Mercedes-Benz GLS 2023, Operator'S Manual

Page: 329 / 538

R
A message with accident data is transmitted
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
The SOS button in the overhead control panel
flashes until the emergency call is finished.
It is not possible to immediately end an automatic
emergency call.
If no connection can be made to the emergency
services either, a corresponding message appears
in the media display.
#
Dial the local emergency number on your
mobile phone.
If an emergency call has been initiated:
R
Remain in the vehicle if the road and traffic
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
R
Based on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
R
If no vehicle occupant answers, an ambulance
is sent to the vehicle immediately.
Triggering a manual Mercedes-Benz emergency
call
#
To use the SOS button in the overhead con-
trol panel: press the SOS button at least one
second long (
/
page 318).
#
To use voice control: use the Voice Control
System voice commands.
The emergency call has been made:
R
A voice connection is made to the Mercedes-
Benz emergency call center.
R
A message with accident data is transmitted
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
R
Remain in the vehicle if the road and traffic
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
R
Based on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
If no connection can be made to the emergency
services either, a corresponding message appears
in the media display.
#
Dial the local emergency number on your
mobile phone.
Ending an unintentionally triggered manual
Mercedes-Benz emergency call
#
Using the multifunction steering wheel: select
~
. Depress the button for several seconds.
Data transfer of the Mercedes-Benz emergency
call system
In the event of an automatic or manual emergency
call the following data is transmitted, for example:
R
Vehicle's GPS position data
R
GPS position data on the route (a few hundred
meters before the incident) ()
R
Direction of travel
R
Vehicle identification number
MBUX multimedia system 327