Memorex MPH-6996 Owner'S Manual Download Page 56

Page: 56 / 61

Symptom

The answering system does not
work.

The answering system does not
answer calls.

Messages are incomplete.

No sound on the base unit
speaker during call monitoring or
message playback.

Cannot access remote call-in
features from another touch-tone
phone.

Suggestion

• Make sure the base unit is plugged in.
• Make sure the answering system is turned on.

• Set the record time to either the one minute or

four minute option.

• The memory may be full. Delete some or all of

the saved messages.

• The incoming messages may be too long.

Remind callers to leave a brief message.

• The memory may be full. Delete some or all of

the saved messages.

• Adjust the speaker volume on the base unit.

• Make sure you’re using the correct PIN code.
• Make sure that the touch-tone phone you’re

using can transmit the tone for at least two
seconds. If it cannot, you may have to use
another phone to access your messages.

Additional information

(continued)

UC351BH (MPH6996) OM Eng 8/10/01 5:27 PM Page 55

Summary of Contents for MPH-6996

Page 1: ...chase of this cordless telephone Please read this Owner s Manual carefully before using your cordless telephone to ensure proper use After reading the manual please keep it in a safe place and refer to it when necessary UC351BH MPH6996 OM Eng 8 10 01 5 25 PM Page i ...

Page 2: ...Instant Talk and Auto Disconnect Instant Talk allows you to answer a call by just removing the handset from the base so you don t have to waste time pushing buttons Auto Disconnect allows you to hang up by simply returning the handset to the base The Mega Clear true compander circuitry virtually eliminates background noise This innovative technology provides you with the best possible reception du...

Page 3: ...ey 16 Redial Pause key 17 Channel key 18 Battery charge contact 19 Base microphone 20 Handset clip storage 21 Message counter display 22 Charge In use LED 23 Play Stop key 24 Repeat key 25 Answer on off key 26 Delete key 27 Set key 28 Page key 29 Base contact 30 Volume down key 31 Volume up key 32 Base speaker 33 Base antenna 34 Skip key 35 Voice memo rec key 36 Menu key 37 DC power input 38 Phone...

Page 4: ...red name and phone number 26 Using the Page Feature 27 To locate the handset while it s off the base 27 Caller ID Features Caller ID 28 When the telephone rings 29 Viewing the Caller ID message list 30 Deleting information from the Caller ID list 31 Using the Caller ID list 33 Storing Caller ID messages in Memory 34 Using Caller ID with Call Waiting service 35 The Answering Machine Features 36 Tur...

Page 5: ...w anything to rest on the power cord Do not locate this product where the cord will be damaged by persons walking on it 9 Do not overload wall outlets and extension cords as this can result in the risk of fire or electrical shock 10 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fir...

Page 6: ... battery with conducting materials such as rings bracelets and keys The battery or conductor may overheat and cause burns 5 Charge the battery pack provided with or identified for use with this product only in accordance with the instructions and limitations specified in the reference guide provided for this product 6 Observe proper polarity orientation between the battery pack and battery charger...

Page 7: ... FCC We have rated this phone to operate at a maximum distance with the qualification that the range depends upon the environment in which the telephone is used Many factors limit range and it would be impossible to include all the variables in our rating The Maximum Range rating of this phone is meant to be used as a means of comparison against other range claims Telephone Line Problems The FCC h...

Page 8: ...distracting transmissions on your phone you may be receiving radio signals from another cordless telephone or other source of interference If you cannot eliminate this type of interference you need to change to a different channel Finally it should be noted that some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interferen...

Page 9: ...ack for 15 20 hours before using the phone About the digital security code This cordless telephone uses a digital security code to prevent unauthorized access to your base unit This security code prevents other cordless handsets from making calls through your base unit A random security code will be assigned automatically between your base unit and handset when you charge the battery pack for the ...

Page 10: ... you have received the following items in the package Base unit Handset AC adapter AD 420 Rechargeable battery pack BT 905 Telephone line cord This Owner s Manual Other Printed Material Wall Mount Adapter UC351BH MPH6996 OM Eng 8 10 01 5 25 PM Page 9 ...

