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1-833-454-0864

1 4

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSES

SOLUTION 

Burner will not light 

(can ignite with a 

match)

Electrode misaligned

Electrode should be positioned 1/8" to 1/4" 

away from the burner tube.

Electrode ceramic piece is damaged

Replace electrode.

Faulty Ignition 

Contact Customer Support 1-833-454-0864

Burner will not light 

(cannot ignite with a 

match) 

Burners are not properly seated over valve 

orifices. Gas not safely entering burner tube.  

Check burners to ensure that they are seated 
on the valves correctly. 

Positive connection not made between 
Regulator and Propane tank 

Check all connections between the regulator 
and propane tank. Ensure a proper seal 
before retrying.

Low or out of propane

Change propane tank and try again.

Burner flames are 

yellow or irregular

Blockage in the burner venturi, disrupting the air/
gas mixture in the burner.  

Clean the burner to remove any obstructions, 
including but not limited to spider webs. If 
your burners have bug shields, clean any 

spider webs, soot, or debris off the bug shield. 

Fire behind control 

panel- Hot or melting 

control knobs 

Blockage in the Burner venturi, not allowing 

propane to flow through the burner, forcing 

flame back towards the control panel. (Flash-

back Fire)

Clean the burner  to remove any obstructions 
including spider webs.

Burner is improperly seated on gas valve.

Check burners to ensure that they are seated 
on the valves correctly. 

Low heat, Low 

flame or incomplete 

flame and difficulty 

lighting both burners 

(assuming burners 

and venturi tubes 

are free and clear of 

blockages)

All griddle regulators contain a flow limiting 
device for consumer safety. This device 
measures the amount of propane going through 
the regulator to ensure the levels are safe. If 

the flow rate through the regulator is too high (a 

symptom of a large leak), the flow limiting device 

will be triggered, restricting the flow of propane 
to reduce the chance of a dangerous fire. This 
safety system can accidentally be tripped by 
opening a control knob too quickly or connecting 
the propane tank when a burner control knob 
has been left open. 

This safety system can be reset by moving 
the burner knobs to the off position and 
disconnecting the propane cylinder from the 
regulator. Wait five minutes to allow the gas 

to dissipate. Ensure control knobs are OFF 

before reconnecting the propane cylinder 
to the regulator. Follow proper lighting 
procedure. 

LP gas cylinder is empty or low

Refill or replace the propane tank.

Regulator stuck in safety position.

Reset the safety by closing both control 
knobs, removing the propane cylinder and 
pressure regulator. Check connections for 
damages, before reconnecting the pressure 
regulator and propane cylinder. Follow proper 
lighting procedure. 

Flame blows out on 

“LOW”

Flow limiting device in regulator has been 
activated either due to a leak or improper 
lighting.

Perform a leak test before resetting the 
pressure regulator. 

Low or out of propane.

Replace propane cylinder.

High wind condition

Adjust griddle to shield from wind.

Burner is improperly seated on gas jet.

Ensure burners are correctly assembled and 
seated on the gas valves.

Summary of Contents for G70201

Page 1: ...lp or require parts call the Customer Care Hotline 1 833 454 0864 This manual must remain with the product at all times FOR OUTDOOR USE ONLY Manual Revision 10 13 2021 Member s Mark 4 Burner Gas Gridd...

Page 2: ...OU SMELL GAS 1 Shut off gas to the appliance 2 Extinguish any open flame 3 Open lid 4 If odor continues keep away from the appliance and immediately call your gas supplier or your fire department WARN...

Page 3: ...me Check 12 Flash Back Fires 12 Troubleshooting Troubleshooting Chart 14 Seasoning Your Griddle 16 Care and Maintenance Cleaning Your Griddle 18 Storing Your Griddle 20 Start Grilling Griddle Cooking...

Page 4: ...e materials MUST have a clearance of 36 91 44 cm on all sides from a dwelling walls aluminum siding windows fencing and any other combustible material MUST NOT be under any overhang siding or other co...

Page 5: ...ng LP Cylinder Valve Must Have Shut off valve with a correct cylinder valve output as specified in current standards ANS Z21 58 2018 CSA 1 6 2018 Outdoor Cooking Gas Appliances Type 1 outlet compatibl...

