Metal-Fach GRAND PELLET 100, Technical And Operational Documentation

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METAL-FACH Heating Technology
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Conditions for exercising the guarantee:
1. Install the appliance in accordance with the technical and operating documentation (in particular,
connect the boiler to a correctly installed system, carry out the initial start-up in accordance with the
appliance manufacturer's instructions, use devices to protect the boiler against cold water return (four-
way valve with actuator, icemaker, etc.)
2. Sending to the Manufacturer's address a copy of the properly completed warranty card signed and
stamped by the seller within 30 days from the date of sale of the device
3. Presenting at the time of claim a correctly filled warranty card (signed and stamped by the seller) and
substantiating the circumstances of purchase of the device (e.g. receipt, invoice). In case the User loses
the warranty card a duplicate will not be issued.
4. User compliance with the recommendations contained in the technical and user documentation.
5. Perform the first start-up of the boiler within 6 months from the date of installation of the appliance by
an installer in accordance with the guidelines included in the Technical and Operating Manual, by a
person holding a valid license (information about persons authorised to start up the boiler is available
from the Guarantor - +48 85 711 94 56), confirm this fact on the Warranty Card and send the start-up
report to the Guarantor. The first start-up of the boiler is a chargeable service and its cost is covered by
the User.
6. Carrying out annual inspections of the device, in accordance with the guidelines contained in the
technical and operating documentation, by specialist companies with appropriate permissions (a sample
list of specialist companies is available from the Manufacturer - under +48 85 711 94 56 and recording
their performance in the warranty card. Inspection of the device is a chargeable service.
7. Servicing of the appliance (e.g. adjustment of the appliance, cleaning, measurements, analyses of flue
gases) should be performed by specialised companies with appropriate authorisation (a sample list of
specialised companies is available from the Manufacturer - at +48 85 711 94 56), in accordance with the
guidelines included in the Technical and Operating Documentation, and the service should be recorded
in the warranty card. The User may report the need for service intervention to the Guarantor (infoline
+48 85 711 94 56, www. metalfachtg. pl/zglos-problem-online). The service is chargeable.
8. Guarantee repairs should only be carried out by specialised companies with the appropriate
authorisation (a list of specialised companies is available from the Guarantor - phone 48 85
711 94 56) and recorded in the guarantee card.
9. Use of spare parts and consumables which meet the parameters specified by the manufacturer. It is
recommended to use original parts.
10. The guarantee covers the territory of the Republic of Poland.
The warranty does not cover defects in the device resulting from:
1. Failure by the User to comply with the terms and conditions of the Technical and Operating
Documentation and the instructions contained therein, for example with regard to transport, assembly,
operation and maintenance of the equipment;
2. Inadequate storage and transport by the user;
3. Damage to the unit's components due to incorrect voltage applied by the User. In the case of the device
being powered directly or indirectly by power generators, systems or UPS devices, the User should
consult the parameters of the power supply devices with the manufacturer;