Page 11: ...power outlet which is not switchable Keep the base and handset away from sources of electrical noise such as motors and fluorescent lighting Be sure there is sufficient space to raise the base antenna fully vertical The base can be placed on a desk table top or mounted on the wall Avoid heat sources such as radiators air ducts and sunlight Avoid television sets and other electronic equipment Avoid...

Page 12: ...nect the AC adapter to the DC IN 9V jack and to a standard 120V AC wall outlet 3 Set the base unit on a desk or tabletop and place the handset on the base unit Then raise the antenna to a vertical position 3 Note Place the power cord where it will not create a trip hazard or where it could become chafed and create a fire or electrical hazard UC351BH MPH6996 OM Eng 8 10 01 5 25 PM Page 11 ...

Page 13: ...ing such as in rural areas The default setting is tone dialing Depending on your dialing system set the mode as follows Note Make sure your battery pack is fully charged before choosing the dial mode 1 Press and hold until you hear a confirmation tone The current setting appears next to Dial Mode 2 To set the dial mode for pulse dialing press Or to set the dial mode for tone dialing press A confir...

Page 14: ...artment 3 Securely close the battery compartment cover by sliding it up until it snaps into place 4 Place the handset on the base unit with the keys and display facing upward This position lets you see Caller ID messages on the display When the handset has been properly placed on the charging terminals of the base unit the CHARGE IN USE LED of the base unit lights and charging begins Charge the ba...

Page 15: ...rsation as quickly as possible and return the handset to the base unit for charging Notes Even when the battery pack is not being used it will gradually discharge over a long period For optimum performance be sure to return the handset to the base unit after a telephone call for charging the battery To avoid memory loss replace the battery pack within 30 minutes Cleaning the battery contacts To ma...

Page 16: ...ter about 5 seconds the call time display appears 4 To hang up press or place the handset on the base The call time will be displayed for about 5 seconds Other Operations To Do this To improve reception Press To temporarily switch to tone dial When the Press The following numbers base is set to pulse mode dialed will be sent as tone dialing To enter a pause in the dialing sequence Press 15 UC351BH...

Page 17: ...up the handset 2 Press Talk and the volume setting appear on the display 3 Dial the phone number After about 5 seconds the call time display appears Example Enter 800 919 3647 4 To hang up press or place the handset on the base The call time will be displayed for about 5 seconds The phone returns to standby UC351BH MPH6996 OM Eng 8 10 01 5 25 PM Page 16 ...

Page 18: ... phone Any key when ringing When the Instant Talk setting is on and the handset is off the base press any handset key to answer the incoming call Call Waiting Note You must subscribe to Call Waiting service to use this feature When a call is received during a telephone call already in progress press to switch to the new call If you also subscribe to Caller ID on Call Waiting you will see the name ...

Page 19: ...he selected ringer tone sounds for 2 seconds Handset earpiece volume During a telephone call pressing or will change the earpiece volume of the handset This setting will remain in effect after the telephone call has ended When you press in Maximum mode or press in Low mode an error tone sounds UC351BH MPH6996 OM Eng 8 10 01 5 26 PM Page 18 ...

Page 20: ...ld like to store the number 3 Press When an empty memory location is selected Store Name is displayed The cursor flashes indicating that the display is ready for the name to be entered If this screen appears the memory location is reserved You must edit the location See page 24 Note Whenever you are using a menu screen you must press a key within 20 seconds or the phone will return to standby If y...

Page 21: ... phone number The phone number can be up to 20 digits Use the key to enter pause in the dialing sequence The display shows a P Note The pause feature is useful for long distance calling credit card dialing or sequences that require a pause between digits Use the key to delete digits needed 7 Press The handset beeps and displays the confirmation screen Memory storage is complete For example if you ...

Page 22: ... to the incorrect character Press to erase the wrong character then enter the correct character To delete all characters press and hold For example to enter Memorex 1 Pick up the handset and press and hold 2 Enter a number or press to select a memory location number 3 Press 4 Press once 5 Press five times 6 Press four times then press to move the cursor to the right Note If the next character uses...