Page 6: ...ight or excessive heat Never insert any kind of object into the valve outlet as this may cause damage to the Backcheck A damaged Backcheck can leak resulting in fires explosions property damage severe...

Page 7: ...ly licensed and experienced dealers Ensure that the dealer checks and tests the tank for leaks after filling LP dealer must purge new cylinder before filling Dealer should NEVER fill LP cylinder more...

Page 8: ...l burners or burners not staying lit Resetting the Regulator Flow Limiting feature 1 With all control knobs and the gas source in the OFF position 2 Disconnect the regulator from the LP cylinder 3 Tur...

Page 9: ...ions 5 Open LP cylinder valve by turning hand wheel counter clockwise If you hear a rushing sound turn gas off immediately There is a leak at the connection CORRECT BEFORE PROCEEDING If growing bubble...

Page 10: ...eset See page 8 OFF HI LOW OFF HI LOW OFF HI LOW OFF HI LOW Lighting Instructions 1 Read instructions before lighting 2 Make sure all control knobs are in the OFF position 3 Turn ON gas valve from LP...

Page 11: ...ntrol knob counter clockwise to the MAX position 4 Immediately strike a match or use a butane lighter and position through the lighting hole on the right side of the firebox Check to ensure that the b...

Page 12: ...ners and rotate the knobs from MAX to MIN You should see a smaller flame in low position than seen on high Perform burner flame check by looking below the griddle top on the side of the unit to view t...

Page 13: ...ght Prevent Flash Back Fire 1 After lighting check for normal burner flames 2 If irregular flames are found shut down immediately and perform maintenance on burners to remove blockages 3 If knobs appe...

Page 14: ...lty lighting both burners assuming burners and venturi tubes are free and clear of blockages All griddle regulators contain a flow limiting device for consumer safety This device measures the amount o...

Page 15: ...PROBLEM POSSIBLE CAUSES SOLUTION Decreasing heat popping sound Out of propane Refill or replace the propane tank Burner and or burner tubes are blocked Clean burners Regulator flow limiting device ac...

Page 16: ...d humidity and extends the life of your griddle First Use Process GRIDDLE COOKING SURFACE Member s Mark Griddles are pre treated with cooking oil to prevent rust and damage during shipping For first t...

Page 17: ...e DO NOT USE SOAP on the griddle surface this will destroy the seasoning NOTE With continued use of your griddle the seasoning bond will get better and better Applying a coating of oil at the start an...

Page 18: ...gloves and steel wool or a grill stone scrub the areas of concern until the rust has been lifted from the surface Rinse the surface thoroughly Be careful not to overflow the grease catch Wipe the gri...

Page 19: ...e burners Use WD40 and a screwdriver pliers to make this removal easier 3 Remove burners 4 Use a flexible venturi brush to clean the interior of the burners Ensure you enter the burner far enough to r...

Page 20: ...or basic warm water and detergent DO RINSE OFF all cleaners with clean warm water and dry completely with a soft or microfiber cloth DO NOT use any chloride containing detergents abrasive cleaners bl...

Page 21: ...ays empty the grease catch after every cook Do not remove the grease catch until it has completely cooled 11 Clean griddle often preferably after each cookout 12 If you notice grease dripping from the...

Page 22: ...it is safe to eat food must be cooked to the minimum internal temperatures listed in the table below USDA Safe Minimum Internal Temperatures Fish 145 F Pork 160 F Egg Dishes 160 F Steaks and Roasts of...

Page 23: ...BURNS ALWAYS WEAR INSULATED PROTECTIVE GRILLING MITTS WHEN WORKING AT THE GRIDDLE KEEP AWAY FROM COMBUSTIBLE MATERIALS KEEP CHILDREN AND PETS AWAY FROM THIS GAS FIRED APPLIANCE AVOID DANGEROUS FIRES D...

Page 24: ...1 833 454 0864 24...

