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Contacting Customer service
Before returning your APC smartTouch please check the trouble shooting guide.
Returning the APC smartTouch Airborne Particle Counter for service
First contact your local Merck representative to make arrangements. If you don’t know or don’t have a Merck representative, you can
contact Merck directly:
Visit our website at
http://www.your-contacts/biomonitoring.com,
write an email to
or call your local Merck KGaA representative.
Customer Service will need the following information when you call:
• The instrument model number, i.e. APC SmartTouch
• The instrument serial number
• A purchase order number (unless under warranty)
• A shipping address
• A billing address
All instruments must be properly decontaminated prior to packing and return to the Service Center or Service Point. Use the original
carrying case and if available, the original packing material when returning the instrument. Please include the rotor and the acces-
sory hardware from the scope of supply.
Summary of Contents for 1.44093.0001
Page 1: ...APC SmartTouch Airborne Particle Counter Operation Manual Version 2 0...
Page 49: ...49 ISO 14644 range GMP range Average Min Max range...
Page 56: ...56 The following screens show examples of each type FS 209 Memory ISO 14644 Memory GMP Memory...
Page 68: ...68 Press here Press here Then Press OK Press here...
Page 69: ...69 Press here Then Press OK Press here Press here Then Press OK...
Page 87: ...87...
