FV42
85-03-01068
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The authorized selling dealer, or an alternative authorized Mendota dealer if pre-approved by Mendota, is responsible for all in-
field diagnosis and service work related to all warranty claims. Mendota is not responsible for results or costs of workmanship of
unauthorized Mendota dealers or agents in the negligence of their service work.
At all times Mendota reserves the right to inspect reported complaints on location in the field claimed to be defective prior to
processing or authorizing of any claim. Failure to allow this upon request will void the warranty.
All warranty claims must be submitted by the dealer servicing the claim, including a copy of the Bill of Sale (proof of purchase by
you). All claims must be complete and provide full details as requested by Mendota to receive consideration for evaluation.
Incomplete claims may be rejected.
Unit must be installed according to all manufacturers’ instructions as per the manual by a Mendota authorized dealer, an
authorized dealer technician or an authorized service person only.
All Local and National required codes must be met.
The installer is responsible to ensure the unit is operating as designed at the time of installation.
The original purchaser is responsible for annual maintenance of the unit, as outlined in the owner’s manual. As outlined below,
the warranty may be voided due to problems caused by lack of maintenance.
Repair/replacement parts purchased by the consumer from Mendota after the original coverage has expired on the unit will
carry a 90-day warranty, valid with a receipt only. Any item shown to be defective will be repaired or replaced at our discretion.
No labor coverage is included with these parts
Exclusions
This Limited Lifetime Warranty does not extend to paint, rust or corrosion of any kind due to a lack of maintenance or improper
venting, combustion air provision, corrosive chemicals (i.e. chlorine, salt, air, etc.), door or glass gasketing.
Malfunction, damage or performance based issues as a result of environmental conditions, location, chemical damages,
downdrafts, installation error, installation by an unqualified installer, incorrect chimney components (including but not limited to
cap size or type), operator error, abuse, misuse, use of improper fuels, lack of regular maintenance and upkeep, acts of God,
weather related problems from hurricanes, tornados, earthquakes, floods, lightning strikes/bolts or acts of terrorism or war,
which result in malfunction of the appliance are not covered under the terms of this Limited Lifetime Warranty.
Mendota has no obligation to enhance or modify any unit once manufactured (i.e. as products evolve, field modifications or
upgrades will not be performed on existing appliances).
This warranty does not cover dealer travel costs for diagnostic or service work. All labor rates paid to authorized dealers are
subsidized, pre-determined rates. Dealers may charge homeowner for travel and additional time beyond their subsidy.
Any unit showing signs of neglect or misuse will not be covered under the terms of this warranty policy and may void this
warranty. This includes units with rusted or corroded fireboxes which have not been reported as rusted or corroded within three
(3) months of installation/purchase.
Units which show evidence of being operated while damaged, or with problems known to the purchaser and causing further
damages will void this warranty.
Units where the serial no. has been altered, deleted, removed or made illegible will void this warranty.
Minor movement, expansion and contraction of the steel is normal and is not covered under the terms of this warranty.
Freight damages for products or parts are not covered under the terms of the warranty.
Products made or provided by other manufacturers and used in conjunction with the Mendota appliance without prior
authorization from Mendota may void this warranty.
Limitations of Liability
The original purchaser’s exclusive remedy under this warranty, and Mendota’s sole obligation under this warranty, express or
implied, in contract or in tort, shall be limited to replacement, repair, or refund, as outlined above. IN NO EVENT WILL Mendota
BE LIABLE UNDER THIS WARRANTY FOR ANY INCIDENTAL OR CONSEQUENTIAL COMMERCIAL DAMAGES OR DAMAGES TO
f i r e - p a r t s . c o m
