...

Page 91: ...ing End of Charge Plug power supply into AC immediately Power Supply Overheating AC DC Module DC1 DC2 DC3 Module Airflow in the power supply may be restricted due to cooling fan not working properly fan blocked temperature sensor may have failed or clogged ventilation slots around the power supply case Turn off computer equipment and then the power supply Check that the fan is not blocked Check th...

Page 92: ...tart the computer equipment If this problem continues contact InterMetro Customer Service Power Supply Low Temperature System temperature below 0 C 32 F has been detected Ambient temperature is below operating range temperature sensor has failed or has become disconnected If power supply or its workstation are in an area where the temperature is below 0 C 32 F freezing move to an area of ambient t...

Page 93: ... service NOTE The battery cells may not be connected during shipment due to USDOT AND IATA regulations Turn off computer equipment and then the power supply Make sure battery packs are connected by performing procedure in Section Connecting the Power Supply Batteries above Turn on the power supply and restart the computer equipment If this problem continues contact InterMetro Customer Service Shor...

Page 94: ... to cooling fan not working properly fan blocked clogged ventilation slots around the power supply case or failed temperature sensor Turn off computer equipment and then the power supply Check that the fan is not blocked Check the ventilation slots around the power supply case for dust build up and clean Turn on the power supply and restart the computer equipment If this problem continues contact ...

Page 95: ...Revision 1 0 Metro AccessPoint Mobile Computing System Operator Manual B 1 LO1 530 Appendix B Accessories Accessories for AccessPoint Workstations B 2 Equipment Return B 4 ...

Page 96: ...RBASKET 9 Storage Basket AP ALSCHARTH Standard Chart Holder AP AL10STORBASKET 10 Storage Basket AP AL2GLOVEH Glove Box Holder 2 Boxes AP AL3CHOSEORG 3 Clip Hose Organizer AP AL6CHOSEORG 6 Clip Hose Organizer AP AL1UTILHOOK Single Utility Hook AP ALSPOLEH Standard Pole Holder AP ALREARHANDLE Poymer Rear Handle w Mountingn Bracket Keyboards AP AKBACKLIT iRocks Backlit Keyboard White AP AKBCWASH B Co...

Page 97: ...e Drawer Supra Locking Cabinet Kit AP AFELSDCABINET Single Drawer Southco Electric Locking Cabinet Kit 32 Bit Operating System Only AP AFKPSDCABINET Single Drawer Southco Electric Keypad Locking Cabinet Kit AP AFNLDDCABINET Double Drawer Non Locking Cabinet Kit AP AFSODDCABINET Double Drawer Southco Locking Cabinet Kit AP AFSUDDCABINET Double Drawer Supra Locking Cabinet Kit AP AFELDDCABINET Doubl...

Page 98: ... equipment is returned to the correct facility 1 Obtain the workstation information from the label located on the back of the workstation 2 Contact InterMetro Customer Service to obtain an RMA return material authorization number NOTE Be sure to write the RMA number on the air bill in the reference section and the outside of the package 1 800 992 1776 Americas 905 676 9890 Canada 31 76 58 77550 Eu...

Page 99: ...Revision 1 0 Metro AccessPoint Mobile Computing System Operator Manual C 1 LO1 530 Appendix C Technical Specifications Technical Specifications Metro AccessPoint Workstation C 2 ...

Page 100: ... Voltage 10 5 16 V Unregulated 12 24 V Selectable 5 10 V Selectable Battery Technology Lithium Iron Nanophosphate Li Nano Lithium Iron Phosphate LiFe Sealed Lead Acid SLA Operating Temperature 10 C to 30 C 50 F to 86 F Computer Laptop computers up to a screen size of 17 Various thin clients and ultra slim desktops All in one computers with a weight of up to 20 lbs If capable computers can be turne...

Page 101: ...ting System Operator Manual D 1 LO1 530 Appendix D Warranty Information Metro AccessPoint Standard Limited Warranty D 2 Resolution Procedure D 2 Replacement Parts and RMA Policy D 2 What is Covered D 3 Warranty Exclusions What is Not Covered D 3 ...

Page 102: ...in the applicable time period shall be deemed an absolute and unconditional waiver of Customer s claim for such defects If Metro determines that the Product is covered under this standard warranty then it is within Metro s sole discretion to determine how to best address a customer s warranty issues If Metro can determine a solution any necessary parts will be shipped to the Customer at Metro s ex...

Page 103: ...ects due to or caused by abuse loss negligence accident physical damage and or misuse an Act of God or unauthorized service or repair of the Product damage from electrical power problems usage of parts or components not supplied by Metro failure to follow product instructions and guidelines unauthorized changes or alterations to the Product shipping damage other than during original shipment from ...

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Page 105: ...Revision A Metro AccessPoint Mobile Computing System Operator Manual Index 1 LO1 530 Index ...

Page 106: ...egration 2 13 Mouse 2 19 Technology Tray 2 14 Work Surface 2 13 2 23 InterMetro Address B 4 Intertek Certification 1 3 1 4 1 8 Void 1 5 K Keyboard Tray 1 2 Keypad Controller 1 2 3 4 LED Battery Fuel 3 5 L LAN 2 24 LED 3 3 LiFe Battery 2 2 Li Nano Battery 2 3 Class 9 2 3 Non Class 9 2 3 Load Computer Equipment 1 5 Monitor 1 5 Load Limit 1 9 M Maintenance 5 1 Casters 5 3 Cleaning 5 2 Inspection 5 2 ...

Page 107: ...er 2 17 Troubleshooting A 1 Battery A 3 Battery Pack Overheating A 4 Charger Module A 6 Circuit Overload A 5 Low Battery Temp A 6 Low LED A 3 No Battery A 5 Power Supply A 3 Power Supply Low Temp A 4 Power Supply Overheating A 3 Short Circuit A 5 U USB 2 17 AC Power 2 18 DC Power 2 17 Set up 2 17 V Voltage 2 11 Configure 2 11 W Wake on LAN 2 24 Power 2 24 Warranty D 1 Weight Dual Monitors 1 5 Work...

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