Page 23: ...t the memory location you would like to dial For example if you pressed 5 on the keypad the display shows memory location number 5 with the pointer in that line 3 Press Talk momentarily flashes on the display and the volume setting appears Then the displayed number is dialed Notes To cancel memory selection press during selecting the memory location The handset returns to standby Whenever you are ...

Page 24: ...n of the desired phone number The selected phone number is displayed Then the number is dialed Memory dialing continued Display a Programmed Number Press then use the and keys to toggle between the name and the number displays Program name Program number Dialing from talk mode UC351BH MPH6996 OM Eng 8 10 01 5 26 PM Page 23 ...

Page 25: ...on number 1 the display shows memory 1 selected 4 Press the or key to select Edit Memory then press The following screen appears The cursor flashes indicating that the display is ready for the name to be edited When a name has not been stored the cursor appears at the beginning of the second line 5 Press the number keys or to edit the name See page 20 To edit only the phone number skip this step 6...

Page 26: ...r is not to be edited skip this step 8 Press The handset beeps and displays the confirmation screen The memory storage is complete For example if you store a name and number into memory location number 1 the display shows Memory 1 stored After about 2 seconds Memory Store is displayed 9 Press to exit edit mode UC351BH MPH6996 OM Eng 8 10 01 5 26 PM Page 25 ...

Page 27: ...ng Erasing a stored name and phone number 1 Press and hold until a tone sounds and Memory Store is displayed 2 Press the or keys or number keypad to select the memory location you would like to erase 3 Press Example Memory 2 selected 8 After 2 seconds the display returns to the Memory Store screen You may select another number to delete return to step 2 9 Press to return to standby UC351BH MPH6996...

Page 28: ... the handset while it s off the base 1 Press on the base 2 The handset beeps for 60 seconds 3 Press any key on the handset or on the base or return the handset to the base to cancel the page UC351BH MPH6996 OM Eng 8 10 01 5 26 PM Page 27 ...

Page 29: ...o CIDCW from your phone company in order to use this feature If you enter a 3 digit area code number in the Area Code option your local area code does not appear in Caller ID messages When reviewing Caller ID messages you will see only the local seven digit number For calls received from outside your local area code you will see a full 10 digit number Note If your calling area requires 10 digit di...

Page 30: ... an unknown name is received When invalid data is received Notes If you answer a call before the Caller ID message is received Example before the second ring the Caller ID message will not appear When the call is received via a telephone company that does not offer Caller ID service the caller s phone number and name do not appear This includes international calls When the call is via a private br...

Page 31: ...th the total of new and old calls stored in the list Long Distance call and Area Code Setting Cancellation Pressing while the incoming call information is displayed in step 2 will set or cancel a long distance call The prefix 1 will be displayed at the beginning of the phone number when a long distance call is set Pressing again will cancel the long distance call setting Pressing will set or cance...

Page 32: ...eted beginning with the oldest message in the list Data can also be deleted manually Deleting a Caller ID message 1 Press 2 Press or to select the message that you would like to delete See page 30 3 Press 4 Press or to select Yes or No Notes While using the Delete Message screen if no key is pressed for more than 20 seconds an error tone sounds and the telephone returns to standby If you get an in...

Page 33: ...ID names numbers 1 Press 2 Press while the summary screen is displayed 3 Press or to select Yes or No Notes While using the Delete All screen if no key is pressed for more than 20 seconds an error tone sounds and the telephone returns to standby If you get an incoming call the deleting operation is canceled and the telephone returns to standby so you can answer the call UC351BH MPH6996 OM Eng 8 10...

Page 34: ... list Your telephone stores up to 30 messages 1 Press 2 Press or to select the phone number that you want to dial See page 30 3 Press The displayed phone number dials automatically Note You cannot make a call from the Caller ID list if your phone is connected to private branch exchange PBX UC351BH MPH6996 OM Eng 8 10 01 5 26 PM Page 33 ...

Page 35: ...ling 1 Press 2 Display the phone number to be stored from the Caller ID list See page 30 3 Press Notes If a message has already been stored in the selected memory location a verification screen is displayed Press to select Yes Press to overwrite The display returns to the Caller ID list You can not store a Caller ID message if no phone number appears in the message If no key is pressed for more th...

