Messag
Message in t
e in the media display:
he media display:
SOS NOT READY
: the ignition is not on or eCall is
not available.
During an active emergency call,
G
appears in
the display.
%
If an emergency call is unavailable or malfunc-
tioning, a message to this e ect also appears
in the multifunction display of the instrument
cluster.
TTrrigg
igger
ering an aut
ing an automatic emerg
omatic emergency call
ency call
RReq
equir
uirements:
ements:
R
The ignition is switched on.
R
The starter battery is su ciently charged.
If restraint systems such as airbags or Emergency
Tensioning Devices have been activated a er an
accident, eCall may automatically initiate an emer-
gency call.
When the emergency call is made:
R
A voice connection is made to the Freightliner
Sprinter emergency call center.
R
A message with accident data is transmitted to
the Freightliner Sprinter emergency call center.
The SOS button in the overhead control panel
ashes until the emergency call is nished.
It is not possible to immediately end an automatic
emergency call.
If no connection can be made to the emergency
services:
#
Dial the local emergency number on your
mobile phone.
If an emergency call has been initiated:
R
Remain in the vehicle if the road and tra c
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
R
Based on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
R
If no vehicle occupant answers, an ambulance
is sent to the vehicle immediately.
TTrrigg
igger
ering a manual emerg
ing a manual emergency call
ency call
#
TTo use t
o use the SOS butt
he SOS button in t
on in the ov
he over
erhead contr
head control
ol
panel:
panel: press the SOS button at least one sec-
ond long.
When the emergency call is made:
R
A voice connection is made to the Freightliner
Sprinter emergency call center.
R
A message with accident data is transmitted to
the Freightliner Sprinter emergency call center.
The Freightliner Sprinter emergency call center
can transmit the vehicle position data to one of
the emergency call center.
R
Remain in the vehicle if the road and tra c
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
If no connection can be made to the emergency
services:
#
Dial the local emergency number on your
mobile phone.
Ending an unint
Ending an unintentional emerg
entional emergency call
ency call
#
Select
~
on the multifunction steering
wheel. Depress the button for several seconds.
TTrransmitt
ansmitted dat
ed data wit
a with t
h the emerg
he emergency call syst
ency call system
em
Data transmitted by the eCall includes but is not
limited to:
R
Vehicle's GPS position data
R
GPS position data on the route
(a few hundred meters before the incident)
R
Direction of travel
R
Vehicle identi cation number
R
Vehicle drive type
R
Estimated number of people in the vehicle
R
Whether the emergency call was initiated man-
ually or automatically
R
Time of the accident
R
Language setting on the multimedia system
Data transmitted is vehicle information. For any
questions about the collection, use and sharing of
the eCall system data, please contact MBUSA's
Customer Assistance Center.
For Canada, please contact MBC’s Customer
Assistance Center at 1-800-387-0100.
Customer requests for covered information should
be submitted via the same channels.
222
222 Breakdown assistance
