Mercedes-Benz S 450 2020, Operator'S Manual

Page: 358 / 602

1 me button for service, concierge or informa‐
tion calls
2
SOS button cover
3 SOS button
#
To make a Mercedes me call: press button
1 .
#
To make an emergency call: press SOS
button cover 2 briefly to open.
#
Press and hold SOS button 3 for at least
one second.
If a Mercedes me call is active, an emergency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me button
A call to the Mercedes-Benz Customer Center
has been initiated via the me button in the over‐
head control panel or the multimedia system.
Using the voice dialog system you access the
desired service:
R
Concierge Service (if the service is activated)
R
Accident and breakdown management
(
/
page 358)
R
Mercedes-Benz Customer Center for general
information about the vehicle
You can find information on the following topics:
R
Activation of Mercedes me connect
R
Operating the vehicle
R
Nearest authorized Mercedes-Benz Center
R
Other products and services from Mercedes-
Benz
Data is transferred during the connection to the
Mercedes-Benz Customer Center (
/
page 357).
Calling the Mercedes-Benz Customer Center
using the multimedia system
Requirements:
R
You have access to a GSM network.
R
The contract partner's GSM network cover‐
age is available in the respective region.
R
The ignition is switched on so that vehicle
data can be transferred automatically.
Multimedia system:
4
Phone
5
ª Contacts
#
Call Mercedes me connect .
The call is made.
After confirmation, the multimedia system
sends the required vehicle data. The data
transfer is shown in the media display.
Then, you can select a service and be con‐
nected to a specialist at the Mercedes-Benz
Customer Center.
356 Multimedia system