Page 36: ...so be used independently Please contact your telephone company for details When a new incoming call arrives during your current telephone call the phone number appears The name of the new caller is displayed depending upon the telephone service 1 When a new incoming call arrives during your current telephone call the phone number and the name of the caller is displayed 2 Press You will be able to ...

Page 37: ...uickly review save or delete the messages you choose You will never have to worry about a tape wearing out jamming or resetting improperly The Integrated Answering System is easy and convenient to use but please read through all of the instructions carefully Turning the Answering System On Off Note For your convenience voice prompts will guide you through the menu mode 1 To turn the answering syst...

Page 38: ...nds a tone sounds and the system returns to standby You can use VOLUME or to adjust the announcement volume level during a voice prompt guidance For your convenience voice prompts will guide you through the menu mode MENU MENU MENU MENU MENU MENU Greeting Message Time Security Code Ringer Volume Ring Time Record Time MENU Return to standby tone sounds Setting Your Outgoing Message Greeting When yo...

Page 39: ...n the base speaker Choosing between the two outgoing messages Press Then press or when the outgoing message is played This switches between the two options Press set to select the greeting of your choice A confirmation tone is heard To delete the personal Greeting press during the announcement and the system announces Your greeting has been deleted Note Notes You can record a greeting up to 30 sec...

Page 40: ...he numbers through are displayed on the base 3 Press or until the correct day is announced 4 Press to select the day 5 Press or until you hear the correct hour setting The numbers through are displayed on the base as each hour is announced Notes Normally the idle time for the menu mode is 20 seconds before the system returns to standby However for setting the time the idle time is extended to two ...

Page 41: ...ess if desired Setting a Personal Security Code PIN To play your messages from a remote location you will need to enter a two digit Personal Identification Number PIN code 00 99 To select a PIN perform the following steps 1 Press three times The current PIN code is announced as it is displayed on the base 2 Press to change the PIN code The system announces current PIN code 3 Press or until the des...

Page 42: ...o select the ringer option The system announces new ringer volume To exit the menu mode press if desired Adjust the volume of the base speaker by pressing the VOLUME keys on the base Press for louder or for softer The numbers 0 9 are displayed on the base indicating the volume levels 0 being the softest and 9 being the loudest Adjusting the speaker volume level Note When you have set the base ring...

Page 43: ...u have new messages and after four rings if there are none This way if you make a long distance call to check your messages you can hang up after the second ring to avoid billing charges 1 Press five times You hear the current ring time 2 4 6 Toll saver and it is displayed on the base 2 Press to change the ring time 3 Press or until the desired ring time appears 4 Press to select the new ring time...

Page 44: ...e or the previously set personal outgoing message but it will not allow the caller to leave a message To set Announce only follow the steps above To choose between the prerecorded message or your own personal greeting press or when the outgoing message is played Press to select the greeting of your choice A confirmation tone sounds If you want to use your own greeting you may want to change your g...

Page 45: ...w messages Refer to Deleting a message on page 46 Playing your messages Note 1 Press The system announces the number of new and old messages and the LED displays the number of messages The time and day that each message was received is announced after the message is played and the message counter displays the number of the current messages When all new messages have been played you hear a beep The...

Page 46: ...f messages stored in memory To scroll backward through the message more quickly press and hold 1 Press to review your messages The number of messages is announced 2 Press at anytime to skip to the next message Each time is pressed the system scans forward one message If you have several messages press to find the message you want to play 3 Press at any time to stop reviewing your messages and retu...

Page 47: ...nnouncement Please playback all messages This protects you from accidentally erasing messages you have not heard yet When you press you are permanently deleting the message Once deleted the message cannot be replayed Voice memo The voice memo function allows the user to record messages up to 10 minutes Note 1 Press and hold You hear a beep The message counter displays 2 Start your recording after ...

Page 48: ... can operate your answering system from a remote location using any touch tone telephone Use this function to check for recorded messages to play or delete messages even to record a new greeting message 1 Call your telephone number 2 During the greeting message playbacks press and enter your PIN code See Setting a Personal Security Code page 40 3 The answering system announces the number of messag...

