13 Malfunctions
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13 Malfunctions
Not all notifications on the display are malfunction messages. Warnings and malfunction messages are
issued on the display with an event number. This number serves identification purposes.
Nature of the display
notification
Explanation
Notification
A number of notifications are messages providing information.
Messages are not malfunction messages or warnings. They support
the operation of the steam sterilizer.
Warning message
Warning messages are displayed when necessary. These contain
instructions which apply to you, the operator. Warnings are not
malfunction messages. They help to ensure malfunction-free
operation and to recognize undesirable situations. Comply with
these warnings early in order to avoid malfunctions.
Malfunction messages
Malfunction messages are issued when it is not possible to ensure
safe operation or safety of sterilization. These can appear on the
display shortly after activating the steam sterilizer or during a
program run. If a malfunction occurs during a program run, the
program will be aborted.
WARNING
Danger of infection from early program abort
Aborting a program before the drying phase begins means that the load is unsterile. This
endangers the health of your patients and practice team.
n
Re-pack the load if necessary.
n
Repeat the sterilization of the load.
All messages with current descriptions can be found in the Troubleshooting portal
on the MELAG website (https://www.melag.com/en/service/troubleshooting).
Troubleshooting online
Before contacting the technical service
Ensure that you have complied with all instructions relating to a warning or malfunction message issued on
the display of the device. The following table contains a summary of the most important events. Should
you be unable to find the relevant event, or your efforts do not redress the problem, you can contact your
stockist or the MELAG customer service. To enable us to give the best possible service, please have the
serial number of your device, the malfunction number and a detailed description of the malfunction to
hand.
Displaying messages in MELAconnect
You can arrange for the direct transfer the warning and malfunction messages to your mobile end device
using the MELAconnect app. Proceed as follows:
1.
Press the key
of the notification to display the QR code.
2.
Open MELAconnect on your mobile end device and navigate to the troubleshooting menu.
3.
Activate the QR code symbol on your mobile end device.
4.
Scan the QR code from the display of your steam sterilizer.
Ê
The event and suggestions for the solution will be displayed on your mobile end device.
Alternatively, you can enter and search for the event number directly in MELAconnect.
