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How do I set the child-lock mode?
To prevent unsupervised children from operating the fireplace, a child-lock function is
provided with this remote control system.
To activate the child-lock function:
Simultaneously press the “MODE button” and the “UP
button”.
To deactivate the child-lock function:
Simultaneously press the “MODE button” and the “UP
button”.
During the child-lock mode, none of the remote control buttons will function. You must deactivate the child-
lock function before you can use the remote control.
When should I change the batteries in my remote control?
When the remote control batteries are low, a battery icon will appear on the LCD display of
the remote control before all battery power is lost. When the batteries are replaced, this icon
will disappear.
Why did my thermostat disappear from my remote?
When reinstalling batteries, the thermostat may have been pressed while the batteries were changed. To
make your thermostat reappear, follow these steps:
1. Remove one battery.
2. Press and hold the thermostat button on the remote.
3. Reinstall the battery while holding the thermostat button down.
4. If you see “set”, the thermostat button is now enabled.
5. If you see “clear”, the thermostat button is disabled.
6. Repeat this procedure if you did not see “set” or “clear” to add/remove the thermostat option.
Why won’t my fireplace turn on?
If your remote control is working, but your fireplace won’t turn on, your fireplace may be in “lockout” mode.
How to reset a lockout:
1. Turn off remote.
2. Turn on remote and wait 2 seconds.
3. Turn off remote and wait 2 seconds.
4. Turn on remote and wait 2 seconds.
5. Turn off remote.
This should clear the lockout mode. Turn on the remote and start the fireplace.
Ensure the master switch is in the run/on position.
If the lockout mode is still on, follow these steps:
1. Turn off the remote.
2. If you see the snowflake icon, press the Mode button and toggle it to IPI mode.
3. Shut off AC power to the ignition control module (shut off breaker).
4. Toggle master switch to off. Wait 30 seconds.
5. Turn on AC power by turning on breaker.
6. Turn on remote, then turn off remote.
7. Toggle master switch back on.
8. Press Mode button on remote. Select CPI mode to reignite the pilot. After pilot lights, turn on your
remote to ignite fireplace.
After completing these steps, contact your Mendota dealer if fireplace won’t turn on.
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