Page 25: ...454 0864 25 HARDWARE PACK TOOLS REQUIRED 2 people Screwdriver Not Included Key Description Picture Qty A Wrench 1 B 1 4 20UNC x 13 Screw 66 C Tapping Screw 2 D 6 5 Washer 8 E Nut 2 F NO 10 24UNC x13 S...

Page 26: ...64 26 EXPLODED DIAGRAM FOR G70201 HARDWARE PACK G1 E1 F1 A2 A1 B1 C1 C1 C2 C2 C3 C3 C4 C5 C4 B11 B12 B13 B14 B5 B6 D2 D1 D3 D4 D5 D16 D16 D6 D17 D7 D8 D9 D10 D11 D12 D14 D13 D15 B7 B8 B9 B10 B2 B4 B15...

Page 27: ...C2 2 SIDE SHELF SUPPORT B G702 1803 C1 C3 2 SIDE SHELF G702 1800 C1 C4 2 SIDE SHELF HANDLE G702 0001 C1 C5 6 TOOL HOLDER G651 0005 C1 D1 1 BOTTOM SHELF G702 0101 C1 D2 1 CART BRACE FRONT G702 0102 C1...

Page 28: ...ASSEMBLY INSTRUCTIONS 1 833 454 0864 28 2 1 x9 x1 B A A D17 D6 D5 D4 D9 D8 D3 D3 NOTE This side up...

Page 29: ...ASSEMBLY INSTRUCTIONS 1 833 454 0864 29 3 4 x9 x6 B B D7 D10 D8 D9 D5 D4 D9 Tighten the screws D1 D8 D7 NOTE This side up...

Page 30: ...ASSEMBLY INSTRUCTIONS 1 833 454 0864 30 6 5 x4 B x4 B D2 D8 D4 B1 D5 D5 D4 D8 D9 D9...

Page 31: ...ASSEMBLY INSTRUCTIONS 1 833 454 0864 31 7 8 x2 F x2 B B B x8 B D13 B13 D2 D9 D5 D14 F F Attention Screw B is assembled from inside burnerbox...

Page 32: ...ASSEMBLY INSTRUCTIONS 1 833 454 0864 32 10 9 x2 C B11 B10 B5 B1...

Page 33: ...ASSEMBLY INSTRUCTIONS 1 833 454 0864 33 11 12 8 6 4 5 2 6 Call 1 833 454 0864 contact customer support Item 615265512962 to order replacements X2 D2 B12 C4 C5 B14...

Page 34: ...ASSEMBLY INSTRUCTIONS 1 833 454 0864 34 13 14 X2 X2 x8 D x4 B C3 C3 C1 C2 x8 B...

Page 35: ...ASSEMBLY INSTRUCTIONS 1 833 454 0864 35 15 x8 B...

Page 36: ...ASSEMBLY INSTRUCTIONS 1 833 454 0864 36 16 Tighten the screws C3 C3 B1 B1...

Page 37: ...ASSEMBLY INSTRUCTIONS 1 833 454 0864 37 17 18 x2 E D A N G E R HEAVY LIFT WITH CARE A1 B1 B1 B1 A1 A1 A1 A2 A2...

Page 38: ...ASSEMBLY INSTRUCTIONS 1 833 454 0864 38 19 x4 B D7 D7 D11 D12 D10 D10...

Page 39: ...ASSEMBLY INSTRUCTIONS 1 833 454 0864 39 20 21 NOTE Please perform a leak test before use...

Page 40: ...er s Mark 4 Burner Gas Griddle will be free of defects in material and workmanship from the date of purchase for the following period All parts 1 year CAUTION Some parts may contain sharp edges Especi...

Page 41: ...cks and service including but not limited to removal of insects from venturi tubes resulting in a flashback fire damage caused by grease fires flare up fires or fires resulting from improper connectio...

Page 42: ...1 833 454 0864 42 NOTES...

Page 43: ...1 833 454 0864 43 NOTES...

Page 44: ...it us at samsclub com membersmarkhelp CONTACT US 1 833 454 0864 linktr ee member s mark Winners Products Engineering Ltd 25 F Cofco Tower 262 Gloucester Road Causeway Bay Hong Kong Distributed by Sam...

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