Mercedes-Benz 2010 E 350 4MATIC, Operator'S Manual

Page: 212 / 372

Roadside Assistance button
X
Press and hold Roadside Assistance
button
:
for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button
:
will flash while the call is in
progress. The message
Connecting
Call
will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message appears in the multifunction
display. The Tele Aid system will transmit data
generating the vehicle identification number,
model, color and location (subject to
availability of cellular and GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i
If the indicator lamp in Roadside
Assistance button
:
is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message
Call Failed
appears in the
multifunction display.
X
Terminating calls: Press button
~
on
the multifunction steering wheel.
or
X
Press the respective button for ending a
telephone call on the COMAND system.
Information button
X
Press and hold Information button
:
for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button
:
will flash while the
call is in progress. The message
Connecting Call
will appear in the
multifunction display and the COMAND
system is muted.
210
Useful features
Controls in detail
212_AKB; 2; 41, en-US
d2ureepe,
Version: 2.11.8.1
2009-07-17T09:14:21+02:00 - Seite 210