Page 49: ...ing system automatically returns to standby Command Function then 1 Repeat a Message then 2 Playing your Messages then 3 Skipping a Message then 4 Deleting a Message then 5 Stop Message Playback then 6 Answering System On then 7 Memo Record Stop then 8 Greeting Message Record Stop then 9 Answer System Off then 0 Help Guidance Notes You must enter a command within 15 seconds of entering command wai...

Page 50: ...ber 2 Wait ten rings until the system answers You hear a beep 3 Press and then enter your PIN code The answering system announces the number of messages stored in memory You hear To play incoming messages press pound two For help press pound zero 4 Press then 6 to turn the answering system on 5 Hang up the phone and subsequent calls will be answered by the system UC351BH MPH6996 OM Eng 8 10 01 5 2...

Page 51: ... same security code you can change the code Note If the handset battery pack is completely discharged or the battery pack is removed the digital security code will be lost If this happens a new security code is set automatically next time the battery pack is charged 1 Remove the handset from the base unit Press and hold 2 While the handset is emitting the paging sound place the handset on the base...

Page 52: ...er into a standard 120V AC wall outlet Note Use only the AC adapter supplied with this phone 6 Raise the antenna to a vertical position 7 Align the mounting slots on the base with the mounting posts on the wall Push in and down until the phone is firmly seated Additional information continued Mounting the base unit on a wall Standard wall plate mounting This phone can be mounted on any standard te...

Page 53: ...s consider the following Avoid electrical cables pipes or other items behind the mounting location That could cause a hazard when inserting screws into the wall Try to mount your phone within 6 10 feet of a working phone jack to avoid excessive cord lengths Make sure the wall material is capable of supporting the weight of the base and handset 8 On the base unit pull the handset retainer out of th...

Page 54: ...ng the period that the power is off you will not be able to make or receive calls with the telephone Caution Use the specified battery pack Do not remove the battery from the handset to charge it Never throw the battery into a fire disassemble it or heat it Do not remove or damage the battery casing Maintenance When slightly dirty Wipe with a soft dry cloth When very dirty Wipe with a soft cloth t...

Page 55: ...iminate background noise Make sure that you are not too far from the base Check both ends of the base unit telephone line cord Make sure the AC adapter is plugged into the base unit and wall outlet Disconnect the AC adapter for a few minutes then reconnect it Reset the digital security code See page 50 Make sure is pressed The battery pack may be weak Charge the battery on the base unit for 15 20 ...

Page 56: ...er the one minute or four minute option The memory may be full Delete some or all of the saved messages The incoming messages may be too long Remind callers to leave a brief message The memory may be full Delete some or all of the saved messages Adjust the speaker volume on the base unit Make sure you re using the correct PIN code Make sure that the touch tone phone you re using can transmit the t...

Page 57: ...ialing mode 12 Digital security code 8 50 E H G Editing a stored name and or phone number 24 Erasing a stored name and or phone number 26 Handset earpiece volume 18 Greeting 37 L M O Language 28 Making calls Dialing from standby 15 Dialing from talk mode 16 Redialing 16 Making calls with memory dialing 22 Menu mode 37 Mounting the base unit on a wall 51 Outgoing message 37 P R Package contents 9 P...

Page 58: ...rex authorized repair facility listed B Damage or improper operation caused by the failure to follow the operating instructions provided with the product C Routine adjustments to the product which can be performed by the customer as outlined in the owner s manual D Signal reception problems caused by external factors E Products not purchased in the United States F Damage to the products used outsi...

Page 59: ...Memo UC351BH MPH6996 OM Eng 8 10 01 5 27 PM Page 58 ...

Page 60: ...Memo UC351BH MPH6996 OM Eng 8 10 01 5 27 PM Page 59 ...

Page 61: ...Covered under one or more of the following U S patents 4 511 761 4 523 058 4 595 795 4 797 916 5 426 690 2001 Memorex Printed in China UCZZ01351BZ UC351BH MPH6996 OM Eng 8 10 01 5 27 PM Page 60 ...

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